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Director Of Member Relations Jobs (NOW HIRING)

Arcis Golf

$16.90 - $30/hr

General Manager and indirectly to the Vice President of Member Relations FLSA Status: Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize membership ...

Arcis Golf

Member Relations Coordinator

Valencia, CA · On-site

$16.90 - $30/hr

General Manager and indirectly to the Vice President of Member Relations FLSA Status: Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize membership ...

Minno

Director of Member Support

Nashville, TN · On-site

Position Overview Minno is hiring a Director of Member Support to build and scale a high-performing support operation that delivers fast, reliable, and high-quality experiences to our members. This ...

Minno

Director of Member Support

Nashville, TN · On-site

Position Overview Minno is hiring a Director of Member Support to build and scale a high-performing support operation that delivers fast, reliable, and high-quality experiences to our members. This ...

NOCD

Director of Member Advocate Services

Chicago, IL · On-site

$125K - $170K/yr

About The Role The Director of Member Advocate Services is a senior operational and people leader responsible for the strategy, performance, and scalability of NOCD's Member Advocate Services Team.

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Director Of Member Relations information

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$39K

$100.9K

$173.5K

How much do director of member relations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of member relations in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Member Relations vs Member Services Manager?

AspectDirector Of Member RelationsMember Services Manager
Required CredentialsBachelor's degree; experience in member engagement or relationsBachelor's degree; customer service or client management experience
Work EnvironmentStrategic planning, leadership, cross-department collaborationOperational focus, team management, direct member interaction
Employer & Industry UsageNonprofits, associations, professional organizationsMembership organizations, clubs, associations
Common Search & Comparison IntentUnderstanding leadership roles in member engagementManaging day-to-day member interactions

The main difference is that the Director Of Member Relations focuses on strategic leadership, member engagement, and long-term relationship building, while the Member Services Manager handles daily member interactions and service delivery. Both roles require related skills and experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a director of member relations, and why are they important?

To thrive as a Director Of Member Relations, you need strong leadership abilities, strategic relationship management skills, and a background in business administration or communications. Familiarity with CRM software, membership management systems, and data analytics tools is typically required. Exceptional interpersonal skills, problem-solving capabilities, and a proactive approach to member engagement set top performers apart. These skills are crucial for building lasting member relationships, driving retention, and supporting organizational growth.

How does a director of member relations typically collaborate with other departments to enhance member engagement?

A Director of Member Relations frequently works cross-functionally with departments such as marketing, communications, and events to develop and execute strategies that increase member satisfaction and retention. This role often involves coordinating with these teams to gather member feedback, analyze engagement metrics, and tailor programs or communications to meet the evolving needs of the membership base. Successful Directors foster strong internal relationships, ensuring all departments are aligned in delivering a consistent and positive member experience.

What does a director of member relations do?

A Director of Member Relations is responsible for overseeing and enhancing the relationship between an organization and its members. This role typically involves managing member services, developing engagement strategies, addressing member concerns, and ensuring member satisfaction. The director may also lead initiatives to attract new members and retain existing ones, coordinate events or programs, and analyze feedback to improve the overall member experience. Strong communication and organizational skills are essential for this position.
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Director Of Member Relations jobs near you
Infographic showing various Director Of Member Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.

Director of Business Development

Veterans Prime, Inc.

Virginia Beach, VA • On-site

$40K - $50K/yr

Full-time

Medical, Retirement

Re-posted 9 days ago

Job description

Overview

Mission Statement: "Working Together to Make Everyone Better"

Director of Business Development 

Position Overview

Located in Williamsburg, Virginia, 757swim, a member-based 501(c)(3) non-profit organization, is seeking a motivated, organized, and community-driven Director of Business Development to drive growth, forge strategic partnerships, and expand the organization's footprint. The Director of Business Development reports to the Executive Director and plays a key leadership role in growing the competitive and community swimming programs and managing member relationships. This position collaborates with staff across all programs to maximize facility utilization and revenue.

Salary range is anticipated at $40,000 - $50,000. Benefits may include health insurance, retirement plan and performance bonus potential. 

This high-profile position involves exciting opportunities to drive growth and change in youth swimming at all levels. We are a USA Swimming sanctioned organization.

Education and Experience Requirements

  • Bachelor's degree in business administration, marketing, or related field.
  • At least 5 years' sales or marketing experience.
  • While our programs are focused on youth swimming, experience in competitive swimming is not required, but a plus.
  • Demonstrated track record of increasing revenue through generation of leads
  • Strong communication and negotiation skills

How to Apply

Send a resume, no more than 2 pages, to: director@757swim.com

Your resume must contain information on how to contact you.

Your application must be received by no later than June 17, 2026.

Key Responsibilities

  • Business Growth 
    • Collaborates with Director of Competitive Swimming to identify opportunities for membership growth by attracting new members, tracking prospective members, and retaining current members.
    • Identifies additional revenue opportunities through retail, apparel, events, and community partnerships.
    • Develops and implement strategies to increase overall revenue.
    • Tracks membership and program growth data and report to the Executive Director monthly. 
    • Provides input to annual budget formulation process, with specific emphaisis regarding revenue projections. 
  • Fundraising and Sponsorship
      • Assists the Executive Director in maintaining a single donor/sponsor database, donor/sponsor recognition, and donor/sponsor follow-up.
      • Assists the organization with planning and execution of fundraising events.
  • Member Relations
    • Serves as the primary point of contact for all member relations and new members, ensuring a welcoming and supportive environment.
    • Manages incoming communications (email, phone, text, and social media inquiries).
    • Organizes competitive swimming try-out sessions, tracks leads, and follow sup to convert prospects into members. 
    • Collaborates with staff to identify timing and process for swim lesson move-up's/try-outs.
    • Plans and executes member events that strengthen community and engagement.
  • Marketing, Communications and Community Engagement
    • Collaborates with the Executive Director to develop and execute marketing strategies. 
    • Clearly communicates and promotes the full range of 757swim programs to the community. 
    • Represents 757swim in the local community to build brand awareness and positive relationships. 
    • Coordinates promotional campaigns for programs and events. 
    • Assists with social media by capturing photos/videos, creating content, and posting regularly. 
    • Collaborates with web-site consultant to ensure content, design, etc. and information is current and relevant. 
Employment Type: OTHER

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