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Director Product Testing Jobs (NOW HIRING)

Internova Travel Group

Director, Product Integration

$238K - $249K/yr

Responsibilities The Director, Product Integration is responsible for the strategic leadership ... Leading testing strategies for major GDS enhancements and releases. Client Implementation ...

Global Travel Collection

$171K - $180K/yr

Responsibilities The Director, Product Integration is responsible for the strategic leadership ... Leading testing strategies for major GDS enhancements and releases. Client Implementation ...

StarTech.com Ltd.

The Director, ProductDevelopment,willplay a pivotal role inimproving time-to-market,strengthening ... Oversee product verification, validation, and regulatory compliance, including testing ...

InterSources Inc

Director, Product Management

Mesa, AZ · On-site

$231K - $242K/yr

International Solution Sources, Inc. dba InterSources, Inc. is seeking a Director of Product ... testing approaches to define customer problem statements, value proposition and feature ...

Visa

Director, Product Management

Foster City, CA · On-site

$271K - $284K/yr

Director of Product - Tools and Services: Visa Developer has experienced tremendous growth over the ... Developer Tools and Testing Experience: * Lead the vision and product strategy for advanced testing ...

Visa

Director, Product Management

Foster City, CA · On-site

$271K - $284K/yr

Director of Product - Tools and Services: Visa Developer has experienced tremendous growth over the ... Developer Tools and Testing Experience: * Lead the vision and product strategy for advanced testing ...

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How much do director product testing jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director product testing in the United States is $230,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $233,000.00 and $244,000.00 per year, depending on experience, location, and employer.

What does a director of product testing do?

A Director of Product Testing oversees the strategy and execution of testing processes for new and existing products within a company. They ensure that products meet quality, safety, and performance standards before reaching the market. This role involves managing testing teams, coordinating with product development and engineering, and developing testing protocols and standards. The director also analyzes test data, addresses defects, and helps drive continuous improvement in product quality and testing methodologies.

How does a director of product testing typically collaborate with cross-functional teams to ensure product quality?

A Director of Product Testing works closely with product managers, engineers, designers, and quality assurance teams to create robust testing strategies and ensure that products meet both technical and user requirements. They facilitate communication between departments, set testing priorities based on business goals, and coordinate the integration of feedback throughout the development lifecycle. This collaboration ensures that potential issues are identified early and that the final product aligns with both market expectations and regulatory standards. Regular meetings and status updates are common practices to keep all stakeholders informed and engaged.

What are the key skills and qualifications needed to thrive as a director of product testing, and why are they important?

To thrive as a Director of Product Testing, you need deep expertise in quality assurance, product lifecycle management, and a relevant technical degree such as engineering or computer science. Familiarity with automated testing tools, test management systems, and certifications like ISTQB or Six Sigma are highly valuable. Strong leadership, analytical thinking, and excellent communication enable effective team management and cross-functional collaboration. These skills ensure rigorous product standards, efficient testing processes, and successful product launches.

What are the most commonly searched types of Product Testing jobs?

The most popular types of Product Testing jobs are:

What are popular job titles related to Director Product Testing jobs?

For Director Product Testing jobs, the most frequently searched job titles are:

Infographic showing various Director Product Testing job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $230,997 per year, or $111.1 per hour.

Director of Product Support and Perfection

Atlanta, GA • On-site

Insperity
Software Development • 1 - 5K employees
Learn more about Insperityexternal

$93K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Insperity rating

7.4

Company rating: 7.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

223rd of 501 rated business services

Job description

General information
Client / Corporate
Client
Work Mode
In-Office
Name
Director of Product Support and Perfection
Job ID
22078
City
Atlanta
Published date
19-Aug-2026
State
Georgia
Country
United States
Description & Requirements
Director, Product Support & Perfection
Our client is an innovative software company seeking a strategic, hands-on leader to oversee customer support operations, product issue resolution, and release and deployment coordination. This role will lead a distributed team across the U.S. and India, ensuring a seamless customer experience while driving operational excellence and continuous product improvement.
What the Role Owns
The Director, Product Support & Perfection will lead a five-person team responsible for customer support, technical issue resolution, and weekly product releases. The role owns the process from Monday triage through Thursday deployment, including prioritization, code reviews, testing, release approval, and customer communication.
The Director will also develop a deployment lead in Gurgaon and drive improvements to support tools, ticket management, escalation processes, automation, and AI-assisted triage. The role requires strong product judgment to distinguish bugs from enhancements and determine what ships immediately versus what moves to the roadmap.
Leadership Style & Challenge
This is a hands-on leadership role requiring someone who can move between strategy and execution - troubleshooting issues, coordinating engineers, approving deployments, and engaging directly with customers. Support volume has increased significantly, and leading a team across U.S. and India time zones will require strong prioritization, communication, and accountability.
Opportunity
The role offers significant ownership and executive visibility, with direct access to the CTO and CEO and the opportunity to redesign and strengthen the company's support and release operations.
Best-in-Class Benefits and Culture:
Our client values their employees' time and effort. Their competitive compensation of $93,500-$115,000
annually, depending on experience, and an extensive benefits package to enhance their commitment to your success. Our client's benefits package includes:
  • Medical, dental, and vision insurance
  • 401(k) plan with employer matching
  • Life and disability insurance
  • Flexible spending and health savings accounts
  • Paid time off and paid holidays
  • Employee assistance program
  • Paid family leave
  • Professional development assistance
  • Hybrid work environment
  • Flexible scheduling options

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.
Your responsibilities as the Director, Product Support & Perfection will include:
  • Lead a team of customer experience associates and technical support professionals based in Gurgaon, India
  • Own support operations from ticket intake through issue resolution and release deployment
  • Coordinate weekly software releases, testing, deployment approvals, and post-release validation
  • Partner with executive leadership, customer success, and engineering teams to improve customer outcomes
  • Prioritize defects, enhancements, and support requests while balancing customer needs and product objectives
  • Improve support processes, escalation procedures, automation initiatives, and AI-assisted workflows
  • Ensure customers receive timely, accurate communication regarding issues and resolutions

To thrive/succeed as the Director, Product Support & Perfection, you should have:
  • 8-12 years of professional experience, including 3+ years leading engineers, analysts, or support specialists
  • Product management, technical program management, or SaaS support leadership experience
  • Hands-on technical aptitude with the ability to troubleshoot bugs, review API responses, and analyze issues independently
  • Experience coordinating software releases, deployments, testing, and code review processes
  • Excellent written and verbal communication skills with customer-facing experience
  • Success leading remote or offshore teams across multiple time zones
  • Strong organizational skills and a proven ability to drive accountability and follow-through

Take Ownership. Lead Improvements. Deliver Results.
If you're an experienced SaaS leader who thrives in fast-paced environments, enjoys solving customer problems, and can successfully lead distributed teams, we'd like to hear from you.
Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.

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About Insperity

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Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Industry

Software development

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

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