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Director Of Customer Development Jobs in Rochester, MN

Mayo Clinic

Development Assistant Director

Rochester, MN · Hybrid

$92K - $129K/yr

As we work together to put the needs of the patient first, we are also dedicated to our employees ... The Development Assistant Director will qualify, cultivate, solicit and steward major gifts ...

Chick-fil-A

Operations Director

Rochester, MN · On-site

$65K - $74K/yr

At Chick-fil-A Rochester, we believe in teamwork and leadership development in a positive, people ... of easy access to chicken nuggets, or maybe it's because they simply love serving customers. We are ...

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All JobsOf Customer Development JobsDirector Of Customer Development JobsDirector Of Customer Development Jobs in Rochester, MN

Director Of Customer Development information

See Rochester, MN salary details

$43.7K

$84K

$164.7K

How much do director of customer development jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director of customer development in Rochester, MN is $83,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $99,100.00 per year, depending on experience, location, and employer.

How does a director of customer development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What are the key skills and qualifications needed to thrive as a director of customer development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What does a director of customer development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What job categories do people searching Director Of Customer Development jobs in Rochester, MN look for? The top searched job categories for Director Of Customer Development jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Director Of Customer Development jobs? Cities near Rochester, MN with the most Director Of Customer Development job openings:
Director Of Customer Development jobs near you

Director of Operations | Full-Time | Olmsted County Exhibition Center

Oak View Group

Rochester, MN • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

23rd of 36 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
In consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex, including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/groundskeeping, equipment safety, and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling the departmental operating budget while providing highly responsible staff assistance to the General Manager.
This role pays an annual salary of $65,000-$75,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until October 23, 2026
About the Venue
The Graham Park Exhibiton Center is a brand new facility in Rochester, MN, built by Olmsted County and managed by Oak View Group. The newly constructed 82,000 square foot facility will be home to trade shows, fundraisers, equine events, comedians, concerts, and more.
Responsibilities
  • Oversees overall daily operation and maintenance of the facility, equipment, and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications systems, pest control, custodial services, etc.
  • Participate in the development and administration of the facility's operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Oversees the advancing and communicating of event information to the appropriate departments and staff
  • Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, banquet functions, equine footing, etc.
  • Acts as liaison with County Services for numerous facility-related functions (Codes, Parking, Licenses, permits, inspections, warranties, etc.)
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Responsible for Health & Safety compliance
  • Develop and update comprehensive management reports and manuals (i.e., Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.)
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service
  • Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate
  • Establish and maintain effective working relationships with staff, facility stakeholders and facility users
  • Direct and monitor the work of contractors, engineers and architects on building projects
  • Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations
  • All other duties as assigned by the General Manager

Qualifications
  • B.S. or B.A. degree from an accredited college/university or equivalent experience.
  • 5-7 years of previous experience in facility/venue operations. Background in livestock and equine shows preferred.
  • Must show demonstrated knowledge of physical facility management, supervisory skills, and experience in work crew supervision in facility operations.
  • Ability to work event nights, weekends, and holidays as required.
  • Knowledge of budget preparation and control.
  • Knowledge of OSHA requirements.
  • Basic knowledge of boilers, chillers, refrigeration, and ice making.
  • Basic Knowledge of Fire Alarm / Fire Protection Systems.
  • Knowledge of event production and theater technology.
  • Capable of operating in Microsoft Office applications, including Excel, Word, and Outlook.
  • Ability to supervise the work of others
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
  • Ability to work well in a team-oriented, fast-paced, event-driven environment
  • Working knowledge of equipment safety, facility maintenance, and housekeeping.
  • Excellent customer service skills.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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