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Director Relationship Manager Jobs in Indiana (NOW HIRING)

PNC Bank

Relationship Manager I - Business Banking

Camby, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will ... direct industry experience. Certifications are often desired. In lieu of a degree, a comparable ...

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Director Relationship Manager information

See Indiana salary details

$50K

$139K

$235K

How much do director relationship manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director relationship manager in Indiana is $139,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,700.00 and $185,600.00 per year, depending on experience, location, and employer.

What does a Director Relationship Manager do?

A Director Relationship Manager is a senior professional responsible for managing and nurturing relationships with key clients or stakeholders, often in financial services, banking, or corporate sectors. They oversee a team of relationship managers, develop strategies to enhance client satisfaction, and identify opportunities for business growth. Their role includes maintaining high-level client engagement, resolving complex issues, and ensuring that the organization's services align with client needs and expectations.

How does a Director Relationship Manager typically collaborate with other departments to support client needs?

A Director Relationship Manager works closely with teams such as product development, risk management, and operations to ensure comprehensive solutions for clients. This role often serves as the main point of contact, coordinating cross-functional efforts to address client inquiries and deliver tailored services. Regular meetings and strategic planning sessions with internal teams are common, enabling the Director to align client objectives with organizational capabilities and ensure high client satisfaction.

What are the key skills and qualifications needed to thrive as a Director Relationship Manager, and why are they important?

To thrive as a Director Relationship Manager, you need expertise in client relationship management, strategic business development, and a strong understanding of financial products, typically supported by a degree in business or finance. Familiarity with CRM software, data analytics tools, and compliance systems is commonly required. Exceptional interpersonal skills, leadership, and negotiation abilities help build trust and foster long-term client partnerships. These skills ensure the effective acquisition and retention of high-value clients, driving business growth and organizational success.

What is the difference between Director Relationship Manager vs Client Relationship Manager?

AspectDirector Relationship ManagerClient Relationship Manager
CredentialsTypically requires a bachelor’s degree, often with advanced certifications in finance or managementUsually holds a bachelor’s degree, with certifications like CRM or financial planning preferred
Work EnvironmentStrategic, leadership-focused, often overseeing teams and high-level client portfoliosOperational, client-facing, managing day-to-day client interactions and satisfaction
Employer & Industry UsageCommon in banking, finance, and corporate sectors for senior client management rolesWidespread across banking, insurance, and financial services for client support roles

The main difference is that a Director Relationship Manager focuses on strategic leadership and managing large portfolios, while a Client Relationship Manager handles daily client interactions and service delivery. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level decision-making and team oversight.

What are the most commonly searched types of Relationship Manager jobs in Indiana?

The most popular types of Relationship Manager jobs in Indiana are:

What are popular job titles related to Director Relationship Manager jobs in Indiana?

For Director Relationship Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Relationship Manager jobs in Indiana look for?

The top searched job categories for Director Relationship Manager jobs in Indiana are:

What cities in Indiana are hiring for Director Relationship Manager jobs?

Cities in Indiana with the most Director Relationship Manager job openings:

Director Relationship Manager jobs near you

Customer Relationship Manager

DEX Imaging

Indianapolis, IN • On-site

Full-time

Posted 12 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

626th of 734 rated retailers

Job description

 DEX JOB DESCRIPTION 
Job Title
Customer Relationship Manager
Job grade
 
Job Department
Sales
Job Sub - Department
Sales
Job Code
CRM
Effective Date
03/01/2025
 
 
JOB SUMMARY
 
The Customer Relationship Manager (CRM)  proactively supports and strengthens customer relationships , ensuring satisfaction, retention, and growth. This role involves strategically increasing revenue and profitability through effective engagement with existing clients, conducting quarterly reviews, optimizing aftermarket profitability, facilitating contract renewals, and independently promoting DEX services, including Managed Print Services and software solutions. The CSM fosters continuous engagement, offering strategic guidance to enhance measurable client outcomes.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
Client Relationship Management:
·        Build and maintain strong, long-term client relationships through proactive communication and personalized service.
 
Account Growth & Revenue Optimization:
·        Independently deliver client presentations and discussions to promote DEX services, including Managed Print Services (MPS) and software solutions.
·        Identify and pursue opportunities to expand services through upselling and cross-selling within existing client accounts.
 
Contract Renewal & Retention
·        Lead renewal discussions, negotiating favorable terms and identifying early renewal opportunities.
·        Maintain accurate CRM documentation of client interactions and contract details.
 
Strategic Account Oversight & Reporting:
·        Monitor client accounts proactively, identifying potential risks and implementing mitigation strategies.
·        Develop and deliver insightful, data-driven Business Reviews.
·        Regularly provide internal stakeholders with updates on account performance, upcoming opportunities, and renewal status.
 
Collaboration & Process Improvement
·        Partner with internal teams to deliver tailored solutions aligned with client goals.
·        Contribute to process enhancements and participate in professional development initiatives.
 
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
 
·        Typically reports to Management Direct Supervisor job title(s) Typically include: Team Lead – Customer Relationship Manager
·         
JOB QUALIFICATIONS/SKILL REQUIREMENTS
 
·        Ability to establish and maintain effective working relationships with employees, businesses, and the community.
·        Ability to communicate clearly and concisely both in oral and written form.
·        Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
·        To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems.
·        Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
·        Completes additional tasks and assignments as requested by Leadership.
EDUCATION AND EXPERIENCE REQUIREMENTS
 
 
·         Bachelor's degree (B. A.) from four-year college or university is preferred.
·        One to two years Sales related experience and/or training; or equivalent combination of education and experience
WORKING CONDITIONS
 
·        Regular business hours. Some additional hours may be required.
·        Travel requirements: Domestic: Up to 20%
·        Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
 
Sitting
Up to 7 hour(s) a day
Lifting
Up to .5 hour(s) a day, up to 50lbs max. ^
Walking
Up to 2 hour(s) a day
Pushing/ Pulling
Up to .5 hour(s) a day, up to 50lbs max. ^
Standing
Up to 4 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to .5 hour(s) a day
Reaching
Up to 2 hour(s) a day
Ladder
Will not apply generally
Balancing
Will not apply generally
Step stool
Will not apply generally
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Will not apply generally
Crawling
Will not apply generally
Excessive cold exposure
Will not apply generally
Hands in water
Will not apply generally
Dust exposure
Will not apply generally
Kneeling
Up to 1 hour(s) a day
Lound noise exposure
Will not apply generally
Data Entry/Typing
Up to 4 hour(s) a day
Humidity exposure
Will not apply generally
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.
 
 
 
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

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