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Director Of Hotel Operations Jobs in Rochester, NY

HRI Hospitality

Assistant Director of Sales

Hilton, NY · On-site

$75K - $115K/yr

Minimum of 5+ years' hotel sales experience required. * Experience in a similar size and quality ... Knowledge of all operational areas of the property * Ability to work as part of a team and train ...

Allied Universal

Director of Operations

Rochester, NY · On-site

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

New

ShiftHop LLC

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

As the Director of Operations, you will: * Work to implement staff training and compliance procedures, as required by JCAHO for Staffing Agencies * Implement scalable processes to support our ...

Highgate Hotels L.P.

Operations Manager

Hilton, NY · On-site

$80 - $100/hr

Responsibilities * Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B ...

Oakfield Hospitality LLC

Be Seen First

Hotel Manager

Batavia, NY

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

Oakfield Hospitality LLC

Be Seen First

Hotel Manager

Batavia, NY · On-site

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership * Ensure alignment across marketing, merchandising, operations, finance and ...

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All JobsOf Hotel Operations JobsDirector Of Hotel Operations JobsDirector Of Hotel Operations Jobs in Rochester, NY

Director Of Hotel Operations information

See Rochester, NY salary details

$44.4K

$95.5K

$135.7K

How much do director of hotel operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of hotel operations in Rochester, NY is $95,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $115,400.00 per year, depending on experience, location, and employer.

What does a director of hotel operations do?

A Director of Hotel Operations oversees the daily functions and overall management of a hotel or hospitality property. They are responsible for maintaining high standards of guest satisfaction, managing staff, coordinating departments such as housekeeping, front desk, and food services, and ensuring profitability. This role also involves budgeting, implementing hotel policies, and working closely with other executives to achieve business goals. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are some common challenges faced by a director of hotel operations and how can they be addressed?

A Director of Hotel Operations often encounters challenges such as maintaining high service standards during peak occupancy, managing diverse teams, and ensuring profitability while controlling costs. Balancing guest satisfaction with operational efficiency requires strong leadership, effective communication, and a hands-on approach to problem-solving. Proactively addressing staff training, monitoring performance metrics, and fostering collaboration across departments can help overcome these challenges and drive the hotel's overall success.

What are the key skills and qualifications needed to thrive as a director of hotel operations, and why are they important?

To thrive as a Director of Hotel Operations, you need extensive experience in hospitality management, strong business acumen, and typically a degree in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and relevant certifications such as CHA (Certified Hotel Administrator) are commonly required. Exceptional leadership, problem-solving, and communication skills help in motivating teams and ensuring guest satisfaction. These skills and qualifications are crucial for optimizing operational efficiency, driving profitability, and maintaining high service standards in a competitive hotel environment.

What is the difference between Director Of Hotel Operations vs Hotel General Manager?

AspectDirector Of Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and guest experience
ResponsibilitiesDevelops policies, manages budgets, and coordinates departmentsEnsures guest satisfaction, staff management, and operational efficiency
Required CredentialsHospitality management degree, experience in operationsHospitality degree, hotel management experience
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel

The main difference is that the Director Of Hotel Operations focuses on strategic oversight and departmental coordination across multiple properties or the entire hotel chain, while the Hotel General Manager handles daily operations and guest services at a specific hotel location. Both roles require hospitality experience and management skills, but their scope and responsibilities differ.

What are popular job titles related to Director Of Hotel Operations jobs in Rochester, NY?

For Director Of Hotel Operations jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Of Hotel Operations jobs in Rochester, NY look for?

The top searched job categories for Director Of Hotel Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Of Hotel Operations jobs?

Cities near Rochester, NY with the most Director Of Hotel Operations job openings:

Director Of Hotel Operations jobs near you
Infographic showing various Director Of Hotel Operations job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $95,457 per year, or $45.9 per hour.

Hotel Operations Manager - Front Office

DelMonte Hotel Group

Rochester, NY • On-site

$63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Do you want to be part of a growing company with the ability to make a difference? Consider joining DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across five states, including New York, Ohio, Pennsylvania, Rhode Island, and Tennessee.
We are currently seeking experienced and driven candidates just like you to serve as an Operations Manager - Front Office for the AC Element Hotel by Marriott Rochester, NY at City Gate!
The main objective of the Operations Manager - Front Office is to oversee and support the hotel's Front Office and Food & Beverage operations while ensuring exceptional guest service, efficient daily operations, and adherence to hotel and brand standards. This position plays an important role in leading and developing associates, monitoring guest satisfaction, and supporting the overall success of the hotel.
Successful candidates will combine strong operational leadership with a friendly, welcoming, and energetic personality. The ideal candidate will be a hands-on leader who is comfortable working alongside the team, addressing guest needs, developing associates, and creating an environment focused on exceptional service. Strong time management, communication, problem-solving, and leadership skills are essential for success in this role.
Benefits
As an Operations Manager - Front Office with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and brings out the best in you each and every day. It's the kind of company where many of our associates come for a job but stay for a career-the kind of place where your strengths will be appreciated and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with an excellent compensation package.
  • Compensation $63,000 and up based on experience plus bonus potential
  • Comprehensive benefits package including health, dental, vision, life insurance, and 401(k)
  • Paid Time Off
  • Hotel room discounts at our locations around the globe
  • Discounts on food and beverages
  • Professional development and advancement opportunities

If you are quality-oriented, driven to succeed, and enjoy sharing your knowledge and expertise with others, consider applying today and joining the team at the AC Element Hotel by Marriott Rochester, NY at City Gate!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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