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Director Of Implementation Saas Jobs in Rochester, NY

Sjf

Director of Family Business

Rochester, NY · On-site

$128 - $150/hr

The Director of Family Business, reporting to the Dean of the School of Business, is responsible ... Program Development and Delivery - Design and implement educational workshops, seminars, and ...

Butler/Till, Inc.

Director, Product

Rochester, NY · On-site

$129K - $202K/yr

... and SaaS solutions. The Director of Product Development guides the product team in managing ... financial results. • Create and implement processes, continuous improvement to drive ...

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How much do director of implementation saas jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for director of implementation saas in Rochester, NY is $50.72, according to ZipRecruiter salary data. Most workers in this role earn between $37.93 and $60.24 per hour, depending on experience, location, and employer.

What does a director of implementation in SaaS do?

A Director of Implementation in SaaS (Software as a Service) oversees the process of onboarding new clients, ensuring they successfully adopt and integrate the software into their organization. They manage teams that guide clients through setup, customization, training, and troubleshooting. This role involves collaborating closely with sales, product, and customer success teams to drive customer satisfaction and retention. The Director is also responsible for developing efficient processes and ensuring projects are delivered on time and within scope.

What are the key skills and qualifications needed to thrive as a director of implementation in SaaS?

To succeed as a Director of Implementation in SaaS, you need a deep understanding of software deployment, project management, and client onboarding, often backed by a relevant degree and extensive experience in SaaS environments. Familiarity with project management tools (like Jira or Asana), CRM platforms (such as Salesforce), and certifications like PMP or Scrum Master are highly valued. Exceptional leadership, communication, and problem-solving skills help you manage teams and build strong client relationships. These competencies are crucial for ensuring successful software rollouts, high client satisfaction, and efficient cross-functional collaboration.

What are some common challenges faced by a director of implementation in SaaS, and how can they be managed?

Directors of Implementation in SaaS often encounter challenges such as managing client expectations, ensuring smooth cross-functional collaboration, and balancing multiple complex projects simultaneously. Successful directors address these challenges by fostering clear communication with clients, creating well-structured project plans, and leveraging strong relationships with product, engineering, and support teams. Proactively identifying potential bottlenecks and maintaining a customer-centric mindset are key to delivering high-quality implementations on schedule.
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Director Of Implementation Saas jobs near you

Director of Housekeeping

Insero Talent Solutions

Rochester, NY

Full-time

Posted 12 days ago

Job description

Director of Housekeeping
Rochester, New York

Insero Talent Solutions is partnering with a growing hospitality organization in the Rochester area to recruit a Director of Housekeeping. This is an exciting opportunity to join the leadership team of a well-established luxury property recognized for delivering exceptional guest experiences.

The Director of Housekeeping will provide leadership for all housekeeping operations across the property, ensuring guest rooms, public spaces, and back-of-house areas consistently reflect the organization's high standards of cleanliness, presentation, and service. This individual will lead a dedicated housekeeping team, oversee daily operations, drive process improvements, and collaborate closely with hotel leadership to deliver an outstanding guest experience.

This position offers the opportunity to make a meaningful impact within a collaborative leadership team while contributing to the continued success of a premier hospitality destination.

Responsibilities:

  • Provide leadership, coaching, and day-to-day direction for the Housekeeping team, fostering a culture of accountability, teamwork, and exceptional service.
  • Oversee daily housekeeping operations to ensure guest rooms, public spaces, and common areas consistently meet luxury hospitality standards.
  • Develop staffing plans, schedules, and departmental workflows that align with occupancy levels and operational demands.
  • Recruit, train, mentor, and develop team members while promoting employee engagement and professional growth.
  • Maintain quality assurance programs through routine inspections, operational audits, and continuous process improvement initiatives.
  • Oversee housekeeping inventories, supplies, linen management, and departmental resources to support efficient operations.
  • Partner closely with Front Office, Facilities, and hotel leadership to ensure seamless daily operations and an exceptional guest experience.
  • Support departmental budgeting, payroll, purchasing, and operational planning.
  • Promote a safe working environment by ensuring compliance with company policies, safety standards, and operational procedures.
  • Foster a guest-first culture by responding to service opportunities, implementing improvements, and maintaining high levels of guest satisfaction.

Requirements:

  • 5+ years of progressive housekeeping or hospitality leadership experience, preferably within hotels, resorts, or luxury hospitality environments.
  • Demonstrated experience leading, developing, and motivating large operational teams.
  • Strong understanding of housekeeping operations, quality standards, scheduling, inventory management, and departmental planning.
  • Proven ability to prioritize multiple responsibilities while maintaining exceptional service standards.
  • Excellent leadership, communication, organizational, and problem-solving skills.
  • Experience with hotel property management systems and workforce management software is preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, based on operational needs.