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Director Of Hotel Operations Jobs in Rochester, NY

Monro

Director of Marketing Operations

Rochester, NY · On-site

Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership * Ensure alignment across marketing, merchandising, operations, finance and ...

SUNY Geneseo

Director of Facilities Operations

Geneseo, NY · On-site

$115K - $135K/yr

The Director of Facilities Operations provides strategic leadership and operational oversight for all campus maintenance, utilities, custodial, and grounds operations. Reporting to the Assistant Vice ...

Troon Golf

Director of Facilities

Victor, NY · On-site

$80K - $90K/yr

Managing Property Operations and Engineering Budgets * Manage the physical plant including ... Prior experience in Hotel Management, Chief Engineer, or Director of Engineering in a full-service ...

Troon

Director of Facilities

Victor, NY · On-site

$85K/yr

Managing Property Operations and Engineering Budgets * Manage the physical plant including ... Prior experience in Hotel Management, Chief Engineer, or Director of Engineering in a full-service ...

Insero Talent Solutions

Rooms Manager

Rochester, NY

Strong understanding of hotel operations, guest service standards, and rooms division management. * Excellent communication, organizational, and problem-solving skills. * Experience utilizing hotel ...

Aaron Manor

Director of Nursing

Fairport, NY · On-site

$100 - $125/hr

The Director of Nursing (DON) will plan, organize, develop, and direct the overall operation of our Nursing Services Department in accordance with current federal, state, and local standards ...

Lollypop Farm

Director of Accounting

Fairport, NY · On-site

$75/hr

The Director of Accounting is responsible for all areas relating to financial reporting including ... Manage daily accounting operations and ensure timely, accurate financial reporting * Oversee ...

T E C Industrial Inc

Director of Nursing

Rochester, NY · On-site

$100 - $125/hr

Job Category Nursing , Leadership , Director of Nursing * Required Degree 2 Year Degree * Manage ... Oversee clinical operations to guarantee full compliance with NYS and Federal regulations.

CompleteRx

Director of Pharmacy

Rochester, NY · On-site

$155K - $173K/yr

As the Director of Pharmacy, you will provide strategic leadership and operational oversight for at our partnered hospital, Wyoming County Community Health System, while having the support and ...

CompleteRx

Director of Pharmacy

Rochester, NY · On-site

$155K - $173K/yr

As the Director of Pharmacy, you will provide strategic leadership and operational oversight for at our partnered hospital, Wyoming County Community Health System, while having the support and ...

CompleteRx

Director of Pharmacy

Rochester, NY · On-site

$155K - $173K/yr

As the Director of Pharmacy, you will provide strategic leadership and operational oversight for at our partnered hospital, Wyoming County Community Health System, while having the support and ...

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Showing results 21-40

All JobsOf Hotel Operations JobsDirector Of Hotel Operations JobsDirector Of Hotel Operations Jobs in Rochester, NY

Director Of Hotel Operations information

See Rochester, NY salary details

$44.4K

$95.5K

$135.7K

How much do director of hotel operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of hotel operations in Rochester, NY is $95,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $115,400.00 per year, depending on experience, location, and employer.

What does a director of hotel operations do?

A Director of Hotel Operations oversees the daily functions and overall management of a hotel or hospitality property. They are responsible for maintaining high standards of guest satisfaction, managing staff, coordinating departments such as housekeeping, front desk, and food services, and ensuring profitability. This role also involves budgeting, implementing hotel policies, and working closely with other executives to achieve business goals. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are some common challenges faced by a director of hotel operations and how can they be addressed?

A Director of Hotel Operations often encounters challenges such as maintaining high service standards during peak occupancy, managing diverse teams, and ensuring profitability while controlling costs. Balancing guest satisfaction with operational efficiency requires strong leadership, effective communication, and a hands-on approach to problem-solving. Proactively addressing staff training, monitoring performance metrics, and fostering collaboration across departments can help overcome these challenges and drive the hotel's overall success.

What are the key skills and qualifications needed to thrive as a director of hotel operations, and why are they important?

To thrive as a Director of Hotel Operations, you need extensive experience in hospitality management, strong business acumen, and typically a degree in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and relevant certifications such as CHA (Certified Hotel Administrator) are commonly required. Exceptional leadership, problem-solving, and communication skills help in motivating teams and ensuring guest satisfaction. These skills and qualifications are crucial for optimizing operational efficiency, driving profitability, and maintaining high service standards in a competitive hotel environment.

What is the difference between Director Of Hotel Operations vs Hotel General Manager?

AspectDirector Of Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and guest experience
ResponsibilitiesDevelops policies, manages budgets, and coordinates departmentsEnsures guest satisfaction, staff management, and operational efficiency
Required CredentialsHospitality management degree, experience in operationsHospitality degree, hotel management experience
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel

The main difference is that the Director Of Hotel Operations focuses on strategic oversight and departmental coordination across multiple properties or the entire hotel chain, while the Hotel General Manager handles daily operations and guest services at a specific hotel location. Both roles require hospitality experience and management skills, but their scope and responsibilities differ.

What are popular job titles related to Director Of Hotel Operations jobs in Rochester, NY?

For Director Of Hotel Operations jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Of Hotel Operations jobs in Rochester, NY look for?

The top searched job categories for Director Of Hotel Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Of Hotel Operations jobs?

Cities near Rochester, NY with the most Director Of Hotel Operations job openings:

Director Of Hotel Operations jobs near you
Infographic showing various Director Of Hotel Operations job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $95,457 per year, or $45.9 per hour.

Director of Marketing Operations

Monro

Rochester, NY • On-site

Full-time

Re-posted 12 days ago

Key responsibilities

  • Lead the end-to-end planning and execution of marketing campaigns and promotions across multiple channels.

  • Act as the central integrator to ensure all campaign components work together effectively and facilitate communication between teams and external partners.

  • Establish and manage workflows, track progress, and lead meetings to improve marketing execution and efficiency.

Monro Auto Service and Tire Centers rating

4.4

Company rating: 4.4 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

361st of 375 rated vehicle maintenance

Job description

Essential Functions: 

Marketing Planning & Campaign Management

  • Lead the end-to-end planning and execution of monthly and seasonal marketing campaigns and promotions across channels (paid media, CRM, web, in-store, etc.)

  • Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership

  • Ensure alignment across marketing, merchandising, operations, finance and external partners

  • Drive consistency and discipline in campaign execution while enabling flexibility where needed

Cross-Functional Coordination & Integration

  • Act as the central integrator across marketing functions to ensure all components of a campaign work together effectively

  • Facilitate communication and coordination between internal teams and external agencies

  • Identify and resolve gaps, dependencies, and risks that could impact delivery or performance

  • Ensure that messaging, offers, and execution are aligned across channels and touchpoints

Project Management & Operational Excellence

  • Establish and manage workflows, timelines, and processes to improve marketing execution and efficiency

  • Lead regular status meetings, track progress, and hold teams accountable to deadlines and deliverables

  • Continuously improve marketing operations processes and ways of working

  • Balance multiple priorities and initiatives in a fast-paced environment

Performance Tracking & Optimization

  • Partner with Marketing leadership and analytics to ensure campaigns are properly measured and performance is understood

  • Support post-campaign reviews to identify learnings and opportunities for improvement

  • Ensure insights are captured and applied to future planning and execution

Flexible Marketing Support 

  • Step in to support or lead specific marketing initiatives as needed based on team priorities and capacity

  • Contribute to tactical planning or channel execution when required

  • Bring a practical, solutions-oriented mindset to solving business and marketing challenges

Monro, Inc. 

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Destination Monro - Your Career is Here!

Education and Experience:

  • 10+ years of experience in marketing operations, marketing program management, or integrated marketing roles 

  • Demonstrated experience leading complex, multichannel marketing initiatives across internal teams and external partners 

  • Prior experience in retail, automotive services, or multilocation businesses preferred but not required 

  • Experience in people leadership or leading through influence in a matrixed organization preferred

Knowledge & Skills:

  • Strong project management skills with the ability to organize, prioritize, and drive execution across multiple initiatives. Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.

  • Deep understanding of marketing disciplines and how they work together

  • Strong cross-functional collaboration and stakeholder management skills

  • Comfortable working with creative, analytics, merchandising, operations, finance, IT and leadership teams

  • Ability to identify issues, solve problems, and keep work moving forward

  • Detail-oriented while maintaining a focus on broader business objectives

  • Strong written and verbal communication skills and presentation skills

  • Proactive, adaptable, and comfortable operating in a lean, evolving environment

  • An experienced marketing operator who brings judgment, perspective, and accountability

What Monro Auto Service and Tire Centers employees say

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