*Full-Time | Field + Office | Leadership Role*
About the Role:
We are seeking a proven leader to modernize and rebuild our company-wide system for:
- Workloading
- Labor standards
- Production rate optimization
- Estimating & bid accuracy
- Training and rollout to operations teams
This is a high-impact role with executive visibility. You will help design the playbook that determines how we staff, price, and operate every commercial cleaning contract.
What You’ll Own:
- Build and implement a standardized workloading and estimating methodology
- Develop production rate benchmarks and labor standards (sq. ft. per hour)
- Conduct time studies, route analysis, and workflow optimization
- Improve bid accuracy through job costing feedback and real-world validation
- Identify and eliminate “lost time” (travel time, setup, rework, inefficiencies)
- Implement best practices (team cleaning, hybrid cleaning models, sequencing)
- Train supervisors, managers, and estimating staff to use the new system
- Help evaluate and deploy technology tools for inspections, work orders, and labor management
What Success Looks Like:
- Higher productivity without sacrificing quality
- More competitive bids with controlled margins
- Improved consistency in staffing plans across accounts
- A repeatable system that can scale as the company grows
Required Experience:
- 7+ years experience in one or more of the following:
- Commercial janitorial / contract cleaning
- Facility services operations
- Healthcare EVS or housekeeping operations
- Labor-heavy field operations (multi-site)
- Strong estimating and labor modeling experience
- Proven ability to improve labor efficiency and operational performance
- Comfortable working in the field (observations/time studies) and in the office (models/pricing)
- Advanced Excel skills
Preferred Qualifications:
- Industrial Engineering degree or equivalent work experience
- Lean Six Sigma (Green Belt or Black Belt)
- BSCAI certifications (CBSE or RBSM)
- Experience with janitorial software platforms such as:
- Janitorial Manager
- CleanTelligent
- Similar workloading / inspection / labor management systems
Key Skills We’re Looking For:
- Workloading / labor standards
- Production rate benchmarking
- Time & motion studies
- Route sequencing and cleaning workflow design
- Job costing and bid accuracy improvement
- Team cleaning vs zone cleaning optimization
- Strong communication and training ability
- Change leadership and accountability mindset
Compensation:
Competitive salary based on experience plus performance bonus tied to measurable results.