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Director Of Ticketing Jobs in Indiana (NOW HIRING)

Newfields

Manager of Data Analytics

Indianapolis, IN · On-site

$60K - $70K/yr

Support evaluation and integration of visitor and guest data sources, the guest ticketing/CRM stack ... direct experience with Dexibit is a plus but not required. * Nonprofit, cultural institution ...

Shepherd Insurance LLC

Infrastructure Engineer

Carmel, IN · On-site

$101K - $133K/yr

This role works closely with the Director of IT, the Systems Engineer, and the Information Security ... ticketing systems. * Experience supporting a multi-site environment, preferred. * Relevant ...

Shepherd Insurance

Infrastructure Engineer

Carmel, IN · On-site

$101K - $133K/yr

This role works closely with the Director of IT, the Systems Engineer, and the Information Security ... ticketing systems. * Experience supporting a multi-site environment, preferred. * Relevant ...

Fairfield Community Schools

Head Custodian

Goshen, IN · On-site

Be responsible for the work maintenance/repair ticketing system * Inventory of custodial supplies ... Building Principal and/or Building Supervisor and Director of Maintenance Equal Opportunity ...

Fairfield Community Schools

Head Custodian

Goshen, IN · On-site

Be responsible for the work maintenance/repair ticketing system * Inventory of custodial supplies ... Building Principal and/or Building Supervisor and Director of Maintenance Equal Opportunity ...

The Children's Museum

Concierge Specialist

Indianapolis, IN · On-site

$14.75 - $19/hr

Director of Admission & Membership ESSENTIAL RESPONSIBILITIES: * Uses first-hand knowledge and ... Remains cross-trained and knowledgeable in ticketing points of sale including box office, call ...

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All JobsOf Ticketing JobsDirector Of Ticketing JobsDirector Of Ticketing Jobs in Indiana

Director Of Ticketing information

What does a director of ticketing do?

A Director of Ticketing oversees all aspects of ticket sales, distribution, and customer service for events or venues such as sports arenas, theaters, or concert halls. They manage ticketing systems, set pricing strategies, and coordinate with marketing and event management teams to maximize revenue and ensure a smooth ticket-purchasing experience for customers. Additionally, they analyze sales data, supervise ticketing staff, and implement policies to prevent fraud and ensure compliance with regulations. This role requires strong leadership, analytical, and customer service skills.

What are the key skills and qualifications needed to thrive as a director of ticketing, and why are they important?

To thrive as a Director of Ticketing, you need expertise in ticket sales strategy, revenue management, and customer service, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms (such as Ticketmaster or Paciolan), CRM systems, and analytics tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and build relationships with stakeholders. These skills are critical for maximizing ticket revenue, ensuring smooth operations, and enhancing the overall customer experience.

What are some common challenges faced by a director of ticketing, and how can they be addressed?

A Director of Ticketing often faces challenges such as managing high demand for popular events, optimizing ticketing systems for efficiency, and ensuring excellent customer service. Balancing dynamic pricing strategies and preventing ticket fraud are also key concerns. These challenges can be addressed by leveraging advanced ticketing technology, maintaining clear communication with sales and marketing teams, and implementing robust training for staff. Proactively monitoring sales data and customer feedback helps in making informed decisions and improving the overall ticketing process.

What is the difference between Director Of Ticketing vs Ticketing Manager?

AspectDirector Of TicketingTicketing Manager
ResponsibilitiesOversees entire ticketing operations, strategy, and team leadershipManages daily ticketing activities, staff, and customer service
CredentialsTypically requires extensive experience in ticketing, industry knowledge, and leadership skillsRequires experience in ticketing systems and team management
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsOperational focus, staff supervision, customer interactions

The Director Of Ticketing focuses on strategic oversight and leadership of ticketing operations, while the Ticketing Manager handles daily management and staff supervision. Both roles require industry experience, but the director position involves broader strategic responsibilities.

What are popular job titles related to Director Of Ticketing jobs in Indiana?

For Director Of Ticketing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Of Ticketing jobs in Indiana look for?

The top searched job categories for Director Of Ticketing jobs in Indiana are:

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Cities in Indiana with the most Director Of Ticketing job openings:

Director Of Ticketing jobs near you
Infographic showing various Director Of Ticketing job openings in Indiana as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution.

Airport Ramp/Customer Service Supervisor - EVV

Unifi

Evansville, IN • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary:
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
  • Flight Privileges : Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (CA Employees are paid bi-weekly)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Leading a team of agents in customer service duties.
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
  • Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma, GED or equivalent education.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Preferred Qualifications:
  • One year of relevant work experience in the aviation or ground handling services industry.

Physical requirements:
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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