Introduction
To heal, to teach, to discover and to advance the health of the communities we serve.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Overview
We are seeking a dynamic and experienced Director of Hospital Operations to lead and oversee day-to-day operational performance across the hospital campus. This role is responsible for translating organizational strategy into execution; driving efficiency, quality of care, patient throughput, and overall patient experience.
The ideal candidate is a strong operational leader with a clinical background and demonstrated management experience who thrives in fast-paced, high-acuity healthcare environments.
Responsibilities
- Provide leadership and operational oversight to ensure alignment with organizational strategy and regulatory requirements.
- Translate complex data, KPIs, and operational risks into actionable insights for executive leadership.
- Lead hospital-wide initiatives including workflow redesign, operational readiness, and capital projects.
- Oversee clinical infrastructure projects such as renovations, space planning, and new program implementation.
- Collaborate cross-functionally with Nursing, Medical Directors, Facilities, IT, and other stakeholders to drive operational excellence.
- Manage real-time operational challenges including capacity constraints, high census periods, and emergency events.
- Serve as Incident Commander during operational or clinical disruptions as needed.
- Support regulatory readiness, accreditation activities, and compliance initiatives.
- Lead post-event reviews, root cause analyses, and continuous improvement efforts.
- Foster a collaborative, patient-centered culture across multidisciplinary teams.
Requirements
- Bachelor’s degree required; Master’s degree preferred.
- 5+ years of progressiveleadership/managementexperience in a hospital or healthcare setting required.
- Strong knowledge of hospital operations, patient flow, and regulatory standards (e.g., Joint Commission, DOH).
- Proven ability to lead complex initiatives and manage cross-functional teams.
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