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Director Of Service Operations Jobs in Appleton, WI

Eden Senior Care

Director of Wellness RN / LPN

Oshkosh, WI · On-site

$80K - $90K/yr

... service * Reliable attendance and flexibility to support operational needs * Ability to sit, stand ... Director of Wellness, DOW, Director of Nursing, DON, Assistant Director of Nursing, ADON, Nurse ...

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All JobsOf Service Operations JobsDirector Of Service Operations JobsDirector Of Service Operations Jobs in Appleton, WI

Director Of Service Operations information

See Appleton, WI salary details

$33.2K

$105K

$175.1K

How much do director of service operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director of service operations in Appleton, WI is $105,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $132,100.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

Is a director of service operations a high position?

A director of service operations is a senior leadership role responsible for overseeing service delivery, managing teams, and ensuring customer satisfaction. It is generally considered a high-level position within an organization, often requiring extensive experience and strategic skills.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.

What job categories do people searching Director Of Service Operations jobs in Appleton, WI look for?

The top searched job categories for Director Of Service Operations jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Director Of Service Operations jobs?

Cities near Appleton, WI with the most Director Of Service Operations job openings:

Director Of Service Operations jobs near you
Infographic showing various Director Of Service Operations job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $105,018 per year, or $50.5 per hour.

Service Operations Specialist II (DQ)

J. J. Keller & Associates, Inc.

Neenah, WI • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

 Requisition #: 20865
Functional Area:  Audit/Risk/Compliance; Office/Clerical
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US #LI-Remote
Work Hours:  Tues-Sat 8:00a-4:30p CT

Position Summary

The purpose of this position is to process client requests for Driver Qualification services in a timely and accurate manner.  This position works closely with clients, vendors, and team members to meet client expectations.

Job Responsibilities
  • Audits driver qualification documents and drug & alcohol information for clients.
  • Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
  • Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
  • Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. 
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department's data security policies pertaining to Personal Identification Information.
Qualifications

Experience/Education:

  • High School Graduate or General Education Degree (GED).
  • 1+ years of experience in a general office setting.
    • In lieu, will consider a combination of experience and post-secondary education.
  • Experience in highly regulated industry a plus or ability to learn complex regulatory standards.

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. 
  • Strong organizational skills and attention to detail.
Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. 

We Protect People & The Businesses They Run

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 8th Great Place to Work Certification:  Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.


J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply):  Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $19.00 to $19.00 which varies depending on factors including, but not limited to, a candidate's overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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