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Director Of Service Operations Jobs in Appleton, WI

Direct the implementation of operational policies, service strategies, and contractual standards to ensure high-quality, cost-effective service delivery across all departments. * Lead ongoing ...

When not working in the restaurant/operations, the mission of the Director of Talent is to fill the ... class service ยท Well-organized manager with excellent verbal, written, and electronic ...

Director of Talent

Ashwaubenon, WI ยท On-site

$40K - $50K/yr

When not working in the restaurant/operations, the mission of the Director of Talent is to fill the ... world-class service Well-organized manager with excellent verbal, written, and electronic ...

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Director Of Service Operations information

See Appleton, WI salary details

$33.2K

$105.1K

$175.1K

How much do director of service operations jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director of service operations in Appleton, WI is $105,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,200.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

Is a director of service operations a high position?

A director of service operations is a senior leadership role responsible for overseeing service delivery, managing teams, and ensuring customer satisfaction. It is generally considered a high-level position within an organization, often requiring extensive experience and strategic skills.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.

What job categories do people searching Director Of Service Operations jobs in Appleton, WI look for?

The top searched job categories for Director Of Service Operations jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Director Of Service Operations jobs?

Cities near Appleton, WI with the most Director Of Service Operations job openings:

Infographic showing various Director Of Service Operations job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $105,018 per year, or $50.5 per hour.

Director of Operations

Green Bay, WI โ€ข On-site

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Key responsibilities

  • Lead all manufacturing activities to ensure safe, efficient, compliant, and high-quality production.

  • Develop and monitor manufacturing KPIs, and lead initiatives to improve operational performance and customer satisfaction.

  • Drive continuous improvement efforts through Lean principles, root cause analysis, and process optimization.


Job description

Description:

About Us
Perimeter Solutions (Solberg) is a premier global solutions provider, producing high-quality lubricant additives and firefighting chemicals. We develop products that impact critically important issues of life – issues where there often is no room for error.


At Perimeter (Solberg), we characterize the solutions we develop as ‘Solutions that Save’ – because it helps underscore what we do for our customers and the world at large, across all our business segments.


About the Role

The Director of Operations serves as a key member of the business leadership team and is responsible for leading all manufacturing operations within the facility.


This position provides strategic and operational oversight for Production, Process Engineering, Manufacturing Excellence, Quality Execution, Maintenance Coordination, Production Planning Execution, and Continuous Improvement activities.


The Director of Operations plays a critical role in ensuring safe, efficient, compliant, and cost-effective manufacturing operations. This position is accountable for achieving production goals, optimizing manufacturing processes, improving operational performance, and developing a high-performing workforce while supporting customer satisfaction and business growth. Extensive exposure to manufacturing strategies, operational excellence, workforce leadership, and cross-functional decision-making.


As a leadership role within the business, the Director of Operations is intended to serve as a developmental pathway toward broader leadership responsibilities. Including a large amount of business strategy, financial management, operational leadership, and cross-functional decision-making.


Responsibilities


Plant Leadership and Manufacturing Management

· Serve as a member of the business leadership team, contributing to strategic planning, operational performance, and business decision-making. 

· Partner closely with the Business Operations Manager to ensure alignment between manufacturing requirements and business support functions. 

· Drive operational excellence initiatives focused on safety, quality, productivity, delivery, and cost performance. 

· Develop and monitor manufacturing key performance indicators (KPIs), including, quality, throughput, downtime, labor efficiency, and Overall Equipment Effectiveness (OEE). 

· Lead cross-functional initiatives that improve manufacturing performance, operational efficiency, and customer satisfaction. 

· Support annual budgeting, forecasting, capital planning, and cost management initiatives. 

· Lead in succession planning and organizational development activities. 


Manufacturing Operations Leadership

· Lead and direct all manufacturing activities to ensure safe, efficient, compliant, and high-quality production. 

· Establish and execute production plans that meet customer demand and business objectives. 

· Manage daily manufacturing execution, production scheduling, staffing, and operational priorities. 

· Ensure adherence to standard operating procedures, process controls, and manufacturing specifications. 

· Coordinate production activities to maximize throughput while maintaining safety and quality standards. 

· Monitor manufacturing performance and implement corrective actions to address operational issues and constraints. 

· Drive accountability for production results and operational discipline throughout the organization. 


Process Improvement and Manufacturing Excellence

· Champion Manufacturing Excellence through Lean Manufacturing principles, standard work, waste elimination, visual management, and 5S practices. 

· Lead continuous improvement initiatives focused on productivity, efficiency, quality, and cost reduction. 

· Utilize root cause analysis, corrective action methodologies, and data-driven decision-making to improve operational performance. 

· Identify opportunities to optimize manufacturing processes, workflows, equipment utilization, and labor efficiency. 

· Lead initiatives that improve Overall Equipment Effectiveness (OEE), reduce downtime, and increase production capacity. 

· Promote a culture of continuous improvement and employee involvement throughout manufacturing operations. 


Environmental, Health, Safety, and Regulatory Compliance

· Lead and continuously improve all Environmental, Health, and Safety (EHS) programs.

· Ensure compliance with OSHA, EPA, DOT, and all applicable federal, state, and local regulations.

· Coordinate safety training, audits, inspections, corrective actions, and compliance initiatives.

· Maintain permits, regulatory documentation, and required reporting activities.

· Lead incident investigations and implementation of corrective and preventive actions.

· Promote a culture of safety, accountability, and environmental stewardship throughout the organization.


Maintenance and Reliability

· Partner with maintenance personnel to maximize equipment reliability and manufacturing uptime. 

· Support preventative maintenance, predictive maintenance, and reliability improvement initiatives. 

· Assist in prioritizing maintenance activities based on operational requirements and business needs. 

· Identify opportunities to improve equipment performance, reliability, and operational efficiency. 

· Support capital projects, equipment upgrades, and manufacturing expansion initiatives. 


Leadership and Team Development

· Lead, coach, and develop manufacturing personnel and frontline leaders. 

· Establish clear performance expectations and accountability standards. 

· Manage hiring, onboarding, training, performance management, and employee development activities. 

· Foster collaboration, communication, and engagement across manufacturing teams. 

· Support workforce development and succession planning initiatives. 

· Build organizational capabilities that support future growth and operational excellence. 

· Promote a positive work environment that balances accountability, teamwork, and employee well-being. 

Requirements:

Education and Experience

· Bachelor's degree in Chemical Engineering, Mechanical Engineering, Manufacturing Engineering, Operations Management, Industrial Engineering, Business Management, or related field preferred. Equivalent experience may be considered. 

· Minimum of five (5) years of progressively responsible leadership experience within manufacturing operations. 

· Experience in chemical manufacturing, batch processing, or process manufacturing environments strongly preferred. 

· Demonstrated success leading manufacturing teams and operational improvement initiatives. 

· Experience working within regulated, safety-sensitive, or high-hazard manufacturing environments preferred. 

· Experience with Lean Manufacturing, Continuous Improvement, Six Sigma, or Operational Excellence programs preferred. 


Knowledge, Skills, and Abilities

· Strong business acumen with the ability to balance operational, financial, and strategic priorities. 

· Extensive knowledge of manufacturing operations, process control, production planning, and operational excellence principles. 

· Strong understanding of Lean Manufacturing, 5S, root cause analysis, and continuous improvement methodologies. 

· Knowledge of chemical manufacturing processes, equipment, and process safety principles preferred. 

· Excellent analytical, problem-solving, and decision-making skills. 

· Strong leadership, communication, coaching, and team development abilities. 

· Ability to manage multiple priorities in a fast-paced manufacturing environment. 

· Proficiency in data analysis, KPI management, and operational performance measurement. 

· Demonstrated ability to influence organizational performance through collaboration and leadership. 


Career Growth Opportunity

The Director of Operations position is designed as a strategic leadership development role within the organization. Through broad exposure to operations, business management, financial performance, supply chain leadership, and organizational strategy, successful individuals will have opportunities to progress into increasingly senior leadership positions.


This role is intentionally structured as a peer-level leadership position alongside the Business Operations Manager, providing comprehensive operational and business leadership experience that supports long-term career advancement within the organization.


Why Join Perimeter Solutions (Solberg)

· Career Growth Opportunity

· Salary Range $150,000 - $180,000

· Bonus opportunity based on individual performance and company success

· Full benefits offering to include, but not limited to health, dental, and vision insurance 

· 401(k) with competitive company match 

· Generous paid time off policy with paid holidays 

· Stable, fast-growing company with collaborative team environment 


Work Environment

In-office and plant-floor of our Green Bay, WI business unit.


Apply Today!
If you’re looking to grow your career in a dynamic environment, apply today at: https://www.perimeter-solutions.com/


Perimeter Solutions (Solberg) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.as a protected veteran, or disability.