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Director Of Member Relations Jobs (NOW HIRING)

Arcis Golf

Member Relations Coordinator

Valencia, CA

$16.90 - $30/hr

General Manager and indirectly to the Vice President of Member Relations FLSA Status: Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize membership ...

Arcis Golf

$16.90 - $30/hr

General Manager and indirectly to the Vice President of Member Relations FLSA Status: Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize membership ...

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Director Of Member Relations information

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$39K

$100.9K

$173.5K

How much do director of member relations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director of member relations in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Member Relations vs Member Services Manager?

AspectDirector Of Member RelationsMember Services Manager
Required CredentialsBachelor's degree; experience in member engagement or relationsBachelor's degree; customer service or client management experience
Work EnvironmentStrategic planning, leadership, cross-department collaborationOperational focus, team management, direct member interaction
Employer & Industry UsageNonprofits, associations, professional organizationsMembership organizations, clubs, associations
Common Search & Comparison IntentUnderstanding leadership roles in member engagementManaging day-to-day member interactions

The main difference is that the Director Of Member Relations focuses on strategic leadership, member engagement, and long-term relationship building, while the Member Services Manager handles daily member interactions and service delivery. Both roles require related skills and experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a director of member relations, and why are they important?

To thrive as a Director Of Member Relations, you need strong leadership abilities, strategic relationship management skills, and a background in business administration or communications. Familiarity with CRM software, membership management systems, and data analytics tools is typically required. Exceptional interpersonal skills, problem-solving capabilities, and a proactive approach to member engagement set top performers apart. These skills are crucial for building lasting member relationships, driving retention, and supporting organizational growth.

How does a director of member relations typically collaborate with other departments to enhance member engagement?

A Director of Member Relations frequently works cross-functionally with departments such as marketing, communications, and events to develop and execute strategies that increase member satisfaction and retention. This role often involves coordinating with these teams to gather member feedback, analyze engagement metrics, and tailor programs or communications to meet the evolving needs of the membership base. Successful Directors foster strong internal relationships, ensuring all departments are aligned in delivering a consistent and positive member experience.

What does a director of member relations do?

A Director of Member Relations is responsible for overseeing and enhancing the relationship between an organization and its members. This role typically involves managing member services, developing engagement strategies, addressing member concerns, and ensuring member satisfaction. The director may also lead initiatives to attract new members and retain existing ones, coordinate events or programs, and analyze feedback to improve the overall member experience. Strong communication and organizational skills are essential for this position.
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Director Of Member Relations jobs near you
Infographic showing various Director Of Member Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.

Member Relations Coordinator

National Comprehensive Cancer Network

Plymouth Meeting, PA • On-site

Full-time

Re-posted 4 days ago

Job description

Make a Difference! Join an organization dedicated to defining and advancing high-quality and accessible cancer care globally so all people can live better lives.
Reporting to the Senior Director, Member Relations, the Member Relations Coordinator will achieve understanding of the strategy and programs of NCCN, work to increase the level of awareness of NCCN's programs and initiatives at NCCN Member Institutions, and foster the engagement of NCCN Members in these activities. This individual will serve as a trusted resource and liaison to the multiple stakeholders at NCCN Member Institutions as well as a resource to NCCN staff regarding NCCN Members.
Requirements
MAJOR RESPONSIBILITIES:
  • Work with the Senior Director, Member Relations to execute the NCCN Strategic Plan's strategies designed to engage NCCN Member Institutions
  • Perform outreach to increase awareness of NCCN's programs. Foster relationships with and serve as a resource to NCCN Member Institution stakeholders
  • Plan and execute on-site visits conducted with NCCN Member Institutions
  • Support the execution of virtual NCCN programming for Member Institutions
  • Assist in providing administrative oversight and management of the NCCN Board of Directors, NCCN Member Institution Representative Council, and designated NCCN Committees
  • Review and edit NCCN eBulletin for Member Institutions newsletter and other informational materials
  • Work with NCCN Marketing Department to prepare NCCN Member Institution Engagement Reports
  • Connect with NCCN Member Institution leadership to appoint representatives to NCCN Committees
  • Perform other related duties as assigned
  • Travel occasionally as required

EDUCATION/RELATED EXPERIENCE:
  • Bachelor's degree or equivalent work experience required
  • 3-5 years of experience within the health care industry; oncology or academic medical experience preferred

SKILLS AND ABILITIES:
  • Strong interpersonal communication skills, relationship management skills, and ability to interact effectively with internal colleagues and external personnel at all levels
  • Ability to understand and communicate the needs and interests of academic centers to develop strong, meaningful relationships between these institutions and NCCN
  • Excellent writing and proofreading skills
  • Exceptional attention to detail
  • Strong organizational and time management skills to effectively manage multiple responsibilities simultaneously
  • Outstanding follow-up
  • High level of professionalism and discretion
  • Self-motivated and self-starting
  • Proficient in MS Office products, specifically Word, Excel, and PowerPoint

Work Environment & Physical Requirements:
  • This position operates in a professional office environment and is largely sedentary.
  • This role routinely requires the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

When applying for this role, please include a cover letter along with your resume to describe your interest in this opportunity and how you demonstrate the skills as outlined in the above job description.
This position represents a unique opportunity to build a career with a premier organization. We offer a competitive salary and excellent benefits.
This position is located in Plymouth Meeting, PA with the ability to work remotely up to 2 days per week.
EOE. No calls please.

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