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Director Of Program Operations Jobs in Maple Grove, MN

Mammoth Holdings LLC

Director of Operations

Blaine, MN · On-site

$85K - $100K/yr

... As a MOJO Director of Operations, you're the steady hand behind a full region of sites - the ... Safety programs and communication * Leadership development programs like Spark Plug & Spark Summit ...

Silverstar Car Wash

Director of Operations

Minneapolis, MN · On-site

$85K - $100K/yr

Description What It's Like to Lead at MOJO As a MOJO Director of Operations, you're the steady hand ... Safety programs and communication * Leadership development programs like Spark Plug & Spark Summit ...

Mammoth Holdings LLC

Director of Operations

Blaine, MN · On-site

$85K - $100K/yr

Description Description What It's Like to Lead at MOJO As a MOJO Director of Operations, you're the ... Safety programs and communication * Leadership development programs like Spark Plug & Spark Summit ...

Mammoth Holdings LLC

Director of Operations

Blaine, MN · On-site

$85K - $100K/yr

Description Description What It's Like to Lead at MOJO As a MOJO Director of Operations, you're the ... Safety programs and communication * Leadership development programs like Spark Plug & Spark Summit ...

Visante LLC

340B Program Director

Saint Paul, MN · On-site

The Director will collaborate closely with clients to optimize their 340B program operations ... Maintain up-to-date knowledge of 340B policies and best practices to guide program operations.

ShawStewart

Director of Operations

Minneapolis, MN · On-site

$95K - $120K/yr

This integral member of the Shaw/Stewart Senior Leadership team must be well versed in operations, planning and logistics, with a proven track record of continuous process improvements resulting in ...

Nextern

Director of US Operations

Maple Grove, MN · On-site

The Director of US Operations is a senior leadership role responsible for the end-to-end ... Partner with Business Development and Program Management to translate client pipeline into ...

Nextern

Director of US Operations

Maple Grove, MN · On-site

The Director of US Operations is a senior leadership role responsible for the end-to-end ... Partner with Business Development and Program Management to translate client pipeline into ...

Nextern

Director of US Operations

Maple Grove, MN · On-site

The Director of US Operations is a senior leadership role responsible for the end-to-end ... Partner with Business Development and Program Management to translate client pipeline into ...

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Showing results 21-40

All JobsOf Program Operations JobsDirector Of Program Operations JobsDirector Of Program Operations Jobs in Maple Grove, MN

Director Of Program Operations information

See Maple Grove, MN salary details

$34.8K

$110.3K

$183.8K

How much do director of program operations jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director of program operations in Maple Grove, MN is $110,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $138,700.00 per year, depending on experience, location, and employer.

How does a director of program operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a director of program operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What does a director of program operations do?

A director of program operations oversees the planning, implementation, and management of organizational programs to ensure they meet goals and standards. They coordinate teams, allocate resources, monitor progress, and optimize processes, often using project management tools. Strong leadership, strategic thinking, and experience in operations are essential for this role.

What are popular job titles related to Director Of Program Operations jobs in Maple Grove, MN?

For Director Of Program Operations jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Director Of Program Operations jobs in Maple Grove, MN look for?

The top searched job categories for Director Of Program Operations jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Director Of Program Operations jobs?

Cities near Maple Grove, MN with the most Director Of Program Operations job openings:

Director Of Program Operations jobs near you
Infographic showing various Director Of Program Operations job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $110,259 per year, or $53 per hour.

Director of Operations

Mammoth Holdings LLC

Blaine, MN • On-site

$85K - $100K/yr

Full-time

Re-posted 19 days ago

Mammoth Holdings rating

5.3

Company rating: 5.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

318th of 371 rated vehicle maintenance

Job description

Job Type
Full-time
Description
Description
What It's Like to Lead at MOJO
As a MOJO Director of Operations, you're the steady hand behind a full region of sites - the culture carrier, the coach, and the leader who drives operational excellence through people. You support, develop, and empower your General Managers and TCDs to run clean, safe, profitable locations... and to become the next generation of strong leaders for MOJO.
You set the tone for performance across your territory. You celebrate wins, elevate standards, and keep teams connected to our mission:
to spark joy and pride in every ride through world-class service, safety, and team culture.
You guide regional execution through tools like MoFlow, Value Visits, Ops360, Player Scorecards, labor frameworks, the Operations Guide, and Walk for Excellence. You partner closely with L&D, Maintenance, Marketing, Finance, and HR to ensure your region runs consistently and scales effectively.
At MOJO, DOs lead with ownership - but never alone. You have strong partners, clear systems, continued development through Spark Plug and Spark Summit, and a cross-functional team ready to support you. Whether you're coaching a GM through a staffing challenge, helping during a shutdown, running a Charge Back reset, or supporting a TCD event, you are the leader who brings clarity, energy, and accountability to the region.
A Day in the Life (Snapshot)
  • Start with the big picture
    Review daily performance trends - volume, labor %, uptime, membership growth, guest scores, staffing, safety issues. Connect with GMs as they walk you through their MoFlow plan to understand where support is needed.
  • Lead through your leaders
    Visit sites to walk the lot, tunnel, chemical room, pit, and vacuums with your GM. Coach on safety, guest experience, speed of service, WOW behaviors, cleanliness, team energy, and execution of the Playbook.
    Use Ops360 data and scorecards to guide coaching, not gut feel alone.
  • Support the tough moments
    Whether it's a rush, equipment failure, team conflict, or guest escalation, you bring calm and clarity. You may assist Maintenance in diagnosing an issue, help perform a basic reset or swap, coordinate communication, or support a shutdown recovery. You ensure the site gets safely back online and the team stays focused.
  • Build for tomorrow
    Partner with L&D on Spark Plug and Spark Summit readiness. Strengthen upcoming leaders through coaching, Value Visits, and development plans. Prepare your region for NTO rollouts, upcoming audits, and system launches. Reinforce consistency in processes, tools, safety, and leadership behaviors.
  • Stay visible and connected
    You spend the majority of your time in the field, coaching, developing, engaging, and helping teams win. Your presence builds trust, accountability, and momentum across your region.

What You'll Own
Regional Operations & Guest Experience
  • Lead operational and cultural performance across a territory of 4-25 sites.
  • Ensure each location is clean, safe, show-ready, and executing the MOJO Playbook.
  • Reinforce WOW-level guest experience and fast, friendly, accurate service.
  • Help resolve escalations and damage claims with professionalism and empathy.
  • Conduct Value Visits that add real value - covering breaks, coaching, and grading site appearance consistently.
  • Drive safety compliance, team engagement, and a culture that lives "One team, one wash, one moment - one MOJO."

People, Leadership & TCD Development
  • Coach, develop, and elevate GMs, TCDs, and rising leaders.
  • Conduct regular 1:1s and use Ops360, Player Scorecards, and leadership tools to guide performance.
  • Support TCD-led trainings, site-level onboarding, and GM development pathways.
  • Build leadership bench strength and support internal promotions.
  • Reinforce learning and expectations from Spark Plug and Spark Summit.

Sales, Memberships & Growth
  • Drive membership growth, retention, and grassroots marketing performance.
  • Coach teams on sales behaviors, guest engagement, and upsell confidence.
  • Support each location's involvement in community events and local partnerships.
  • Partner with Marketing on initiatives that increase visibility and traffic.
  • Reinforce goal-setting, contest engagement, and celebration of wins.

Financial & Charge Back Performance
  • Review P&Ls, labor %, COGS, chemical spend, and all KPIs with your leaders.
  • Build and support action plans to correct trends and improve results.
  • Celebrate financial wins and promote sharing of best practices.
  • Lead Charge Back resets when a site's performance slips - shutting down early, aligning the team, reestablishing expectations, and rebuilding energy and accountability.

Maintenance, Safety & Uptime
  • Ensure all sites complete accurate daily/weekly/monthly PMs.
  • Work with Maintenance Techs to prioritize repairs and minimize downtime.
  • Provide hands-on support when needed - basic resets, troubleshooting, system restarts, and component swaps.
  • Ensure tunnels, pits, reclaim systems, and chemical rooms remain clean, organized, and safe.
  • Champion a safety-first culture with coaching, inspections, and recognition for great practices.
  • Reinforce compliance with safety training through THRIVE and follow-up procedures.

Facilities, Appearance & Audit Readiness
  • Oversee facility presentation, cleanliness, signage, equipment care, and brand standards.
  • Conduct regular site walks and support teams in correcting appearance or structural issues.
  • Prepare sites for Walk for Excellence - the annual deep audit of operations, equipment, chemical management, safety, and site aesthetics.

Community Engagement & Local Marketing
  • Build meaningful relationships with local organizations, schools, and businesses.
  • Support site teams in participating in events, charity drives, and community promotions.
  • Encourage grassroots marketing efforts and celebrate successful initiatives.

Technology & Systems Integration
  • Utilize JOLT, MaintainX, Tableau, Jaggaer, Ops360, and the Operations Guide to drive operational clarity and performance.
  • Support adoption, coaching, and best practices across your region.
  • Share insights and wins from top-performing sites to strengthen consistency.

Communication & Daily Alignment
  • Lead morning communication rhythms with DOs, GMs, and TCDs.
  • Share updates, goals, recognition, focus areas, and safety reminders.
  • Reinforce alignment with MOJO's mission, values, and performance expectations.
  • Deliver a motivational daily morning message to DO's, TCD's, and GMs and site leadership teams to set a positive tone and align focus for the day.
  • Use the message to highlight key goals, celebrate achievements, and provide actionable reminders or updates.
  • Foster a sense of connection and purpose by reinforcing the company's mission and values.

Cross-Functional Execution
  • You'll help deliver key company initiatives across your region, including:
  • Ops360 performance reviews
  • Operations Guide (labor tools, MoFlow, Value Visits, Scorecards)
  • Playbook updates and consistency checks
  • NTO rollouts and training improvements
  • Walk for Excellence annual audit preparation
  • Safety programs and communication
  • Leadership development programs like Spark Plug & Spark Summit

Key Metrics (You Win When These Move)
  • Membership growth and retention
  • Labor % and uptime stability
  • Guest satisfaction and review quality
  • Paid Retail Traffic
  • Charge Back reduction
  • Leadership bench strength & internal promotions
  • Maintenance compliance and reduced incidents/downtime
  • Team Member retention

You'll Excel Here If You...
  • Lead with calm, confidence, and clarity - even on tough days.
  • Build strong relationships and trust with your GMs and frontline teams.
  • Enjoy getting in the tunnel, walking the site, and seeing what's really happening.
  • Use KPIs and trends to guide coaching, not to surprise people.
  • Are comfortable supporting mechanical issues when needed - not as a technician, but as a leader who knows how to help a site recover quickly.
  • Love turning good teams into great ones.

Salary Description
85,000-100,000 + bonus

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