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Director Of Housekeeping Jobs (NOW HIRING)

Company Description The Director of Housekeeping is responsible for providing strategic leadership and operational oversight for guest room operations, turndown service, linen and laundry functions ...

Company Description The Director of Housekeeping is responsible for providing strategic leadership and operational oversight for guest room operations, turndown service, linen and laundry functions ...

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Director Of Housekeeping information

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$23.5K

$57.8K

$90.5K

How much do director of housekeeping jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director of housekeeping in the United States is $57,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What does a director of housekeeping do?

A Director of Housekeeping oversees the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces in hotels or similar establishments. They manage housekeeping staff, develop cleaning procedures, and ensure high standards of hygiene and guest satisfaction. Additionally, they are responsible for budgeting, inventory control, and implementing safety protocols. The role requires strong leadership, organization, and attention to detail to maintain a welcoming environment for guests.

What are the key skills and qualifications needed to thrive as a director of housekeeping, and why are they important?

To thrive as a Director Of Housekeeping, you need strong leadership, organizational, and time-management skills, typically supported by experience in hospitality management or a related field. Familiarity with property management systems, inventory tracking software, and industry certifications such as Certified Executive Housekeeper (CEH) are commonly required. Exceptional communication, attention to detail, and problem-solving abilities help you motivate staff and ensure high cleanliness standards. These skills are crucial for maintaining guest satisfaction, operational efficiency, and upholding the reputation of the establishment.

What are some common challenges faced by a director of housekeeping, and how can they be addressed?

Directors of Housekeeping often encounter challenges such as maintaining high cleanliness standards across large properties, managing diverse teams, and adapting to fluctuating occupancy levels. Balancing budget constraints while ensuring quality service can also be demanding. Effective communication, implementing efficient scheduling, and ongoing staff training are key strategies for overcoming these challenges. Building strong collaboration with other departments, such as maintenance and front office, also helps ensure a smooth operation.

What is the difference between Director Of Housekeeping vs Housekeeping Manager?

AspectDirector Of HousekeepingHousekeeping Manager
ResponsibilitiesOversees entire housekeeping department, sets policies, manages budgets, and leads multiple teamsManages daily operations of the housekeeping team, supervises staff, and ensures cleanliness standards
CredentialsTypically requires experience in hospitality management, relevant certifications, and leadership skillsRequires experience in housekeeping, hospitality, and supervisory skills
Work EnvironmentExecutive level, strategic planning, often in large hotels or resortsOperational level, hands-on management in hotels or hospitality settings

The main difference between a Director Of Housekeeping and a Housekeeping Manager lies in scope and responsibilities. The Director oversees the entire department with a focus on strategy and leadership, while the Housekeeping Manager handles daily operations and staff supervision. Both roles require hospitality experience, but the director's role is more senior and strategic.

What is the highest position in the director of housekeeping?

The highest position in the housekeeping department is typically the Executive Housekeeper or Director of Housekeeping, who oversees all housekeeping operations and reports to the general manager or hotel management. In larger organizations, there may be a General Manager or Hotel Manager above this role, but within the housekeeping department, the Director or Executive Housekeeper is the top position.
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Infographic showing various Director Of Housekeeping job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $57,815 per year, or $27.8 per hour.

Director of Housekeeping

Holiday Inn Express and Suites

Newport News, VA

Full-time

Re-posted 3 days ago


Holiday Inn Express rating

5.1

Company rating: 5.1 out of 10

Based on 525 frontline employees who took The Breakroom Quiz

86th of 109 rated hotels


Job description

Role Purpose

As Director of Housekeeping , you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.

Key Accountabilities

People

  • Direct daily activities, plan and assign work ensuring you always have the right staffing numbers.
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
  • Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties.
  • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.

Guest Experience

  • Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests.
  • Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
  • Carry out special requests from guests, VIPs, repeat visitors and club members.
  • Help guests with their questions and complaints to achieve complete guest satisfaction.
  • Look smart - wear your uniform with pride.

Responsible Business

  • Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).
  • Reunite items with owners - and log any lost and found property.
  • Perform other duties as assigned. May also serve as manager on duty.

Financial

  • Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability.
  • Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members.

Key Skills & Experiences

  • Four years' housekeeping/laundry management experience preferably in a hotel of similar size, including supervisory experience. Some college preferred.
  • Must be fluent in local language and other languages preferred.

Holiday Inn Express and Suites


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