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Director Of Operations Hospitality Jobs in Rio Rancho, NM

Fresquez Concessions

Director of Training

Albuquerque, NM · On-site

$70K - $75K/yr

The Director of Training will work closely with Operations, Human Resources, Culinary, Marketing ... hospitality, food service, or multi-unit operations industry. * 3+ years of training, leadership ...

American Golf

Director of Racket Sports

Albuquerque, NM · On-site

$48K - $50K/yr

We bring deep expertise in golf operations and club culture, paired with a genuine commitment to ... Background in customer service, hospitality, golf/tennis, or related service industries preferred.

Touro University

Director of Periodontics

Albuquerque, NM · On-site

$72K - $96K/yr

Reporting directly to the Director of Clinical Education, the Director of Periodontics at the Touro ... operations within the periodontal clinic, ensuring that there is appropriate coverage ...

AMRI

Director, Quality Operations

Albuquerque, NM

The Director of Quality Operations oversees CGMP Quality Operations, including Incoming QA (IQA), Manufacturing QA (MQA), Aseptic Core Monitoring (ACM), Sterility Assurance, and Client QA. This ...

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All JobsOf Operations Hospitality JobsDirector Of Operations Hospitality JobsDirector Of Operations Hospitality Jobs in Rio Rancho, NM

Director Of Operations Hospitality information

See Rio Rancho, NM salary details

$32.2K

$101.9K

$169.9K

How much do director of operations hospitality jobs pay per year?

As of Jul 7, 2026, the average yearly pay for director of operations hospitality in Rio Rancho, NM is $101,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $128,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Operations in the hospitality industry?

A Director of Operations in hospitality often navigates challenges such as balancing guest satisfaction with operational efficiency, managing diverse teams across multiple departments, and adapting quickly to fluctuating occupancy and seasonal demands. They must also ensure compliance with health and safety regulations while controlling costs and maintaining service quality. Successful Directors typically excel at fostering collaboration between front-of-house, housekeeping, and kitchen teams to deliver seamless guest experiences.

What is a director of operations in hospitality?

A director of operations in hospitality oversees the daily functions of a hotel, restaurant, or other hospitality business, ensuring efficient service delivery and operational standards. They develop policies, manage staff, and coordinate departments to meet financial and customer satisfaction goals, often requiring leadership skills and industry experience.

What does a Director of Operations in hospitality do?

A Director of Operations in hospitality oversees the daily operations and long-term strategy of hotels, resorts, or restaurant groups. They are responsible for managing staff, ensuring excellent guest experiences, implementing operational policies, and maintaining budget controls. This role often involves coordinating with various departments, optimizing processes for efficiency, and ensuring compliance with health and safety regulations. Ultimately, they play a crucial role in achieving the business goals and maintaining high service standards within the hospitality organization.

What are the key skills and qualifications needed to thrive as a Director Of Operations in Hospitality, and why are they important?

To thrive as a Director Of Operations in Hospitality, you need extensive experience in hotel or restaurant management, a relevant degree in hospitality or business, and a proven track record of operational excellence. Familiarity with property management systems (PMS), financial reporting tools, and industry compliance standards is typically required. Exceptional leadership, problem-solving, and interpersonal skills set outstanding candidates apart in this role. These competencies are crucial to ensure smooth operations, high guest satisfaction, and profitability in a dynamic hospitality environment.

What is the difference between Director Of Operations Hospitality vs Hotel General Manager?

AspectDirector Of Operations HospitalityHotel General Manager
Primary FocusOversees multiple properties or departments, strategic planningManages daily hotel operations, guest experience
ResponsibilitiesOperational efficiency, staff management, financial oversightGuest satisfaction, staff supervision, daily operations
CredentialsExperience in hospitality management, often a degree in hospitality or businessSimilar credentials, hospitality management experience often required
Work EnvironmentCorporate offices, multiple hotel locationsOn-site at a specific hotel

The main difference is that the Director Of Operations Hospitality focuses on overseeing multiple properties or departments at a strategic level, while the Hotel General Manager manages daily operations of a single hotel to ensure guest satisfaction and smooth functioning.

What does a director of operations actually do?

A director of operations in hospitality oversees daily business activities, manages staff, ensures service quality, and implements policies to improve efficiency and guest satisfaction. They coordinate departments, develop strategies, and often use management tools to meet organizational goals.

What is the highest paid position in the hospitality industry?

In the hospitality industry, the highest paid positions are often executive roles such as Chief Operating Officer (COO) or General Manager of large hotel chains, with salaries reaching into the high six or seven figures. These roles require extensive experience, leadership skills, and often advanced certifications, overseeing multiple properties or large operations.

What is the highest paying job in hospitality management?

The highest paying roles in hospitality management include positions such as General Manager of large hotel chains, Director of Operations, and Vice President of Hospitality. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees, with salaries reaching six figures or more depending on the size and location of the organization.
What job categories do people searching Director Of Operations Hospitality jobs in Rio Rancho, NM look for? The top searched job categories for Director Of Operations Hospitality jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Director Of Operations Hospitality jobs? Cities near Rio Rancho, NM with the most Director Of Operations Hospitality job openings:
Director Of Operations Hospitality jobs near you
Infographic showing various Director Of Operations Hospitality job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $101,896 per year, or $49 per hour.
Structural Operations Director- CSA

Structural Operations Director- CSA

Lemartec

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Overview

Responsible in managing, leading, coordinating, and administering multiple projects at separate locations from the conceptual stages through planning, engineering, procurement, construction, start-up, performance testing, initial operations, and prime contract close-out. Responsible for assisting Business Development in expanding current work scope, developing proposal technical and pricing strategies and preparing proposal execution strategies/plans. Also supports communications and presentations to customers. Supervises the development of budgets and schedules, manages performance, reports progress, and initiates action to assure project objectives and schedules are met and work is performed within budget and according to specifications. Resolves problems and manages the final turnover of the project to the customer. Provides leadership for the development and maintenance of a high-performance project team. Has overall management responsibility for project execution, ensuring the project is delivered within contract requirements, standards of ethics, quality and safety and to Customer and Lemartec performance expectations.

The Project Director (PD), will lead a team of senior project managers, project managers, field staff and assigned support staff across various projects, and is responsible for managing those projects at a strategic level. The PD is the primary point of contact, managing the project teams, resources and financials, to ensure that the projects deliver value to stakeholders, are delivered to industry best standards of quality and safety, on schedule, on budget, and meet technical and contractual requirements required.  The PD regularly reviews progress reports and acts to align the development of the project within the broader goals of the organization through staffing, financial, or other adjustments.  The PD will provide coaching, guidance, direction, and leadership to the project teams in relation to various issues, risks, activities, general management and project approach.

Location & Travel Details


You’ll get the opportunity to travel across the US, helping our team build infrastructure projects. This is a traveling position, requiring travel up to 100% of the time. You may support projects located in various states throughout the US. Potential project locations may include, but are not limited to, PA, KS, NC, SC, VA, GA, TX, FL, IA, WY, and additional locations are added frequently as our organization continues to grow.

Company Overview

Founded in 1979, Lemartec is a national general contractor and construction management firm and is part of the General Building group within MasTec’s Clean Energy and Infrastructure segment.

As MasTec’s vertical construction arm, Lemartec delivers complex projects across industrial, aviation, power, and large commercial markets. Led at the segment level by Manny García-Tuñón, the General Building Operating Group represents MasTec’s vertical construction capabilities and serves as the platform for future growth in this space.  As a MasTec company, Lemartec maintains international capabilities and strategic partnerships throughout the Americas and the Caribbean, enabling the execution of some of the most complex projects in the industries we serve. Through MasTec’s network of more than 22,000 professionals and subject matter experts in Engineering, Procurement, and Construction across over 400 locations throughout North America and the Caribbean, Lemartec is uniquely positioned to serve a diversified customer base.

With experience across all 16 disciplines of construction, Lemartec combines deep technical expertise with the strength, scale, and financial backing of MasTec to successfully deliver projects of any size and complexity.

MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables, and infrastructure sectors. In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects, and commercial buildings. Sustainability and safety are foundational to our culture and influence everything we do. 

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor).


Responsibilities

Supervision Received

  • Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations.
  • Receives functional and technical guidance from the Director of Project Services.

Supervision Exercised

  • Provides direction to assigned project reports, including senior project managers, project managers, field staff, and assigned support staff across various projects.

Contacts

  • Acts as the principal contact for the project scope of work with Customers and Lemartec management throughout the duration of the project.
  • Maintains contact with management personnel from suppliers, subcontractors, and governmental agencies as appropriate.
  • Maintains management-level relationships with other participating entities responsible for performing services in connection with the project, including organizations in the community.

Project Planning & Execution

  • Assists Business Development in developing win plans, preliminary project execution plans, estimating plans, proposal plans, proposals, and contract formulation.
  • Reviews draft prime contract and proposal documents; develops prime contract strategy and plan.
  • Participates in prime contract negotiations, including client/customer deliverables and schedules.
  • Ensures proper and clear Division of Responsibility (DOR) and integrated work processes.
  • Establishes an appropriate, integrated organizational structure, including off-project functional and specialist support.
  • Defines and communicates roles, responsibilities, and authorities to project team members and the Customer to ensure project completion safely, on budget, on schedule, and in compliance with standards and regulations.
  • Ensures scope, design basis, and objectives are defined, best practices/lessons learned reviewed, and detailed work plans, schedules, budgets, and procedures are established, including Project Execution Plan and Contract Management Plan.
  • Promotes constructability reviews during project execution.

Project Monitoring & Control

  • Monitors and controls all contractual commitments to ensure compliance with specifications, drawings, and terms of the contract.
  • Implements and maintains a change management control system; ensures all Customer communications on the prime contract are documented.
  • Facilitates development, communication, implementation, update, and continual use of the Project Execution Plan.
  • Reviews and approves Project Control systems to measure progress/performance, provide early warning of deviations, and identify corrective actions.
  • Identifies quality requirements and ensures processes achieve contractual quality commitments; assesses customer perception of quality periodically.
  • Oversees the Environmental, Health & Safety program for office, field, and subcontractor activities.
  • Ensures design complies with applicable EH&S laws and regulations.
  • Oversees Document Control and Records Management; coordinates documentation and software turnover packages to the client.
  • Reviews and approves bid tabulations for major purchase orders, contracts, and subcontracts; approves critical changes per delegated authority.
  • Directs the preparation and presentation of Project Status Reports (PSR) to Lemartec management.
  • Monitors cash flow, informs the Customer of cash requirements, and controls budget for non-reimbursable costs.
  • Assists in training new project managers and personnel; establishes plans for ongoing training opportunities.
  • Promotes Continuous Improvement (CI) and Total Installed Cost (TIC) concepts across project teams; encourages team building.
  • Conducts periodic project and Customer meetings to promote communication, review progress, discuss issues, and facilitate problem resolution.
  • Manages documentation 

Project / Program Management

  • Manages strategic aspects of large engagements and mitigates risk.
  • Oversees Project Managers and managers on client engagements.
  • Reviews high-level deliverables across practice.
  • Ensures engagement reviews and quality assurance procedures occur.
  • Provides leadership across all assigned projects.
  • Develops, implements, and maintains sound business practices and strategic objectives aligned with Lemartec initiatives.

Project Financial Reporting

  • Reports profit and loss figures; consolidates and analyzes profitability, revenue, margins, bill rates, and utilization.
  • Creates pipeline forecasts and broad-based financial pictures.
  • Addresses and resolves billing issues.
  • Ensures practice meets or exceeds budgeted financial objectives.
  • Develops and meets revenue and financial goals; negotiates contract pricing when necessary.

Business Development

  • Provides leadership and guidance throughout the sales cycle.
  • Leads strategic account identification and development.
  • Engages Business Development as appropriate to achieve sales goals.
  • Manages business development at a strategic level.
  • Grows long-term client relationships and capitalizes on partnership opportunities.

Communication

  • Keeps practice informed of changes and newsworthy events within Lemartec.
  • Communicates relevant practice information to the Director of Construction Operations.
  • Handles difficult personnel situations with discretion, HR advice, and respect.
  • Promotes Lemartec via industry conferences and local business organizations.
  • Technical Understanding
  • Evaluates and redesigns practice offerings.
  • Guides clients on technical solutions.

Teamwork

  • Reinforces a team approach on client projects and internal initiatives.
  • Supports and solicits input from all team levels.
  • Ensures regular team and practice events occur outside the office.

Client Management

  • Communicates with clients to identify needs and evaluate business solutions.
  • Continuously seeks to increase customer satisfaction and deepen relationships.
  • Maintains lasting client relationships and resolves issues at a senior level.

Innovator Development

  • Enforces performance evaluation and career development programs.
  • Guides Project Managers on career planning importance.
  • Creates an environment for professional growth.
  • Assigns tasks to managers that enable growth opportunities.

Internal Operations

  • Reviews status reports of Project Managers; addresses issues as appropriate.
  • Provides expertise to internal teams and task forces.
  • Enforces standard policies and procedures.
  • Maintains knowledge of Lemartec organization, policies, QA/QC, Safety, and industry processes.
  • Organizes and staffs project teams effectively within a matrix organization.
  • Applies knowledge of front-end activities, including Best Practices, Constructability, Risk Analysis, Contingency Evaluation, and Estimate/Proposal Review Process.
  • Uses Lemartec standard tools and procedures for Project Controls, Financial Management (PSR, Sage), Automation, Records Management (Procore), and Root Cause Analysis.
  • Develops and implements project baselines: Scope Definition, Roles/Responsibilities, Estimates, Resource-Loaded Schedules, Progress/Performance Metrics, Reports, and Action Tracking.
  • Demonstrates business and commercial awareness, including cash flow management and conserving Lemartec capital.
  • Experienced in Project Execution Plan development, Continuous Improvement, Schedule Management, Prime Contract/Subcontract formulation, Risk Analysis, Negotiations, Change Control, Cost Trend Programs, Documentation Management, Insurance, and Bonding.
  • Possesses strong oral, written, graphic communication, and presentation skills.
  • Conducts effective meetings.

Qualifications

Work Experience and Education

  • Bachelor’s degree in Architecture, Engineering, or Construction Management.

  • 15 years of experience as a Senior Project Manager on commercial and/or industrial projects.

  • 5 years of experience as a Project Director.

Knowledge, Skills, and Abilities

  • Ability to travel within the U.S.
  • Experience managing projects exceeding $250M in value.
  • Design-build project experience.
  • Experience with budget control and value engineering.
  • In-depth knowledge of all design disciplines, specifications, and drawings.
  • Proficiency in planning and scheduling using Primavera P6.
  • Advanced skills with Microsoft Office Suite – Excel, Word, Outlook.
  • Working knowledge of standard construction accounting software – Viewpoint Vista, Sage 300 CRE, etc.
  • Working knowledge of standard Project Management software – Procore.
  • Excellent communication, presentation, and interpersonal skills.
  • High degree of professionalism and strong work ethic.
  • Preferred Bilingual: English/Spanish

What's in it for You

Financial Wellbeing

  • Competitive pay with ongoing performance review and merit increase
  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)
  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and childr...

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