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Director Of Operations Hospitality Jobs in Decatur, GA

Securitas

Director of Security Operations

Atlanta, GA · On-site

$90K - $100K/yr

The Director of Security Operations, has oversight of shared operational services across multiple branches, serves as a key partner to the AVP in achieving short- and long-term business goals, and is ...

Sage Dental

Director of Market Operations

Atlanta, GA · On-site

The Director of Market Operations serves as a trusted business partner to Office Managers and clinical leaders, ensuring operational excellence, accountability, and consistent execution of Sage ...

Securitas

Director of Security Operations

Atlanta, GA · On-site

$90K - $100K/yr

The Director of Security Operations, has oversight of shared operational services across multiple branches, serves as a key partner to the AVP in achieving short- and long-term business goals, and is ...

AllCare

Director of People Operations

Atlanta, GA · On-site

Role Summary AllCare is seeking an execution-oriented Director of People Operations to help build and scale the company's people infrastructure. We are looking for a highly versatile people leader ...

MasTec Inc

Director of Quarry Operations

Atlanta, GA · On-site

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role is responsible for, but not limited to providing leadership, guidance, support, and ensuring ...

ITW Pro Brands

Operations Director

Tucker, GA

$142K - $237K/yr

Company Overview The ITW Fluids North America Division is a manufacturer of lubricants, cleaning ... The Director of Operations, in partnership with the Plant Managers, will have overall ...

MasTec Inc

Director of Quarry Operations

Atlanta, GA · On-site

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role is responsible for, but not limited to providing leadership, guidance, support, and ensuring ...

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Showing results 1-20

All JobsDirector Of Operations Hospitality JobsDirector Of Operations Hospitality Jobs in Decatur, GA

Director Of Operations Hospitality information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of operations hospitality jobs pay per year?

As of Jul 2, 2026, the average yearly pay for director of operations hospitality in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Operations in the hospitality industry?

A Director of Operations in hospitality often navigates challenges such as balancing guest satisfaction with operational efficiency, managing diverse teams across multiple departments, and adapting quickly to fluctuating occupancy and seasonal demands. They must also ensure compliance with health and safety regulations while controlling costs and maintaining service quality. Successful Directors typically excel at fostering collaboration between front-of-house, housekeeping, and kitchen teams to deliver seamless guest experiences.

What is a director of operations in hospitality?

A director of operations in hospitality oversees the daily functions of a hotel, restaurant, or other hospitality business, ensuring efficient service delivery and operational standards. They develop policies, manage staff, and coordinate departments to meet financial and customer satisfaction goals, often requiring leadership skills and industry experience.

What does a Director of Operations in hospitality do?

A Director of Operations in hospitality oversees the daily operations and long-term strategy of hotels, resorts, or restaurant groups. They are responsible for managing staff, ensuring excellent guest experiences, implementing operational policies, and maintaining budget controls. This role often involves coordinating with various departments, optimizing processes for efficiency, and ensuring compliance with health and safety regulations. Ultimately, they play a crucial role in achieving the business goals and maintaining high service standards within the hospitality organization.

What are the key skills and qualifications needed to thrive as a Director Of Operations in Hospitality, and why are they important?

To thrive as a Director Of Operations in Hospitality, you need extensive experience in hotel or restaurant management, a relevant degree in hospitality or business, and a proven track record of operational excellence. Familiarity with property management systems (PMS), financial reporting tools, and industry compliance standards is typically required. Exceptional leadership, problem-solving, and interpersonal skills set outstanding candidates apart in this role. These competencies are crucial to ensure smooth operations, high guest satisfaction, and profitability in a dynamic hospitality environment.

What is the difference between Director Of Operations Hospitality vs Hotel General Manager?

AspectDirector Of Operations HospitalityHotel General Manager
Primary FocusOversees multiple properties or departments, strategic planningManages daily hotel operations, guest experience
ResponsibilitiesOperational efficiency, staff management, financial oversightGuest satisfaction, staff supervision, daily operations
CredentialsExperience in hospitality management, often a degree in hospitality or businessSimilar credentials, hospitality management experience often required
Work EnvironmentCorporate offices, multiple hotel locationsOn-site at a specific hotel

The main difference is that the Director Of Operations Hospitality focuses on overseeing multiple properties or departments at a strategic level, while the Hotel General Manager manages daily operations of a single hotel to ensure guest satisfaction and smooth functioning.

What does a director of operations actually do?

A director of operations in hospitality oversees daily business activities, manages staff, ensures service quality, and implements policies to improve efficiency and guest satisfaction. They coordinate departments, develop strategies, and often use management tools to meet organizational goals.

What is the highest paid position in the hospitality industry?

In the hospitality industry, the highest paid positions are often executive roles such as Chief Operating Officer (COO) or General Manager of large hotel chains, with salaries reaching into the high six or seven figures. These roles require extensive experience, leadership skills, and often advanced certifications, overseeing multiple properties or large operations.

What is the highest paying job in hospitality management?

The highest paying roles in hospitality management include positions such as General Manager of large hotel chains, Director of Operations, and Vice President of Hospitality. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees, with salaries reaching six figures or more depending on the size and location of the organization.
What job categories do people searching Director Of Operations Hospitality jobs in Decatur, GA look for? The top searched job categories for Director Of Operations Hospitality jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Of Operations Hospitality jobs? Cities near Decatur, GA with the most Director Of Operations Hospitality job openings:
Director Of Operations Hospitality jobs near you
DIRECTOR OF FIELD OPERATIONS

DIRECTOR OF FIELD OPERATIONS

Ace Technologies

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Are you looking for a career, not just a job? Look no further as Ace Technologies, LLC is the place for you! Ace Technologies is a full-service integrator.While our roots are in industrial controls, Ace Technologies has grown into Video Surveillance, Fire Alarm and Mass Notification, Telecom and Networking, and Audio Visual and Aerial Survey and Photography just to name a few. As technology constantly evolves, so do we. Ace Technologies stays on the cutting edge of business technology.Our history of safety and quality has been established through years of successful projects and satisfied customers. Ace Technologies is growing bigger in business each year and has no signs of slowing down!


BENEFITS ARE THE GAME CHANGER!

We offer a comprehensive benefits package designed to assist our employees and their families with their financial security, health and well-being. In addition to a competitive base pay, we offer a variety of benefit programs.

Health, Life, Dental ,Vision Plans, PTO, Holiday Pay and more
401(k) Program with a Company Match
Apprenticeship Programs and Workforce Development Opportunities
Employee corporate discounts and Tool Purchase Programs


General Summary:


The Director of Field Operations is responsible for the execution, performance, and leadership of all field-related activities within Ace Technologies, including special projects, contract work, service operations, inspections, and specialized systems.

This role ensures safe, efficient, and high-quality delivery of life safety, security, and technology solutions across all projects and service lines. The Director of Field Operations drives operational excellence, workforce productivity, and customer satisfaction while supporting the company's mission.


Reporting directly to the Vice President of Ace Technologies, the Director of Field Operations serves as a key operational leader responsible for translating business strategy into successful field execution. This is an in-person position based out of our Macon or Valdosta, Georgia office.


Direct Reports:

  • Operations Support Manager
  • Special Projects Manager
  • Contracts Manager
  • Inspections Manager
  • Special Systems Manager
  • Service Manager
  • Mission Critical Manager

Core Service Areas Oversight:

  • Fire Alarm & Life Safety Systems
  • Mass Notification Systems
  • Security & Surveillance (IP, analog, night vision, panoramic, explosion-proof, etc.)
  • Access Control Systems
  • Network Infrastructure & Structured Cabling
  • Fiber Optics Installation
  • Integrated Technology & IT Solutions
  • Other Low Voltage Systems

Mandatory Hiring Requirements:

References, Background Check, Drug Screen Testing, Valid Driver's License.

Responsibilities:

Field Operations Leadership

  • Lead all field operations across service, projects, contracts, inspections, and specialized systems.
  • Ensure consistent execution of work in alignment with company standards, safety requirements, and customer expectations.
  • Establish clear accountability for performance across all field leadership roles.
  • Drive operational discipline in scheduling, labor management, and job execution.
  • Responsible for actively promoting and maintaining high employee morale to foster a positive, productive, and engaged work environment.


Project & Service Execution

  • Oversee execution of special projects, contract work, and service operations to ensure on-time and on-budget delivery.
  • Monitor job profitability, labor productivity, and resource allocation.
  • Ensure seamless coordination between field teams, project management, and internal support functions.
  • Drive responsiveness and efficiency in service delivery and inspections.

Safety & Compliance

  • Champion a culture of safety across all field operations.
  • Ensure compliance with OSHA standards, NFPA codes, and all applicable safety regulations.
  • Partner with Safety and HR to address incidents, enforce standards, and promote proactive safety practices.
  • Ensure all technicians maintain required certifications, licenses, and training.

Technical Excellence & Quality Assurance

  • Ensure all installations meet design specifications, code requirements, and quality standards.
  • Provide leadership support for complex or escalated field issues.
  • Maintain high standards across life safety, security, and technology systems.
  • Support ongoing technical training and development to keep pace with evolving technologies.


Team Leadership & Development

  • Lead, coach, and develop a team of managers responsible for various field functions.
  • Build a strong leadership pipeline and succession plan within field operations.
  • Establish performance expectations and conduct regular evaluations.
  • Promote a culture of accountability, professionalism, and continuous improvement.
  • Partner with leadership to maintain the resources and capacity necessary to efficiently manage and complete backlog.
  • Provide support to business development in securing maintenance opportunities on completed projects and identifying additional work that can be developed into ongoing services for Ace Technologies.

Operational Efficiency & Process Improvement

  • Drive continuous improvement across scheduling, dispatch, installation, inspections, and service workflows.
  • Implement standardized operating procedures and enforce adherence.
  • Identify inefficiencies and implement scalable solutions to support growth.
  • Improve communication and coordination between field and office teams.

Customer Experience & Relationship Management

  • Ensure exceptional customer experience across all field interactions.
  • Support resolution of escalated customer concerns.
  • Partner with Business Development to support client retention and growth.
  • Maintain a strong reputation for quality, reliability, and professionalism.

Resource Planning & Workforce Management

  • Lead workforce planning efforts including staffing, scheduling, and utilization.
  • Ensure proper allocation of labor and resources across projects and service demands.
  • Collaborate with leadership on hiring needs and workforce development strategies.

Position Requirements:

  • License:Valid state driver's license as required by job conditions or by the company.
  • 10+ years of leadership experience in field operations within low voltage, life safety, security, or related industries.
  • Proven experience managing multiple field teams and service lines.
  • Strong understanding of fire alarm, security systems, access control, and network infrastructure.
  • Demonstrated ability to drive operational performance and team accountability.
  • Strong leadership, communication, and problem-solving skills.
  • Experience managing budgets, labor productivity, and job profitability.
  • Experience leading a $30-50M low voltage company preferred; or $50-75M in electrical operations.

Key Performance Indicators (KPIs)

  • Labor Utilization & Productivity
  • Job Profitability & Gross Margin
  • On-Time Project Completion
  • Service Response & Resolution Times
  • Inspection Completion & Compliance Rates
  • Safety Performance Metrics
  • Customer Satisfaction & Retention
  • Technician Retention & Engagement


Work Environment & Expectations:

  • Regular travel to job sites and customer locations.
  • Ability to work in both office and field environments, including active construction sites.
  • Must be able to manage multiple priorities in a fast-paced, growth-focused environment.

AAP/EEO Statement:

Ace Technologies, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, disability status, protected veteran status, or any other category protected by federal, state, or local law.

ADA Statement:

This role requires the ability to perform essential job functions with or without reasonable accommodation.

At-Will Employment:

Employment is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.

Confidentiality & Company Protection:

This role involves access to sensitive business information including pricing, strategy, and client relationships. The employee may be required to sign confidentiality, non-solicitation, and/or non-compete agreements where permitted by law.


Drug-Free Workplace Program Statement:

Ace Technologies, LLC provides a Drug-Free Workplace and prohibits the presence of certain items and substances on project or company premises and property and prohibits project and company personnel and others from reporting to work, working or being present on project or company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantity of alcohol, illegal drugs or other unauthorized substances present in the body. Ace Technologies, LLC abides by their Drug and Alcohol Abuse Policy as part of its commitment to safety and quality.


Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at either 229-506-5240 or hr@aceelectric.net


If you want to view the Pay Transparency Policy Statement, please click the link:

Pay Transparency Policy

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