Director Operations Manager Startup Jobs in Tennessee

Join the City of Chattanooga Team

Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College, our city blends a rich industrial history with a tech-forward future-famously powered by the nation's first community-wide "Gig" fiber-optic network.  The City of Chattanooga was also recently designated as a "National Park City," the first of its kind in the United States.  

Our Organization

As a City, we are powered by a dedicated workforce of approximately 2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:

• Public Safety: Chattanooga Police and Fire Departments.

• Infrastructure & Utilities: Public Works, Waste Resources, and specialized Stormwater management.

• Quality of Life: Award-winning Parks and Outdoors and Community Development systems and the Chattanooga Public Library.

• Transportation: The Chattanooga Metropolitan Airport (CHA) and citywide transit and pedestrian friendly initiatives.

• Innovation: Leading-edge  smart-city programs with a commitment to cutting edge workforce development policies to ensure all our residents can get ahead.

Why Choose Chattanooga?

The City of Chattanooga's workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing:

• Competitive Compensation: Robust pay scales that reflect our commitment to our staff.

• Work-Life Balance: Generous paid time off and flexible scheduling where possible.

• Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees. .

• Growth: A focus on professional development and upward mobility within the organization.

• The Great Outdoors: Your Backyard Playground:  Chattanooga isn't just near nature, it's immersed in it.  As one of the most biodiverse cities in North America, the "Scenic City" offers an ecological richness that few places on earth can claim.  Whether you are an 

• adrenaline junkie or a weekend wanderer, world-class adventure is always less than an hour away.

• Vertical Adventures: Scale legendary sandstone cliffs in what is widely considered the premier rock climbing hub of the Southeast.

• Water & Rapids: From the high-octane whitewater kayaking of the Ocoee River to world-class bass fishing and peaceful paddling on the Tennessee River.

• Trails for Miles: Explore a massive network of mountain biking and hiking trails that wind through lush ridges, hidden waterfalls, and deep river gorges.

In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.

Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you'd like to call Chattanooga home - or maybe you already do! - and want to further your career through meaningful work that makes a true impact where you live, we'd love to talk to you.

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Salary: WWFG.14E $90,249 - $108,298 per year
Work Hours:  Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST)
*Hours may vary due to work assignments, or projects.*
Work Location: 455 Moccasin Bend Rd (Wastewater Treatment Plant)
FLSA Status:  This is an Exempt position.
Department:  Wastewater - Solid Waste Handling

CLASSIFICATION SUMMARY:  

The incumbent is responsible for effectively leading and managing directing all assigned operational work groups under the supervision of the Deputy Director of Waste Resources.  Strategically plans and directs the operations of the regional 230 MGD Moccasin Bend Wastewater Treatment Plant which also includes the operation of a 100 ton cryogenic plant, 88 collection system pump stations, and  eight combined sewer overflow treatment facilities (CSOTF), and the wet weather storage facilities to ensure division goals and objectives are accomplished. Coordinates teams to manage work, address problems, set priorities, implement training programs,  create and adhere to Standard Operating Procedures.

Develops and manages budgets and schedules for operations and capital improvement projects. Holds primary responsibility for the effective implementation, review and amendment of safety policies and procedures in his/her assigned work groups. Work is performed under administrative review working with maximum degree of initiative and judgment. May stand-in for deputy director of waste resources when required.

SERIES LEVEL: The Assistant Director for Operations is a stand-alone position.

ESSENTIAL FUNCTIONS:
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)

May manage staff to include prioritizing and assigning work; conducting performance evaluations; developing training programs and ensuring staff is trained appropriately; ensuring employees follow policies and procedures as required by the City Employee Information Guide; maintaining a healthy and safe working environment and making hiring, termination, and disciplinary recommendations. Approves payroll and leave for subordinate personnel. 

May provide leadership and direction to the three Wastewater operation divisions (Liquids, Solids, and Pump stations).

May manage the day to day activities of applicable division work groups (MBWWTP, and Collection System Pump Station, and Combined Sewer Overflow Treatment Facilities operations, and the wet weather storage facilities) which includes planning, coordinating, administrating and evaluating programs, projects, processes, procedures, systems and standards.

May direct the development of the environmental management system in accordance with ISO 14001 criteria and standards which includes, but is not limited to, developing, implementing, checking, revising and updating procedures, manuals, strategies and operational and related policies.

 May perform departmental managerial duties, including assisting with developing policies, operating procedures, rules, regulations, and work methods, and makes recommendations for their improvement.  Formulates long- and short-range goals and objectives for better operating efficiency.  Assists with preparing and implementing the annual operating and capital improvement budgets.  Evaluates staff procedures on a continuous basis; recommends and implements improvements where necessary.  Interprets rules, policies, and procedures for staff members.

May assist in coordinating and preplanning emergencies with departmental personnel and various governmental departments/agencies.

May manage the day-to-day activities and operations of the Regional Wastewater treatment plant and Pump stations, which includes capital projects, Consent Decree projects, CMOM program, developing, planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, long and short-term strategic planning, and/or service offerings; and ensures compliance with Federal, State, and local laws, regulations, codes, and/or standards and/or performing other related activities.

May perform activities for the City's Environmental Protection Agency Consent Decree program which includes but is not limited to related correspondence, reports, negotiations, meetings with consultants, contractors, regulators and the public; plans review; and monitoring project progress, preparing and evaluating specifications and requests for proposals for related capital projects, equipment, and services.

May provide guidance, input and recommendations for innovative technology projects.

May forecast and assist in preparing various utility budgets; prepares cost estimates for budget recommendations; prepares and submits justifications for budget items; evaluates, monitors and controls expenditures.

May represent the City and/or the Regional Wastewater System at a variety of internal and/or external meetings, public events, training sessions, on committees, and/or other related events or groups in order to receive and/or convey information to receive and convey information pertaining to City policy, projects or programs.

May prepare, review, interpret and analyze a variety of information, data and reports; makes recommendations based on findings; communicates pertinent information to internal and external parties.

May participate in developing and administering the division budget; approves expenditures; reviews financial statements.

May serve as a technical authority for the wastewater treatment process and pump station operations for the City of Chattanooga.

May direct and oversee the day to day activities and operations of the following utility work areas:  Blanket contracts, invoicing approvals, Time and attendance, recruitment and hiring, Asset management, Critical spare parts development and inventory request, Operations Budget, Operational preventive maintenance work order management, May performs other duties as assigned.

May communicate and collaborate with internal departments, external consultants, vendors, external agencies, regulatory officials and/or other stakeholders to coordinate work activities, exchange information and resolve problems. 

May facilitate collaborative and innovative problem solving and decision-making process to address operational circumstances or operational issues.

May serve on the Wastewater Division Leadership Team to ensure the execution of division mission and strategic plans and may act on behalf of the Deputy Director as requested.

Must meet regular attendance requirements.

Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.

Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.

Performs other duties as assigned.

DEPARTMENT SPECIFIC DUTIES (if any):

When serving in Administration

Incumbent will be registered with TDEC (Tennessee Department of Environment and Conservation)  as the certified Operator in direct charge of day to day operations.

Incumbent will be responsible for maintaining NPDES (National Pollutant Discharge Elimination System) permit compliance and will be responsible for reporting any violations of the permit in the required time to various local, state, and federal governmental agencies.

Incumbent will be responsible for approving the MOR (Monthly Operating Report) and DMR (Discharge Monitoring Report) .

Participates in developing plans for wastewater upgrades, including equipment replacement, plant expansion, and pump station upgrades.

Oversees the Moccasin Bend Environmental Campus Biosolids program and stays up to date on the EPA Part 503 Biosolids regulations. 

MINIMUM QUALIFICATIONS:

Bachelor's degree in Civil, Environmental, Mechanical, or Chemical Engineering or related field and ten (10) years progressively responsible management experience in a large water or wastewater treatment facility, including supervisory experience; or Grade 4 Wastewater Treatment Plant Operator Certification and 10 years progressively responsible management experience in a water or wastewater treatment facility, including supervisory experience; or any combination of equivalent experience and education.

LICENSING AND CERTIFICATIONS:
A valid Driver's License State of Tennessee, Grade IV WWTP Operator Certification  required. A State of Tennessee Grade II Collection System Certification is preferred.

KNOWLEDGE AND SKILLS:

Knowledge of federal, state, and local regulations; budgeting principles; supervisory principles; project management principles and practices; vendor management principles; personal computer and operating systems; Microsoft Office, Google applications, Cityworks or other work order management programs (CMMS), VTSCADA or other distributed control system (DCS) programs, and customer service principles. Strong experience and knowledge of large WWTP liquids and solids, operations, treatment processes, innovations in the field and process optimization practices. Working knowledge of mechanical, electrical and control systems of WWTPs. 

Skill in monitoring and evaluating the work of subordinate staff; responding to common inquiries or complaints from customers, regulatory agencies and business community; presentations to administrators, public and boards;; using logic and reasoning to identify alternative solutions or approaches to problems., 

PHYSICAL DEMANDS: 
Positions in this class typically require reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. 

WORK ENVIRONMENT: 
Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, pus...