ZipRecruiter

Log In

1

Director Of Customer Development Jobs in Minnesota

PACER Center, Inc.

Director of Development

Minneapolis, MN · On-site

$100 - $125/hr

The Director of Development will lead the development team in planning, managing, and implementing ... Used a CRM with proficiency. * Demonstrated proficiency in digital fundraising tools and multi ...

Kenvue

Sr. Customer Development Analyst

Minneapolis, MN · On-site

$90K - $127K/yr

This role is based out of the Minneapolis, MN office with a flexible, hybrid work option. The Senior Customer Development Analyst is an essential role to improving the partnership with the customer ...

NEON

Director of Development

Minneapolis, MN · On-site

$85K - $90K/yr

We strive for the best customer service in the world, relentless pursuit of excellence, and respect ... The Director of Development is expected to be devoted to the best-in-class fundraising, development ...

Héroux-Devtek Spain

Director of Development

Chaska, MN · On-site

$100 - $125/hr

N/A The Director of Development is a key leader responsible for advancing the mission and vision of Southwest Christian High School through strategic fundraising, major gift cultivation, and the ...

Kenvue

Sr. Customer Development Analyst

Minneapolis, MN · On-site

$90K - $127K/yr

Built on over a century of heritage and rooted in science, we're the house of iconic brands ... Role reports to: SENIOR CUSTOMER DEVELOPMENT MANAGER Location: North America, United States ...

Pacs

Director of Staff Development

Rock Creek, MN · On-site

$80K - $100K/yr

Full-Time Director of Staff Development (DSD) Rock Creek Care Center - 260 Racetrack St, Auburn, CA 95603 Are you a passionate and experienced nursing educator looking for a leadership role in a ...

next page

Showing results 1-20

All JobsOf Customer Development JobsDirector Of Customer Development JobsDirector Of Customer Development Jobs in Minnesota

Director Of Customer Development information

See Minnesota salary details

$42.1K

$80.9K

$158.7K

How much do director of customer development jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director of customer development in Minnesota is $80,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $95,500.00 per year, depending on experience, location, and employer.

What does a director of customer development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

How does a director of customer development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What are the key skills and qualifications needed to thrive as a director of customer development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What are popular job titles related to Director Of Customer Development jobs in Minnesota?

For Director Of Customer Development jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Director Of Customer Development jobs in Minnesota look for?

The top searched job categories for Director Of Customer Development jobs in Minnesota are:

What cities in Minnesota are hiring for Director Of Customer Development jobs?

Cities in Minnesota with the most Director Of Customer Development job openings:

Director Of Customer Development jobs near you

Director of Procurement

UnitedHealth Group

Eden Prairie, MN • On-site

Full-time

Retirement

Posted 4 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

193rd of 898 rated healthcare providers

Job description

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.
The Director, Procurement Effectiveness - Optum Health will serve as a strategic customer success and governance leader for Enterprise Procurement supporting major Optum Health business partners, clinical stakeholders, and complex care delivery organizations. The role is responsible for (i) improving customer experience, (ii) strengthening stakeholder relationships, (iii) increasing visibility into Procurement work intake, and (iv) ensuring sourcing and supplier-related requests are progressing effectively across complex operating environments.
This position will act as a primary relationship and escalation partner for large or complex customer groups, helping translate business needs into actionable Procurement engagement, governance, reporting, and process-improvement priorities.
Strategic Purpose of the Role
This role exists to create a more consistent, proactive, and customer-centered Procurement experience across Optum Health by:
  • Serving as a single strategic point of coordination for complex Procurement customer activity
  • Improving visibility into procurement requests, supplier verification requests, governance workstreams, and customer escalations
  • Strengthening relationships with clinical, operational, integration, and regional business leaders
  • Identifying process gaps, cycle-time issues, handoff breakdowns, and customer pain points
  • Driving continuous improvement in Procurement service delivery and customer satisfaction

Primary Responsibilities:
  • Customer Success and Relationship Management
    • Serve as a Procurement customer success lead for large, complex, or high-priority Optum Health customer groups, including major CDOs and regional business partners and Acquired Entities
    • Build and maintain trusted relationships with clinical governance/operations, care delivery operations, integration teams, category management, enterprise procurement, and executive stakeholders
    • Act as the primary Procurement relationship partner for assigned customer segments, ensuring business needs are understood, translated, prioritized, and connected to the appropriate Procurement resources
    • Facilitate proactive customer engagement to identify emerging service issues, recurring pain points, and opportunities to improve the Procurement experience
    • Support leadership escalations by clarifying root cause, business impact, ownership, next steps, and resolution path
  • Governance and Operating Rhythm Leadership
    • Lead or support Procurement governance routines across Optum Health, including executive-level updates, workstream reviews, regional report-outs and engagement, and customer-specific operating reviews
    • Prepare clear, business-oriented reporting that summarizes request status, bottlenecks, risks, aging items, escalation themes, and recommended interventions
    • Partner with Procurement leadership to ensure governance discussions are focused on business outcomes, service performance, customer experience, and decision-making needs
    • Create transparency across multiple workstreams by connecting customer feedback, operational metrics, category activity, and sourcing progress
    • Ensure major customer forums result in clear ownership, documented actions, and visible follow-through
  • Procurement Service Experience and Process Effectiveness
    • Own the assessment of Procurement service effectiveness for assigned Optum Health customer groups
    • Analyze process performance by customer/CDO, category team, category manager, workstream, and request type
    • Identify recurring breakdowns in material request intake, supplier validation, handoffs, comments, approvals, and cycle-time performance
    • Develop recommendations to improve turnaround time, customer communication, request quality, intake discipline, supplier transition support, and stakeholder satisfaction
    • Partner with operational teams to implement improvement actions while maintaining clear distinction between strategic process ownership and tactical execution
  • Analytics, Reporting, and Business Insights
    • Develop and interpret customer-facing metrics related to request volume, cycle time, aging, handoffs, bottlenecks, ownership, and customer experience
    • Use data to identify where Procurement processes are working well and where customer experience is breaking down
    • Translate operational data into executive-ready insights and actionable recommendations
    • Partner with category, operations, and governance teams to create reporting that supports prioritization, accountability, and service improvement
    • Present findings to Procurement and Optum Health leaders in a concise, financially and operationally relevant manner
  • Escalation Management and Issue Resolution
    • Serve as a senior point of coordination for complex customer escalations requiring Procurement leadership attention
    • Triage escalations by business impact, risk, urgency, stakeholder sensitivity, and required decision authority
    • Coordinate with category leaders, sourcing teams, operations teams, legal, compliance, clinical stakeholders, and integration partners to move escalated issues toward resolution
    • Ensure escalations are documented with clear ownership, decision points, dependencies, and customer communication expectations
    • Identify patterns in escalations and recommend systemic changes to reduce repeat issues

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 7+ years of experience in procurement, sourcing, supply chain, customer success, operations, governance, process improvement, or related business functions
  • Experience using data, reporting, and business insights to identify process gaps, cycle-time issues, service performance trends, and improvement opportunities
  • Demonstrated experience managing complex stakeholder relationships across clinical, operational, procurement, legal, compliance, finance, and executive audiences
  • Proven ability to lead governance routines, operating reviews, escalation processes, or cross-functional workstreams in a matrixed organization
  • Demonstrated solid communication skills with the ability to translate complex operational issues into clear, executive-ready updates, recommendations, and action plans
  • Demonstrated ability to manage competing priorities, clarify ownership, drive accountability, and move complex issues toward resolution

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

What UnitedHealth Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply