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Director Pos Technical Support Jobs in Arizona (NOW HIRING)

Technical Support Engineer - North America Reports to: Team Leader Technical Support - North ... Some requirements may exclude individuals who pose a direct threat or significant risk to the ...

Support sales and business development efforts through high-level technical engagement with ... The director must inspire credibility and trust among senior specialists while maintaining ...

Responsible for all technical support related aspects at a specific customer: escalations, fleet ... Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

Support hands-on activities such as tool builds, installs, upgrades, and field support to stay ... direct impact on the success of our global field teams. You'll work with cutting-edge technology ...

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Director Pos Technical Support information

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

What are the most commonly searched types of Pos Technical Support jobs in Arizona?

The most popular types of Pos Technical Support jobs in Arizona are:

What are popular job titles related to Director Pos Technical Support jobs in Arizona?

For Director Pos Technical Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Director Pos Technical Support jobs in Arizona look for?

The top searched job categories for Director Pos Technical Support jobs in Arizona are:

What cities in Arizona are hiring for Director Pos Technical Support jobs?

Cities in Arizona with the most Director Pos Technical Support job openings:

Advanced Technical Service Associate Jobs

ClearanceJobs

Scottsdale, AZ • On-site

$35/hr

Other

Posted 4 days ago


Job description

Advanced Technical Service Associate

Role: Advanced Technical Service Associate

Client: Defense-Aerospace

Hourly Rate: up to $35/hr W2, non-benefited

Length: 18-month contract (with possible extension)

Location: Scottsdale, AZ

Clearance: Department of Defense SECRET security clearance is required at time of hire

Description:

  • Provides technical support to field engineers, technicians, engineering, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems
  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software
  • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
  • May be involved in customer installation and training
  • Provides support to customer/users where the product is highly technical or sophisticated in nature
  • The position job generally interacts directly with the customer/user where the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background
  • Provides technical service management and technical support for customer programs
  • Assures all repairs are in accordance with company policy and procedure and customer quality requirements

Required and Desired Skills:

  • Sec + or other IAII certification required at time of hire
  • Network/ IT systems management
  • SQL server
  • Software administration
  • Troubleshooting in a windows environment
  • Experience with failure and root cause analysis reporting
  • Direct customer service and/or direct customer interaction experience is a plus
  • Knowledge of CA Spectrum One Click software suite.
  • Experience with Oracle CRM
  • Microsoft Terminal Server
  • HBSS
  • Anti-Virus
  • Network monitoring tools
  • Asset management software
  • Microsoft Windows Active Directory tools a big plus
  • Support of DoD or DHS systems is desire

Required Education and Experience: Associate's degree or equivalent is required plus a minimum of 3 years of relevant experience. If interested in learning more about this position, please email your resume to KDunkin@geologics.com and I will call back with more information.