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Director Operations Excellence Jobs in Alberta (NOW HIRING)

Quadreal

Director, Operations- West

Calgary, AB · On-site

Excellence lives here. www.quadreal.com Role Description: Reporting to the Vice President - Office, The Director, Operations - West provides strategic and operational leadership to office property ...

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Director Operations Excellence information

See Alberta salary details

$29K

$113.9K

$177.5K

How much do director operations excellence jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director operations excellence in Alberta is $113,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $142,000.00 per year, depending on experience, location, and employer.

How does a director of operations excellence typically drive cross-functional collaboration to improve organizational processes?

A Director of Operations Excellence often leads initiatives that require close collaboration with departments such as supply chain, finance, IT, and quality assurance. They facilitate workshops, set up process improvement teams, and establish clear communication channels to ensure alignment on goals and timelines. By leveraging data-driven insights and best practices, they help teams identify inefficiencies, implement standardized processes, and measure outcomes. This collaborative approach not only accelerates improvement efforts but also fosters a culture of continuous innovation across the organization.

What does a director of operations excellence do?

A Director of Operations Excellence is responsible for overseeing and improving organizational processes to enhance efficiency, productivity, and quality across various departments. They develop and implement strategies, best practices, and continuous improvement initiatives such as Lean or Six Sigma methodologies. This role involves analyzing performance metrics, identifying areas for operational improvement, and leading cross-functional teams to achieve business goals. Directors of Operations Excellence also ensure compliance with industry standards and help drive a culture of excellence within the organization.

What are the key skills and qualifications needed to thrive as a director of operations excellence?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and strategic planning, usually supported by a bachelor’s or master’s degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma, ERP systems, and certifications like PMP or Six Sigma Black Belt are commonly required. Exceptional leadership, communication, and change management skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills and qualifications are vital for optimizing organizational efficiency, ensuring sustainable growth, and delivering operational results.

What is the difference between Director Operations Excellence vs Operations Manager?

AspectDirector Operations ExcellenceOperations Manager
ResponsibilitiesStrategic process improvement, cross-departmental initiatives, long-term efficiency goalsDay-to-day operations management, team supervision, short-term problem solving
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, certifications may be beneficial
Work EnvironmentStrategic planning sessions, corporate offices, cross-functional teamsOperational sites, team management, direct interaction with staff

The main difference is that the Director Operations Excellence focuses on strategic, organization-wide process improvements and long-term efficiency initiatives, while the Operations Manager handles daily operational activities and team supervision. Both roles often require similar certifications like Lean or Six Sigma but differ in scope and focus.

What are the most commonly searched types of Operations Excellence jobs in Alberta? The most popular types of Operations Excellence jobs in Alberta are:
What job categories do people searching Director Operations Excellence jobs in Alberta look for? The top searched job categories for Director Operations Excellence jobs in Alberta are:
Director Operations Excellence jobs near you
Infographic showing various Director Operations Excellence job openings in Alberta as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,870 per year, or $54.7 per hour.

Senior/Associate Director, Operations

Classet

Fort Mcmurray, AB • On-site

CA$120K - CA$140K/yr

Full-time

Medical, Dental

Re-posted 25 days ago

Job description

Paladin Security is Hiring a Senior/Associate Director, Operations!

Location: Fort McMurray, AB
Branch: Central
Employment Type: Full-Time
Work Setting: On-Site
Salary: CA$120,000 - CA$140,000 per year

Overview

Paladin Security is seeking a strategic and people-focused Senior/Associate Director, Operations to lead operations across Northern Alberta. This senior leadership role is responsible for driving operational excellence, strengthening client relationships, overseeing financial performance, and developing high-performing teams across a complex security services portfolio.

As a key member of the regional leadership team, you will champion the Paladin Difference while ensuring exceptional service delivery, sustainable growth, and industry-leading client satisfaction.

ResponsibilitiesPeople Leadership & Culture
  • Lead, coach, and develop a diverse management team across office and field operations
  • Champion Paladin's people-first culture and values
  • Drive employee engagement, retention, and succession planning initiatives
  • Conduct performance management and competency-based evaluations
  • Support professional development and internal advancement opportunities
  • Foster an inclusive, collaborative, and safety-focused workplace
Client Experience & Retention
  • Maintain exceptional client satisfaction and service quality
  • Build long-term relationships with key client stakeholders
  • Serve as the senior escalation point for complex operational issues
  • Conduct regular client meetings and site visits
  • Identify opportunities to expand and strengthen client partnerships
  • Support growth opportunities, contract renewals, and RFP initiatives
Strategic Leadership
  • Develop and execute annual and long-term operational strategies
  • Align regional objectives with corporate goals
  • Implement innovative technologies and service improvements
  • Translate strategic initiatives into measurable operational outcomes
Financial Performance & Accountability
  • Manage portfolio profitability and operational budgets
  • Oversee pricing, billing, and contract negotiations
  • Monitor overtime, expenses, and financial performance metrics
  • Support forecasting and annual budgeting processes
  • Ensure compliance with financial controls and reporting standards
Program Excellence & Standardization
  • Drive continuous improvement initiatives across operations
  • Develop scalable best practices and standardized programs
  • Implement and monitor key performance indicators (KPIs)
  • Ensure compliance with Occupational Health & Safety (OHS) requirements
  • Maintain effective incident reporting and escalation processes
Business Development & Market Growth
  • Pursue new business opportunities and strategic partnerships
  • Support proposal development, presentations, and RFP responses
  • Represent Paladin within the security industry and local community
  • Promote market growth and service expansion opportunities
Portfolio Operations & Governance
  • Ensure compliance with contractual obligations and service standards
  • Lead quality assurance and operational audit programs
  • Oversee training, onboarding, and workforce planning initiatives
  • Partner with HR and support departments to optimize staffing strategies
  • Provide leadership during critical incidents and emergency situations

Requirements

Must Have
  • Leadership experience overseeing large-scale operations, multi-site portfolios, or regional business units
  • Experience managing client relationships and executive-level stakeholders
  • Strong financial acumen, including budgeting, forecasting, and profitability management
  • Demonstrated ability to lead and develop management teams
  • Experience driving operational excellence and continuous improvement initiatives
  • Excellent communication, presentation, and relationship-building skills
  • Valid driver's license and ability to travel throughout the region as required
  • Ability to manage multiple priorities in a fast-paced environment
Nice to Have
  • Experience within the security industry, facilities management, or a related service-based environment
  • Experience supporting RFPs, contract negotiations, and business development initiatives
  • Knowledge of Occupational Health & Safety regulations and compliance programs
  • Post-secondary education in Business Administration, Operations Management, Leadership, or a related field

Benefits

  • Competitive salary package
  • Comprehensive health and dental benefits
  • Career advancement opportunities within a growing organization
  • Leadership development and professional training programs
  • Employee recognition and reward programs
  • Supportive and collaborative leadership environment
  • Opportunity to make a meaningful impact on organizational growth and success
Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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