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Director Of Intake Jobs in Reston, VA (NOW HIRING)

Govini

Director of Product Operations

Arlington, VA · On-site

$268K - $280K/yr

We are looking for an experienced and strategic Director of Product Operations to build and lead ... intake) * Support product hiring, onboarding, and learning; help build a high-performing, well ...

Community Options

Intake Coordinator

Gaithersburg, MD

$19.50 - $26.50/hr

This person is responsible for the admission processes of new individuals and all functions keeping ... Assisting directors with completing rep payee, room and board, eligibility determination, and any ...

Community options

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

This person is responsible for the admission processes of new individuals and all functions keeping ... Assisting directors with completing rep payee, room and board, eligibility determination, and any ...

ACLU

Deputy Legal Director

Washington, DC

$130K - $148K/yr

The DLD will supervise and mentor individual attorneys; oversee the process of intake and case ... Directors; speak publicly and develop key relationships on behalf of the ACLU-DC; and advise and ...

EmpowerMe Wellness

Care Coordinator

Reston, VA · On-site

$17 - $22/hr

Support Clinic Directors to drive completion of intake process for new residents, including gathering necessary documentation, information and obtaining consent from resident or Power of Attorney ...

EmpowerMe Wellness

Care Coordinator

Kensington, MD · On-site

$17 - $22/hr

Support Clinic Directors to drive completion of intake process for new residents, including gathering necessary documentation, information and obtaining consent from resident or Power of Attorney ...

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All JobsOf Intake JobsDirector Of Intake JobsDirector Of Intake Jobs in Reston, VA

Director Of Intake information

What are the key skills and qualifications needed to thrive as a Director of Intake, and why are they important?

To thrive as a Director of Intake, you need expertise in case management, intake assessment, and regulatory compliance, usually backed by a degree in social work, healthcare administration, or a related field. Familiarity with client management systems, electronic health records (EHRs), and relevant industry regulations is essential. Strong leadership, problem-solving, and interpersonal communication skills make someone stand out in this position. These capabilities are crucial for ensuring smooth client onboarding, regulatory adherence, and effective team coordination, ultimately supporting organizational goals and client outcomes.

What are some common challenges faced by a Director of Intake, and how are they typically addressed?

A Director of Intake often faces challenges such as managing high volumes of referrals, ensuring timely assessments, and coordinating effectively with multidisciplinary teams. Balancing workflow efficiency with quality client experiences can be demanding, especially during peak periods. To address these challenges, Directors typically implement streamlined intake processes, utilize data management systems, and foster clear communication channels with clinical and administrative staff. Ongoing training and regular team meetings also help ensure that best practices are followed and that the team can adapt to changing demands.

What is the difference between Director Of Intake vs Intake Coordinator?

AspectDirector Of IntakeIntake Coordinator
CredentialsBachelor's degree often required; experience in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentLeadership role overseeing intake departments, strategic planningFrontline role interacting directly with clients, handling initial assessments
Employer & IndustryHospitals, clinics, social service agenciesHealthcare facilities, social service organizations
Common Search & ComparisonFocuses on management and oversightFocuses on client interaction and initial screening

The main difference between a Director Of Intake and an Intake Coordinator lies in their responsibilities and seniority. The Director Of Intake oversees the entire intake process, manages staff, and develops policies, while the Intake Coordinator handles direct client interactions and initial assessments. Both roles are essential in healthcare and social services settings, but they differ in scope and level of responsibility.

What does a Director of Intake do?

A Director of Intake oversees the process of admitting new clients or patients into an organization, such as a healthcare facility, legal practice, or social service agency. They manage intake staff, develop and implement procedures, ensure compliance with regulations, and coordinate with other departments to ensure a smooth and efficient onboarding experience. Their responsibilities often include evaluating eligibility, collecting necessary documentation, and maintaining accurate records. This role is crucial for ensuring that clients receive appropriate services quickly and efficiently.
What job categories do people searching Director Of Intake jobs in Reston, VA look for? The top searched job categories for Director Of Intake jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Of Intake jobs? Cities near Reston, VA with the most Director Of Intake job openings:
Director Of Intake jobs near you
Director of Product Operations

Director of Product Operations

Govini

Arlington, VA • On-site

$268K - $280K/yr

Other

Posted 4 days ago

Job description

Company Description
Govini transforms Defense Acquisition from an outdated manual process to a software-driven strategic advantage for the United States. Our flagship product, Ark, supports Supply Chain, Science & Technology, Production, Sustainment, Logistics, and Modernization teams with AI-enabled Applications and best-in-class data to more rapidly imagine, develop, and field the capabilities we need. Today, the national security community and every branch of the military rely on Govini to enable faster and more informed Acquisition decisions.
Job Description
 

We are looking for an experienced and strategic Director of Product Operations to build and lead our product operations function. In this critical leadership role, you will partner closely with product, engineering, design, and go-to-market teams to scale our product development processes, optimize cross-functional alignment, and enable the product team to operate more effectively and efficiently.

You'll serve as the connective tissue between our goals and product delivery, ensuring the product organization is data-informed, aligned, and equipped to deliver high-impact outcomes.  This is an individual contributor role reporting to the SVP of Product.
 
In order to do this job well, you must possess exceptional judgment when it comes to identifying opportunities to improve the productivity of the product organization especially as it relates to other teams across the organization. You must work effectively across teams in often ambiguous circumstances, distilling operational problems into a clear set of objectives and solutions, and articulating the value of those solutions at all levels of the organization.
In a typical week, you could expect to:
  • Run cross-functional meetings to align on priorities, unblock teams, or drive quarterly planning initiatives
  • Facilitate product team rituals, like planning sessions, weekly business reviews, and kick-offs, ensuring consistency and continuous improvement
  • Act as the "connective tissue" between product, engineering, design, sales, and implementation teams-making sure teams are aligned and communicating efficiently
  • Analyze our data to produce performance dashboards, KPIs, and insights that inform product strategy
  • Prepare executive updates or product reviews that summarize progress, risks, and outcomes across multiple initiatives
This role is a full-time position located in our Arlington, VA, or Pittsburgh, PA offices, and may require up to 20% travel. 
Scope of Responsibilities
  • Design, optimize, and implement product development processes that can grow with the company - balancing structure with flexibility
  • Lead quarterly and annual planning cycles, roadmap reviews, and KPI development to align stakeholders around shared goals
  • Identify and remove friction in product workflows; implement systems that help teams move faster with clarity and confidence
  • Partner with analytics to define success metrics, track performance, and deliver actionable reporting that informs decisions at all levels
  • Ensure tight coordination between product, engineering, design, marketing, sales, and implementation teams-connecting our goals to product delivery
  • Own the evaluation and implementation of key product tools (roadmapping, documentation, project tracking, feedback intake)
  • Support product hiring, onboarding, and learning; help build a high-performing, well-supported product team
Qualifications
  • U.S. Citizenship is required
Required Skills: 
  • 7+ years of experience in product operations, program management, or product management roles in high-growth tech environments
  • Strong understanding of product development methodologies 
  • Experience building scalable systems, workflows, and documentation from scratch
  • Exceptional written and oral communication skills across all levels of the business
  • Highly analytical and detail-oriented, with a passion for operational excellence
  • Comfort with ambiguity and a bias toward action
  • Familiarity with tools like Jira, Confluence, etc.
  • Ability to thrive in a fast-paced, dynamic work environment
  • Self-starter, owner mentality
  • Strong value orientation, understanding of what matters for our customers, and why
  • Bachelor's degree

Desired Skills: 

  • Experience in or around DoD
  • Full product lifecycle experience, from early idea through production and maintenance 
  • Familiarity with the value proposition canvas and/or business model canvas frameworks
  • Advanced degree in a business or technical field
  • Experience in or exposure to the nuances of a startup or other entrepreneurial environment
We firmly believe that past performance is the best indicator of future performance.  If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you.
 
Govini is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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