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Director Of Operations Jobs in Raleigh, NC (NOW HIRING)

IONNA LLC

Director of Station Operations

Raleigh, NC · On-site

Reports to: SVP of Tech Operations This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent ...

IONNA LLC

Director of Station Operations

Raleigh, NC · On-site

Reports to: SVP of Tech Operations This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent ...

Socket.dev

Director of Station Operations

Durham, NC · On-site

$120 - $150/hr

Reports to: SVP of Tech Operations This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent ...

Socket.dev

Director of Station Operations

Raleigh, NC · On-site

$120 - $150/hr

Reports to: SVP of Tech Operations This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent ...

FastMed

Director, Regional Operations

Durham, NC · On-site

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include:

FastMed

Director, Regional Operations

Zebulon, NC · On-site

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include:

Duke University

DHLN - Director Operations

Durham, NC · On-site

General Description of the Job Class The Director of Operations will provide strategic and ... operational leadership for a variety of departments at Duke Health Lake Norman Hospital. Through ...

Duke University

DHLN - Director Operations

Durham, NC · On-site

General Description of the Job Class The Director of Operations will provide strategic and ... operational leadership for a variety of departments at Duke Health Lake Norman Hospital. Through ...

Voltage LLC

Operations Director

Chapel Hill, NC · On-site

Reporting to the VP of Global Operations, this position serves as a key operational leader ... The Operations Director will build high-performing teams, strengthen processes, and drive ...

Voltage LLC

Operations Director

Chapel Hill, NC · On-site

Reporting to the VP of Global Operations, this position serves as a key operational leader ... The Operations Director will build high-performing teams, strengthen processes, and drive ...

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All JobsOf Operations JobsDirector Of Operations JobsDirector Of Operations Jobs in Raleigh, NC

Director Of Operations information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do director of operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of operations in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What does a director of operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

What are the key skills and qualifications needed to thrive as a director of operations?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

Is a director of operations a high position?

A director of operations is a high-level management role responsible for overseeing daily business activities, implementing strategies, and ensuring organizational efficiency. It typically requires extensive experience, leadership skills, and often a background in management or business administration.

What does a director of operations typically make?

A director of operations typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the industry, company size, and location. They often receive additional compensation such as bonuses and benefits, and the role requires strong leadership, strategic planning, and operational management skills.

What is a director of operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are some common challenges faced by directors of operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.
More about Director Of Operations jobs
What are the most commonly searched types of Of Operations jobs in Raleigh, NC? The most popular types of Of Operations jobs in Raleigh, NC are:
What job categories do people searching Director Of Operations jobs in Raleigh, NC look for? The top searched job categories for Director Of Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Of Operations jobs? Cities near Raleigh, NC with the most Director Of Operations job openings:
Director Of Operations jobs near you
Infographic showing various Director Of Operations job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $104,674 per year, or $50.3 per hour.

Director of Station Operations

IONNA LLC

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Reports to: SVP of Tech Operations

This role requires a full-time onsite presence in Durham, NC

Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent residents (green card holders) and who do not require current or future visa sponsorship of any sort.

Mission: Operate the best in class charging experience. 

KPIs:

Uptime/First Attempt

Plugshare/Google Ratings

EVSE on Budget

IONNA is seeking a phenomenal operational leader to head its Station Operations department and drive a best-in-class charging experience for our customers!  This role will be responsible for leading our Call Center/Tier 1, Technical Support and Field Service Teams to execute the highest quality charging station experience.  The ideal candidate will have significant experience leading high-performance teams under lightning speed SLAs as well as no excuses winning attitude.  IONNA operates the industry's leading E-mobility support team and this role presents the exciting opportunity to lead and grow that elite team. 

Responsibilities

  • Lead Tier 1/Call center, Tier 2(Tech Support) and Field Service teams to meet or exceed the quality KPIs and customer experience targets at scale. 
  • Build out and scale org to meet the needs of our customers as the IONNA network continues to scale.
  • Work internally and externally to ensure the support team has the correct set of people, processes and tools to enable success at scale
  • Implement operational rigor and reporting cadences within Station Operations to ensure adherence to objectives and KPIs
  • Drive continuous improvement across the 3 teams to enable efficiency improvements and increased effectiveness at scale.
  • Coach and mentor your managers into becoming the ultimate leaders
  • Manage and improve upon the 24/7 on call function to ensure our customers and employees are supported around the clock. 
  • Be accountable for all Field Service inventory tracking and management.
  • Manage and hold accountable 3rd party vendors to ensure SLA compliance and full execution of their scope
  • Track and manage all station operations costs and ensure accurate reporting of budget adherence. 
  • Lead Support collaboration between Vehicle OEM and IONNA support teams to provide the best unified customer experience.
  • Work closely with quality and tech teams to provide actionable field insights that drive systematic improvements to the ecosystem.
  • Manage the correct training, reoccurring education and documentation to
  • Collaborate with Tech and SW departs to maintain the correct SOWs and alerting necessary to achieve the fastest possible issue resolutions.

Qualifications

  • A BS degree in a relevant field and minimum of 8 years leading and building support teams that run from Tier 1 to Field resolution under high-performance SLAs
  • Experience managing teams that run 24/7 and similar on call formats
  • Experience building support processes and collaborating cross functionally with quality and tech departments
  • Strong knowledge of electrical systems and safe onsite intervention practices. 
  • Experience working with Salesforce service cloud and work order mgmt.
  • Willingness to be on call, work off hours, cover weekends as needed to support the team and our customers
  • Winning attitude that embodies the concept of extreme ownership
  • E-mobility Experience is a plus but not required. 

IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs and comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.

We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

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