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Director Of Employee Relations Jobs in Rio Rancho, NM

Description Reports to: Deputy CEO Classification: Full-time Exempt / In-person Supervisory Responsibilities: Marketing Team, Digital Marketing Manager, Graphic Design Position Mission The Director

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Director Of Employee Relations information

See Rio Rancho, NM salary details

$35.2K

$91K

$156.5K

How much do director of employee relations jobs pay per year?

As of Jun 10, 2026, the average yearly pay for director of employee relations in Rio Rancho, NM is $90,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $118,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Employee Relations, and why are they important?

To thrive as a Director of Employee Relations, you need deep knowledge of employment law, conflict resolution, and HR best practices, typically with a bachelor's or master's degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management software, and relevant certifications like SHRM-SCP or SPHR is highly valuable. Exceptional interpersonal skills, emotional intelligence, and leadership abilities help build trust and effectively manage sensitive workplace issues. These competencies are crucial for ensuring fair, compliant, and positive work environments that support both organizational goals and employee well-being.

What does a Director of Employee Relations do?

A Director of Employee Relations is responsible for overseeing workplace policies, managing employee grievances, and ensuring healthy employer-employee relationships. They develop and implement strategies to promote a positive work environment, resolve conflicts, and ensure compliance with labor laws. Additionally, they often work with HR teams to create fair company policies, train managers on employee relations best practices, and handle sensitive issues such as workplace investigations. Their goal is to foster a culture of trust and collaboration within the organization.

What are some common challenges faced by a Director of Employee Relations, and how can they effectively address them?

A Director of Employee Relations often encounters challenges such as navigating complex workplace conflicts, ensuring compliance with evolving labor laws, and balancing the needs of both employees and management. Effectively addressing these issues requires strong communication skills, a thorough understanding of employment regulations, and the ability to build trust across all levels of the organization. Proactively fostering a positive workplace culture, providing timely conflict resolution, and staying updated on best practices in employee relations are key strategies for success in this role.
What job categories do people searching Director Of Employee Relations jobs in Rio Rancho, NM look for? The top searched job categories for Director Of Employee Relations jobs in Rio Rancho, NM are:
Infographic showing various Director Of Employee Relations job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $90,983 per year, or $43.7 per hour.
Employee Relations & Benefits Specialist

Employee Relations & Benefits Specialist

B & D Industries

Albuquerque, NM • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Job Openings >> Employee Relations & Benefits Specialist
Employee Relations & Benefits Specialist
Summary
Title: Employee Relations & Benefits Specialist ID: 1267 Location: Albuquerque, NM
More about this job >
Description

Summary

The Employee Relations & Benefits Specialist is responsible for leading employee relations efforts and supporting benefit enrollments. This role handles complex and sensitive employee matters, conducts investigations and terminations, resolves workplace conflicts, and ensures consistent application of employment laws and company policies to foster fair, compliant, and positive outcomes. The Employee Relations & Benefits Specialist also serves as a key partner to the HR Director, assisting with benefits enrollment, audit support, and other HR initiatives as assigned. This role is based in-office and follows a standard Monday-Friday schedule, working hours of 7:00 AM - 3:30 PM. 

Benefits

        Competitive compensation
        Robust 401 (k) program with safe harbor and profit share (no match required)
        Excellent health, dental, and vision insurance
        Flexible PTO
        8 Paid holidays
        Collaborative and supportive culture

Responsibilities

Employee Relations & Workplace Investigations

Serve as the primary point of contact for complex or sensitive employee/management concerns (performance, conduct, policy violations, interpersonal conflict, harassment/discrimination, etc.)

Conduct prompt, thorough, and well-documented investigations; interview involved parties; gather evidence; assess credibility; and prepare findings and recommendations

Partner with leaders to implement corrective action, performance improvement plans, and behavior coaching while ensuring consistency and fairness

Provide guidance to managers and employees on workplace issues, best practices, and policy interpretation

Facilitate conflict resolution (mediation, coaching, informal resolution) and help restore productive working relationships

Conduct regular stay interviews (employee check-ins) to evaluate employee engagement, identify potential retention risks, and collect actionable insights to enhance team culture, leadership effectiveness, and day-to-day work experiences

Support and conduct termination decisions and offboarding processes, including exit interviews to reduce legal risk and ensure documentation meets compliance standards

Recommend systemic improvements to the HR Director and Recruiting & Retention Manager to reduce risk and improve culture

Benefits Administration

Administer and manage timely employee healthcare and 401(k) benefits processes, including new hire enrollment, qualifying life event changes, and employee/dependent terminations from benefit plans

Maintain accurate benefits documentation, employee communication, and audit-ready records

Provide benefits guidance to employees and assist with claims or other issues by directing them to our benefits broker for processing and resolution HR Operations Support

Support and execute HR initiatives and priorities as assigned by the HR Director

Assist with or execute in the administration of HR and Employee Programs

Assist with employee recognition and celebrations as needed

Contribute to HR communications, templates, and standard work to ensure consistency and efficiency

Assist with any workers' compensation claims as needed

Support HR reporting and recordkeeping accuracy across HR systems to ensure audit readiness

Keep abreast of general knowledge of employment laws and practices

Create and maintain Standard Operating Procedures (SOPs) for assigned tasks/areas

Participate in team cross-training and serve as a backup for various HR roles and responsibilities

Maintain a high level of organization and attention to detail

Physical demands include long hours sitting, using a computer, standing, pulling/pushing, walking, lifting, and climbing

Job requires intermediate computer proficiency and advanced critical thinking skills

Other duties, activities, and responsibilities may vary and change as assigned

Education and Experience

Bachelor's degree or equivalent in Human Resources, Business, Organizational Development, and/or equivalent industry training; Relevant work experience may substitute for the degree

Minimum 2 years of directly related experience required

Must demonstrate advanced multi-disciplinary knowledge of human resource principles and best practices

Experience in working collaboratively and effectively to solve problems

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