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Director Pos Technical Support Jobs in Indiana (NOW HIRING)

TeamSoft

Technical Trainer

New Albany, IN · On-site

$45K/yr

Support audit readiness through proper documentation and process adherence. Operational Support ... Direct Impact on Employee Success Work with Innovative Technology and Repair Processes If you're ...

Red Envelope Consulting

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

... the IT Director. If you're excited by the opportunity to lead technical operations, support end-users with professionalism and care, and play a vital role in an organization making a meaningful ...

BAE Systems

Dir I- Technical

Fort Wayne, IN · On-site

$153K - $260K/yr

Serves as a technical advocate across a diverse portfolio, guiding engineering teams, influencing customer discussions, and supporting strategic business growth * Leads (system) architecture design ...

Clean Team

Support Tech

Beech Grove, IN · On-site

$35K - $44K/yr

Support Tech Location: Indianapolis, IN and Surrounding Areas Position Type: Part-Time to ... This position offers variety, independence, and the opportunity to make a direct impact on our ...

Fronius

Inside Sales Support

Portage, IN · On-site

$17.50 - $23.75/hr

Summary Inside Sales Support assists Fronius customers, Field Sales Representatives, the Technical Support Team and the National Sales Director. This role is responsible for creating quotes for ...

Grote Industries

Field Support Specialist

Madison, IN · On-site

Director of Business Development Leadership Scope: Individual Contributor Company Info: With a ... This position requires deep technical aptitude across vehicle electrical systems, rugged mobile ...

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All JobsPos Technical Support JobsDirector Pos Technical Support JobsDirector Pos Technical Support Jobs in Indiana

Director Pos Technical Support information

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

What are the most commonly searched types of Pos Technical Support jobs in Indiana? The most popular types of Pos Technical Support jobs in Indiana are:
What are popular job titles related to Director Pos Technical Support jobs in Indiana? For Director Pos Technical Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Pos Technical Support jobs in Indiana look for? The top searched job categories for Director Pos Technical Support jobs in Indiana are:
What cities in Indiana are hiring for Director Pos Technical Support jobs? Cities in Indiana with the most Director Pos Technical Support job openings:
Director Pos Technical Support jobs near you
Infographic showing various Director Pos Technical Support job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Technical Trainer

Technical Trainer

TeamSoft

New Albany, IN • On-site

$45K/yr

Contractor

Posted 5 days ago

Job description

Technical Trainer
Louisville, KY
Salary: $45,000 Annually (Based on Experience)
Schedule: Monday-Friday, 8:00 AM-4:30 PM (Overtime Available as Needed)
Join a Growing Team!
Are you passionate about technology, training, and helping others succeed? We are seeking a motivated and experienced Technical Trainer to join our growing operation. This role is ideal for a professional with hands-on experience in smartphone and laptop repair who enjoys sharing knowledge, developing talent, and creating high-performing teams.
As a Technical Trainer, you will be responsible for onboarding, training, and developing both new hires and existing employees. You will play a critical role in ensuring employees are equipped with the technical skills, operational knowledge, and confidence needed to perform successfully while maintaining company quality and compliance standards.
If you have a strong technical background, excellent communication skills, and a passion for coaching others, we would love to hear from you.
What You'll Do
Training & Development
  • Conduct classroom, hands-on, and on-the-job training sessions for new and existing employees.
  • Train team members on smartphone and smart device diagnostics, screening, troubleshooting, and repair processes.
  • Provide instruction on Level 2 (L2) hardware repairs and refurbishment procedures.
  • Educate employees on workflow processes, production standards, login/logout procedures, and internal systems usage.
  • Simplify technical concepts for employees with varying levels of experience and technical knowledge.
  • Evaluate trainee performance and provide constructive coaching, feedback, and development plans.
Documentation & Compliance
  • Develop, maintain, and update training materials, SOPs, work instructions, and assessment tools.
  • Maintain accurate training records and employee progress documentation.
  • Ensure training programs meet company quality standards, audit requirements, and compliance expectations.
  • Support audit readiness through proper documentation and process adherence.
Operational Support
  • Partner with Operations, Quality Assurance, and Technical Support teams to ensure training aligns with current business needs.
  • Assist technical support teams when needed.
  • Continuously evaluate and improve training programs based on employee feedback, operational metrics, and business changes.
  • Promote a culture of safety, accountability, quality, and continuous improvement.
Required Qualifications
  • Strong experience repairing and refurbishing smartphones, tablets, laptops, or similar electronic devices.
  • Hands-on experience with:
    • Device diagnostics and screening
    • Quality control and inspection processes
    • Level 2 (L2) hardware troubleshooting and repair
  • Knowledge of ESD (Electrostatic Discharge) requirements and proper handling procedures.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Ability to train, mentor, and motivate groups of employees.
  • Professional demeanor with a positive attitude and strong work ethic.
  • Ability to effectively communicate technical concepts to diverse audiences.
Preferred Qualifications
  • Previous experience as a Trainer, Instructor, Team Lead, Supervisor, or Coach.
  • Experience working in electronics refurbishment, repair centers, manufacturing, or production environments.
  • Familiarity with audit processes, compliance requirements, and process documentation.
  • Experience utilizing internal systems, databases, and operational software.
  • Bilingual English/Spanish strongly preferred.
What We're Looking For
The ideal candidate is a people-focused leader who combines strong technical expertise with exceptional communication skills. You enjoy helping others learn, thrive in a fast-paced environment, and take pride in developing employees to reach their full potential.
You are organized, detail-oriented, adaptable, and committed to maintaining high standards of quality, compliance, and professionalism. Most importantly, you understand that investing in people is one of the most important drivers of operational success.
Why Join Us?
Stable Monday-Friday Schedule
Overtime Opportunities Available
Growth and Advancement Potential
Collaborative Team Environment
Opportunity to Make a Direct Impact on Employee Success
Work with Innovative Technology and Repair Processes
If you're ready to combine your technical expertise with your passion for training and development, apply today!
Peoplelink Staffing is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.
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