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Director Of Customer Development Jobs in Rochester, MN

The Waters

Director of Nursing

Rochester, MN · On-site

$110K - $120K/yr

We recognize that every team member is a direct reflection of The Waters. Attracting and investing ... Through exceptional customer service, utilizing courtesy, dignity, and respect you will:Provide ...

The Waters

Director of Nursing

Rochester, MN · On-site

$110K - $120K/yr

We recognize that every team member is a direct reflection of The Waters. Attracting and investing ... Through exceptional customer service, utilizing courtesy, dignity, and respect you will: * Provide ...

Eden Senior Care

Director of Wellness

Pine Island, MN · On-site

Director of Wellness The ideal candidate will be a high-energy, self-driven leader who empowers and ... Demonstrates excellent customer service and a positive attitude towards tenants, staff, and vendors

Posted today

Eden Senior Care

Director of Wellness

Pine Island, MN · On-site

Director of Wellness The ideal candidate will be a high-energy, self-driven leader who empowers and ... Demonstrates excellent customer service and a positive attitude towards tenants, staff, and vendors

Posted today

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All JobsOf Customer Development JobsDirector Of Customer Development JobsDirector Of Customer Development Jobs in Rochester, MN

Director Of Customer Development information

See Rochester, MN salary details

$43.7K

$84K

$164.7K

How much do director of customer development jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director of customer development in Rochester, MN is $83,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $99,100.00 per year, depending on experience, location, and employer.

How does a director of customer development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What are the key skills and qualifications needed to thrive as a director of customer development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What does a director of customer development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What job categories do people searching Director Of Customer Development jobs in Rochester, MN look for? The top searched job categories for Director Of Customer Development jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Director Of Customer Development jobs? Cities near Rochester, MN with the most Director Of Customer Development job openings:
Director Of Customer Development jobs near you

Director of Training and Development

Chick-fil-A

Rochester, MN • On-site

$65K - $74K/yr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,597 frontline employees who took The Breakroom Quiz

16th of 106 rated fast food restaurants

Job description

Company: Chick-fil-A Rochester

  • Operator, Matt Stockdale has a vision to win hearts everyday by providing uncommon care and has opportunities to partner and serve local hospitals to provide hot meals to families
  • CFA Rochester has a Leadership Development Pathway to ensure that everyone has an avenue to grow
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

  • Health Insurance
  • Paid Vacation
  • Matching 401K
  • Profit Bonus
  • Tuition Discounts at Over 100 Colleges
  • Never work on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available

Opportunity

We are looking for a Director of Training and Development to join our team at Chick-fil-A. Having a friendly and assertive professional is an integral part of our success. Your “hands-on” management with restaurant operations, as well as leading our team to excellence by setting high standards ensuring that our team is properly trained in all areas of the restaurant, and teaching our values to promote a positive culture will be essential to having a successful restaurant operation and maintaining our positive work culture.

Your Impact

  • Develop and execute a strategic plan for establishing short-term and long-term recruitment pipelines.
  • Maintaining HR compliance for 60+ employees
  • Overseeing onboarding & new-hire processes
  • Assisting in various administrative duties which may entail payroll, accountability reports, maintaining the restaurant email, etc.
  • Plan and execute the development of a team of 100+
  • Maintaining a work environment that ensures and promotes food & team safety
  • Increase overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Background Profile

  • Bachelor's Degree (preferred)
  • Experience in Talent Acquisition, Onboarding, Training, Payroll, and Coaching
  • 2 years of leadership experience
  • Passion for Chick-fil-A’s values
  • Detailed, organized and process-oriented
  • Assertive and Friendly personality
  • Full-Time Availability

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A Sauce, but our restaurants are also known for another secret sauce: our friendly team members. Maybe they’re happy because of easy access to chicken nuggets, or maybe it’s because they simply love serving customers.
We are audacious enough to believe that a restaurant filled with exceptional, passionate team members committed to serving others can make our community a better place to live. If you like the sound of that we’d love to meet you.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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