Director Reverse Logistics Jobs in Ohio (NOW HIRING)

MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service. Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

Our Corporate Merchandising team is seeking a strategic and results-driven REFURB BUYER to grow and optimize our refurbished, open-box, and recertified product assortments. This role is responsible for sourcing high-quality refurbished technology, building strong vendor partnerships, and delivering profitable, customer-centric offerings while maintaining Micro Center’s trusted standards. The ideal candidate brings strong merchant instincts, a data-driven mindset, and experience navigating secondary markets to create value across the full product lifecycle. Relocation assistance will be provided.

MAJOR RESPONSIBILITIES:

• Source, evaluate, and procure refurbished, open-box, and recertified products across key technology categories
• Develop and manage partnerships with OEMs, authorized refurbishers, liquidators, and service providers to ensure consistent supply and quality standards
• Define grading standards, pricing strategies, and margin targets for refurbished merchandise to maximize profitability while delivering strong customer value

• Negotiate and manage vendor-funded marketing, merchandising and VIR programs
• Manage vendor relationships
• Recommend, present, and direct the development and implementation of category strategies and tactical plans
• Coordinate with the Web Development team and Marketing team to maximize merchandising opportunities

• Collaborate with QA, Services, Operations, and Inventory teams to ensure refurbished product quality, warranty alignment, and proper lifecycle management
• Analyze return streams, repair yields, and secondary market trends to identify new refurbished buying opportunities
• Monitor competitive refurbished pricing and marketplace dynamics to maintain Micro Center’s value leadership

• Accurately forecast to ensure proper stocking levels for top selling products
• Collaborate and motivate other teams to achieve category objectives:
• Distribution and Transportation
• Retail stores (Sales and Operations)
• Web Development
• Marketing
• Finance
• Planning and Allocation

EDUCATION & EXPERIENCE:

• B.S Degree in Retail Merchandising, Marketing, or Business preferred

• A minimum of 5 years demonstrated experience buying refurbished, open-box, returns, or secondary-market consumer electronics
• Working knowledge of refurbishment processes, product grading, warranty programs, and reverse logistics

• Strong negotiation skills needed
• A proven track record of establishing and maintaining positive relationships with vendors
• Strong verbal and written communication skills

• Strong analytical skills with experience modeling yield, recovery rates, and profitability for refurbished inventory
• Ability to balance speed-to-market with quality, brand standards, and customer trust

• Must be detail-oriented
• Must be a team player
• Knowledge of purchasing and forecasting systems required as well as proficiency in MS Office with an emphasis on Excel and Outlook

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Flexible Scheduled & Excellent Pay
• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match
• Esteemed Vendor & Company Job Training
• Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.