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Director Repair Operations Jobs (NOW HIRING)

MSI Viking

Director of Operations

Greer, SC · On-site

Director of Operations - Metrology Reports To: CEO Type: Full-Time, Exempt The Director of Service ... Lead a team of laboratory and repair managers. * Set and monitor KPIs for service performance ...

MSI Viking

Director of Operations

Greer, SC · On-site

Director of Operations - Metrology Reports To: CEO Type: Full-Time, Exempt The Director of Service ... Lead a team of laboratory and repair managers. * Set and monitor KPIs for service performance ...

Flowserve

General Manager Pump Repair

Pasadena, TX

Site Operational Leadership & Execution: Direct all daily manufacturing, assembly, machining, testing, and aftermarket repair operations for rotating equipment, pumps, and mechanical seals to ...

TEAM, Inc.

Leak Repair Technician

Longview, TX · On-site

$16.25 - $22.25/hr

Stand-by operations * Inspections of components * Evaluation of performance on repair activities ... It is not intended to limit or in any way modify the right of management to assign, direct and ...

JLL

Engineering Operations Manager

Dallas, TX · On-site

JLL - Engineering Operations Manager (M1) Transform at JLL as a Engineering Operations Manager on a ... and repair data, ensuring appropriate documentation and controls are in place. * Manages direct ...

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Director Repair Operations information

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$34K

$107.7K

$179.5K

How much do director repair operations jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director repair operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director repair operations do?

A Director of Repair Operations oversees and manages the repair and maintenance activities within an organization, ensuring that equipment, machinery, or products are serviced efficiently and to high standards. They are responsible for developing repair strategies, leading repair teams, optimizing workflows, and ensuring compliance with safety and quality regulations. This role often involves budgeting, performance analysis, and liaising with other departments to improve overall operational efficiency. Directors of Repair Operations play a key part in minimizing downtime and controlling repair costs.

How does a director repair operations typically collaborate with cross-functional teams to improve repair processes?

A Director of Repair Operations works closely with departments such as engineering, quality assurance, supply chain, and customer service to identify bottlenecks and implement process improvements. Regular meetings and data-driven performance reviews help align goals across teams, ensuring that repair operations are efficient and meet customer expectations. This role often leads initiatives to integrate new technologies, streamline communication, and optimize resource allocation, fostering a culture of continuous improvement.

What are the key skills and qualifications needed to thrive as a director repair operations, and why are they important?

To thrive as a Director of Repair Operations, you need strong leadership abilities, deep knowledge of maintenance processes, and a background in operations management—often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with enterprise resource planning (ERP) software, maintenance management systems (CMMS), and relevant industry certifications (such as Six Sigma or Lean) is typically required. Excellent problem-solving, communication, and team-building skills set outstanding candidates apart in this role. These competencies ensure efficient repair operations, cost control, high-quality service, and motivated teams within a fast-paced environment.

What cities are hiring for Director Repair Operations jobs?

Cities with the most Director Repair Operations job openings:

What states have the most Director Repair Operations jobs?

States with the most job openings for Director Repair Operations jobs include:

What are popular job titles related to Director Repair Operations jobs?

For Director Repair Operations jobs, the most frequently searched job titles are:

Director Repair Operations jobs near you
Infographic showing various Director Repair Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations

Greer, SC • On-site

MSI Viking
51 - 200 employees
Learn more about MSI Vikingexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: Director of Operations – Metrology

Reports To: CEO Type: Full-Time, Exempt

The Director of Service – Metrology is responsible for leading and managing the service and repair operations related to metrology equipment and calibration. This individual will oversee installation, calibration, preventive maintenance, repair services, customer support, and field service engineering for precision measurement tools. The role includes profit and loss responsibility, driving customer satisfaction, ensuring compliance with industry standards, and optimizing service delivery models to support business growth.

Key Responsibilities:

  • Leadership & Strategy
    • Develop and execute the strategy for the Service/Repair departments aligned with overall business goals.
    • Lead a team of laboratory and repair managers.
    • Set and monitor KPIs for service performance, customer satisfaction, response times, and profit contribution.
  • Customer Service & Support
    • Oversee customer engagement processes including installation, training, and ongoing service contracts.
    • Serve as a high-level escalation point for major service issues.
    • Ensure exceptional customer satisfaction through timely, professional service and technical support.
  • Operational Excellence
    • Establish standardized processes for service delivery, including documentation, calibration protocols, and safety procedures.
    • Maintain compliance with ISO/IEC 17025, FDA, FAA or other relevant regulatory and quality standards.
  • Team Development & Training
    • Implement continuing education and certification programs for metrology equipment and techniques.
    • Work closely with Quality to assure Calibration Labs and technicians are audit ready every day.
  • Financial Oversight
    • Develop and manage the service department’s budget, including revenue from service contracts and cost management.
    • Analyze financial performance of service offerings and identify opportunities for growth or efficiency.
  • Cross-Functional Collaboration
    • Partner with Quality and Sales teams to provide customer feedback, support product development, and enhance service offerings.
    • Contribute to the development of new service products, including remote diagnostics and predictive maintenance.
    • Work closely with Quality and Lab Management regarding new standards and scope expansion and prepare the necessary ROI to justify new standards.

Requirements

  • 10+ years of experience in service or operations, with 5+ years in a leadership role, preferably in metrology or precision instrumentation.
  • Strong understanding of metrology principles (dimensional, optical, surface, electronics, or coordinate measurement systems).
  • Proven ability to lead and scale service organizations across multiple regions.
  • Familiarity with regulatory environments (e.g., ISO 17025, FDA, GMP, etc.).
  • Excellent communication, negotiation, and organizational skills.
  • Willingness to travel (domestic) is required.

Benefits

  • Competitive pay based on skills and qualifications
  • Medical, dental, disability, and life insurance
  • 401k with Company match
  • Paid vacation and company holidays
  • Continuing Education Opportunities