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CNA

Employee Relations Director

Chicago, IL · On-site

You have a clear vision of where your career can go. And we have the leadership to help you get ... The Employee Relations Director is a high-impact enterprise leader responsible for shaping how ...

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How much do director of employee relations jobs pay per year?

As of Jul 26, 2026, the average yearly pay for director of employee relations in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Employee Relations, and why are they important?

To thrive as a Director of Employee Relations, you need deep knowledge of employment law, conflict resolution, and HR best practices, typically with a bachelor's or master's degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management software, and relevant certifications like SHRM-SCP or SPHR is highly valuable. Exceptional interpersonal skills, emotional intelligence, and leadership abilities help build trust and effectively manage sensitive workplace issues. These competencies are crucial for ensuring fair, compliant, and positive work environments that support both organizational goals and employee well-being.

What does a Director of Employee Relations do?

A Director of Employee Relations is responsible for overseeing workplace policies, managing employee grievances, and ensuring healthy employer-employee relationships. They develop and implement strategies to promote a positive work environment, resolve conflicts, and ensure compliance with labor laws. Additionally, they often work with HR teams to create fair company policies, train managers on employee relations best practices, and handle sensitive issues such as workplace investigations. Their goal is to foster a culture of trust and collaboration within the organization.

What are some common challenges faced by a Director of Employee Relations, and how can they effectively address them?

A Director of Employee Relations often encounters challenges such as navigating complex workplace conflicts, ensuring compliance with evolving labor laws, and balancing the needs of both employees and management. Effectively addressing these issues requires strong communication skills, a thorough understanding of employment regulations, and the ability to build trust across all levels of the organization. Proactively fostering a positive workplace culture, providing timely conflict resolution, and staying updated on best practices in employee relations are key strategies for success in this role.
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Director Of Employee Relations jobs near you
Infographic showing various Director Of Employee Relations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.
DIRECTOR OF EMPLOYEE RELATIONS, Human Resources

DIRECTOR OF EMPLOYEE RELATIONS, Human Resources

Boston University

Boston, MA • On-site

$120K - $240K/yr

Full-time

Posted 20 days ago

Boston University rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

204th of 611 rated colleges and universities

Job description


The Director of Employee Relations will plan and manage Boston University's employee relations programs, services, initiatives, including supporting the University's Employee and Labor Relations Directorate. Will work to support the University's commitment to maintaining a positive, productive, supportive workplace for all employees. The Director of Employee Relations will provide support to the Assistant Vice President for Employee and Labor Relations, as well as provide employee relations guidance to managers and other leaders, as well as to Human Resources. The Director of Employee Relations will provide leadership on the development and application of Human Resources policies, the development and growth of AI in the ER space, as well as providing support on the administration of collective bargaining agreements, University policies and procedures, and compliance with applicable employment and labor laws and regulations.
Required Skills
Qualifications:
  • A bachelor's or higher-level degree in Human Resources, Labor Relations, Business, or a related field is required for this position as is ten to twelve years of progressive Human Resources or legal experience, including significant experience in a position that requires knowledge and application of the principles and practices of labor and employee relations.
  • A Juris Doctorate degree is preferred as is Certified Labor Relations Professional (CLRP), PHR (Professional in Human Resources), and/or SPHR (Senior Professional in Human Resources) certification.
  • Extensive collaboration and influential skills; proficient written/verbal communication skills; HR acumen in areas of data analytics/compensation/service center operations and ability to identify advanced methods to improve overall operations within each team; SAP knowledge and understanding of higher education administration is highly desirable.
  • Must possess presentation skills to meet with diverse audiences.
  • Demonstrated knowledge of employee relations, employee counseling, performance management, dispute resolution, as well as a knowledge of applicable employment and labor laws.
  • Strong analytical, oral presentation, and writing skills.
  • Demonstrated expertise in the use of creativity, initiative, and independent judgment to effectively problem-solve and produce desired outcomes.
  • A demonstrated ability to work effectively with university Human Resources staff, management, legal staff, and individual employees.
  • Working Conditions or Additional requirements: Functions occur simultaneously; therefore, the employee must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary.
  • These functions need to be performed on a consistent and regular basis, using good judgment.
  • Frequently stand for long periods of time; ability to read on a computer for extended periods of time.
  • Ability to sit for extended periods of time.

*THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, BUT RATHER TO SERVE AS A GENERAL GUIDE TO THE ESSENTIAL FUNCTIONS OF THE POSITION. BOSTON UNIVERSITY RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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About Boston University

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Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1839

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