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Director Operations Manager Jobs in Boston, MA (NOW HIRING)

One Medical

Operations Manager

Boston, MA · On-site

$67K - $102K/yr

Key responsibilities include operational oversight, compliance, quality, customer experience ... At least 1 year of experience as a direct manager of teams in multiple locations or departments, or ...

Sisters of Notre Dame de Namur

Be Seen First

Operations Manager

Ipswich, MA · On-site

$70K - $80K/yr

The Operations Manager for Congregational Communications supports the mission of the Sisters of ... The position reports to the Director of Congregational Communications and Communications Technology.

JLL

Operations Manager

Boston, MA · On-site

Directing and coordinating all maintenance activities for the baggage handling system, including scheduling and executing preventative maintenance, managing repair operations, and overseeing system ...

Ulta Beauty, Inc.

Operations Manager

Bellingham, MA

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Ensure direct reports regularly participate in ongoing training, including brand and category ...

Ulta Beauty, Inc.

Operations Manager

Woburn, MA

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Ensure direct reports regularly participate in ongoing training, including brand and category ...

Ulta Beauty

Operations Manager

Bellingham, MA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Ensure direct reports regularly participate in ongoing training, including brand and category ...

Ulta Beauty, Inc.

Operations Manager

Woburn, MA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Ensure direct reports regularly participate in ongoing training, including brand and category ...

Ulta Beauty, Inc.

Operations Manager

Bellingham, MA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Ensure direct reports regularly participate in ongoing training, including brand and category ...

Massgeneralbrigham

Operations Manager - BWH

Boston, MA · On-site

As a lead member of the Patient Care Team, the Operations Manager is responsible for responding to needs of Nursing Directors, Staff Nurses, Surgical Techs and other Perioperative leadership and ...

Ulta Beauty

Operations Manager

Woburn, MA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Ensure direct reports regularly participate in ongoing training, including brand and category ...

SERVPRO Team JRF

Mitigation Operations Manager

Salem, MA · On-site

$100K - $120K/yr

Own the mitigation P&L for all Team JRF franchise locations in NH, with direct accountability for ... The Mitigation Operations Manager is directly responsible for tracking, analyzing, and driving ...

Constellation Energy

LNG Operations Manager

Brighton, MA · On-site

$166K - $182K/yr

Primary Purpose of Position The Operations Manager is responsible for daily supervision, monitoring ... Direct, plan and coordinate the day-to-day activities of operating personnel to meet daily ...

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Director Operations Manager information

See Boston, MA salary details

$36.9K

$117K

$195K

How much do director operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director operations manager in Boston, MA is $116,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $147,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director operations manager?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

What does a director operations manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

How does a director operations manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.
What are the most commonly searched types of Operations Manager jobs in Boston, MA? The most popular types of Operations Manager jobs in Boston, MA are:
What are popular job titles related to Director Operations Manager jobs in Boston, MA? For Director Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Director Operations Manager jobs in Boston, MA look for? The top searched job categories for Director Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Director Operations Manager jobs? Cities near Boston, MA with the most Director Operations Manager job openings:
Director Operations Manager jobs near you
Infographic showing various Director Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $116,984 per year, or $56.2 per hour.

Operations Manager

One Medical

Boston, MA • On-site

$67K - $102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

One Medical rating

8.2

Company rating: 8.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity:
We're seeking an Operations Manager to help transform primary care delivery and improve healthcare accessibility. You'll oversee up to five locations, managing office teams, including administrative staff and phlebotomists, while partnering with clinical leadership to guide providers. Key responsibilities include operational oversight, compliance, quality, customer experience, budgeting, and team development. Reporting to the Senior Operations Manager, you'll drive performance metrics across your practices and Metropolitan Service Area (MSA) to meet patient and team experience goals.
You are a strong team leader, innovative problem-solver, and critical thinker, with a love for service and a passion for changing healthcare. You are a self-starter who can develop ideas independently, prioritize, adapt quickly to team needs, and strategically align team goals with the organization's goals to drive results. You are financially savvy, self-aware, and a continual learner who focuses on the big picture and emphasizes developing talent, driving performance and all things people, process and office management. You have a strong commitment to patient safety and high standards of service to deliver on being the earth's most customer-centric primary care provider. If this sounds like you, we would love to connect.
What you'll work on:
  • Lead office team using CICARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) and Lean principles to achieve patient/team experience goals
  • Drive operational, financial, and business performance including staffing and lab operations
  • Lead continuous improvement initiatives and organizational metrics through Lean methodologies
  • Develop team through onboarding, training, coaching, and career development
  • Partner with Clinical Leadership on quality outcomes, safety, and compliance
  • Drive strategic growth through cross-functional collaboration and new office launches
  • Manage practice expenses, procurement, and budget while reducing waste
  • Oversee administrative functions including escalations, service recovery, and provider scheduling

These responsibilities are intended to describe the general nature and level of work being performed by team members assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by team members in this classification. Other job related duties may be assigned by management.
What you'll need:
  • 3+ years relevant experience as a direct manager of high-performing customer service or patient facing teams
  • At least 1 year of experience as a direct manager of teams in multiple locations or departments, or at least 1 year of experience as a direct manager of large teams (10+ employees)
  • Strong written and verbal communication skills, with the ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize
  • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
  • Experience developing talent through mentorship and coaching, consistent feedback, goal setting, monitoring performance metrics, performance management, and ensuring accountability
  • Proven track record of leading successful change management and process improvement efforts
  • Analytical thinking, attention to detail, ability to influence others, and exceptional organizational skills
  • Experience in healthcare, particularly in collaboration with clinicians, is highly desirable

This is a full-time role based in-person with our team and patients at our offices in Boston, MA.
One Medical is committed to fair and equitable compensation practices.
The base salary range for this role is $67,600 to $102,775. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. Additional pay may be determined for those candidates that exceed specified qualifications and requirements. The total compensation package for this position may also include RSUs and/or benefits. For more information, visit https://www.onemedical.com/careers/
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
  • Paid sabbatical for every five years of service
  • Free One Medical memberships for yourself, your friends and family
  • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family
  • 401K match
  • Credit towards emergency childcare
  • Company paid maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
  • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
  • UpToDate Subscription - An evidence-based clinical research tool
  • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
  • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
  • Discounted rate to attend One Medical's Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

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