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Director Patient Services Jobs in Rochester, MI (NOW HIRING)

Direct-reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel. The Manager Patient Services positions with patient care ...

Patient Service Representative

Detroit, MI ยท On-site

$17.25 - $22/hr

Confirm patient demographics, insurance information, prior authorizations, physician referrals and other check-in procedures as directed * Collect co-payments, fees for services and past due balances

Patient Service Representative

Detroit, MI ยท On-site

$17.25 - $22/hr

Confirm patient demographics, insurance information, prior authorizations, physician referrals and other check-in procedures as directed * Collect co-payments, fees for services and past due balances

Showing results 41-60

Director Patient Services information

See Rochester, MI salary details

$30.8K

$111.6K

$160.2K

How much do director patient services jobs pay per year?

As of Aug 13, 2026, the average yearly pay for director patient services in Rochester, MI is $111,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $134,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the director patient services position, and why are they important?

To thrive as a Director Patient Services, you typically need a background in healthcare administration, strong leadership experience, and a relevant degree such as in nursing or healthcare management. Familiarity with hospital information systems, patient management platforms, and regulatory compliance (like HIPAA) is generally required, and certifications such as Certified Patient Experience Professional (CPXP) can be advantageous. Outstanding interpersonal communication, conflict resolution, and team-building abilities are essential soft skills in this position. These combined skills ensure effective oversight of patient services, drive patient satisfaction, and enable the delivery of high-quality, compliant care in complex multi-disciplinary environments.

What is a director patient services?

A Director of Patient Services oversees the delivery of healthcare services to ensure quality patient care and compliance with regulations. They manage healthcare staff, develop policies, and work to improve patient satisfaction and operational efficiency. This role often requires collaboration with medical professionals, administrators, and external agencies to enhance service delivery. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are the primary challenges a director patient services typically faces in their daily work?

Directors of Patient Services often navigate challenges such as balancing patient satisfaction with operational efficiency, ensuring compliance with healthcare regulations, and addressing the diverse needs of both patients and staff. They frequently coordinate between clinical teams, administrative departments, and external stakeholders to resolve service issues and improve patient experience. The fast-paced nature of healthcare demands strong problem-solving skills and adaptability, as priorities can shift quickly with patient needs or policy changes. Successfully overcoming these challenges is crucial to maintaining high standards of care and fostering a positive work environment for the entire team.

What are the most commonly searched types of Patient Services jobs in Rochester, MI? The most popular types of Patient Services jobs in Rochester, MI are:
What are popular job titles related to Director Patient Services jobs in Rochester, MI? For Director Patient Services jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Director Patient Services jobs in Rochester, MI look for? The top searched job categories for Director Patient Services jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Director Patient Services jobs? Cities near Rochester, MI with the most Director Patient Services job openings:
Infographic showing various Director Patient Services job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $111,608 per year, or $53.7 per hour.

Manager of Patient Services - Operating Room

DMC Children's Hospital of Michigan

Livonia, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Children's Hospital of Michigan, we're seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.
Benefits Statement
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
โ€ข Medical, dental, vision, and life insurance
โ€ข 401(k) retirement savings plan with employer match
โ€ข Generous paid time off (PTO)
โ€ข Career development and continuing education opportunities
โ€ข Health savings accounts, healthcare & dependent flexible spending accounts
โ€ข Employee Assistance program, Employee discount program
โ€ข Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status
Job Summary
Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service or process that provides business support to Nursing operations. The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director or Executive Director at the site.
The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.
Direct-reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel. The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. Ensure that regulatory requirements/standards are communicated, implemented and monitored.
Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital and DMC objectives. Model customer service excellence. The Manager Patient Services positions with responsibility for providing business support to Nursing operations, identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives.
Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor and revise processes. May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow. Initiate or recommend personnel actions such as hires, fires and disciplines for area(s) assigned.
Complete performance appraisals. Develop and assess performance of daily, monthly and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple, closely-related fields, areas or processes. Model customer service excellence.
COMPLIANCE STATEMENT Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations JCAHO requirements, and DMC policies and procedures.
1. Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing.
2. Licensed to practice as a Registered Nurse (RN) in the state of Michigan.
3. Three years of progressive Nursing experience.
Facility Description
Childrenโ€™s Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Childrenโ€™s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Childrenโ€™s Hospital of Michigan, Childrenโ€™s Hospital of Michigan - Troy and six ambulatory sites.
EEO Statement
Employment practices will not be influenced or affected by an applicantโ€™s or employeeโ€™s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other 13 legally protected status.
Tenet will make reasonable accommodation for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations
Job: Nursing
Primary Location: Detroit, Michigan
Facility: DMC Children's Hospital of Michigan
Job Type: Full Time
Shift Type: Day