Director Of Operations Jobs in Quebec (NOW HIRING)

A career as a Reconciliations Director in the Capital Markets Operations Reconciliations team at National Bank means acting as a mobilizing leader who guides team direction, cohesion, and performance. This role allows you to have a positive impact on our organization through your knowledge of capital markets, your experience in people leadership, and your ability to strengthen controls, improve processes, and support operational excellence. In this key leadership role, you will manage a team responsible for reconciliation activities related to Capital Markets operations and help ensure data integrity across transactional and accounting systems. You will contribute directly to the sector’s performance by improving efficiency, productivity, and control quality, while supporting your team’s growth through coaching and development. Your role Lead a team of approximately 10 to 15 professionals responsible for Capital Markets reconciliation activities. Coach team members in their development by identifying learning opportunities and supporting their progression. Ensure the quality, effectiveness, and continuity of reconciliation operations in collaboration with teams involved across the transaction lifecycle. Contribute to transformation initiatives focused on process simplification, automation, continuous improvement, and operational excellence. Oversee the implementation of new products and projects by ensuring strong controls, sound risk management, and reduced manual exceptions. Represent your sector in cross-functional initiatives involving Capital Markets, Wealth Management, Technology, Risk Management, Front Office, and other business partners. Your team The Capital Markets Operations Reconciliations sector brings together engaged specialists who work in a collaborative, disciplined, and innovative environment to support operational performance and continuous improvement. Within the Capital Markets Operations Reconciliations sector, you are part of a large team of committed colleagues and report to the Senior Director. Our team stands out for its collaborative culture, operational discipline, and commitment to innovation. We aim to offer you maximum flexibility to support your quality of life, including a hybrid work environment and adaptable scheduling options. National Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre, and coaching and mentoring support are available to you at all times. Prerequisites Bachelor’s degree in Finance, Business Administration, Economics, or a related field, combined with a minimum of 3 to 5 years of people management experience. Experience leading teams and managing relationships with multiple stakeholders. Strong knowledge of Capital Markets processes, operations, and ecosystem. Experience contributing to transformation initiatives, process improvement, automation, or operational control enhancement. Ability to manage activities in a high-volume environment with demanding performance standards. Proficiency with Jira and Confluence; experience with Power BI is considered an asset. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and family assistance program Preferential banking services Involvement in community initiatives Telemedicine service Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!