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Director Of Customer Development Jobs in Colorado

Checkr

Director of Customer Success

Denver, CO

About the team/role As a Director of Checkr's Strategic Customer Success team, you will lead a team of 5 experienced Customer Success Managers who are assigned to Checkr's largest and most complex ...

MetaRouter

Director of Customer Success

Denver, CO · Remote

$180K - $220K/yr

Director of Customer Success About Us We endeavor to make it simple for every organization to collect data in a 1st-Party context and carefully and compliantly route it to 3rd-Party tools or partners.

Checkr

Director of Customer Success

Denver, CO · On-site

$233K - $274K/yr

About the team/role As a Director of Checkr's Strategic Customer Success team, you will lead a team ... Learning and development allowance * Competitive cash and equity compensation, and opportunity for ...

Craig Hospital

Director of Development

Englewood, CO · Hybrid

$35.17 - $50.64/hr

The Director of Development maintains an active portfolio of individual and corporate donors and prospects and will apply both one-to-one and one-to-many to their portfolio based on segmentations.

Craig Hospital

Director of Development

Englewood, CO · On-site

$35.17 - $50.64/hr

The Director of Development maintains an active portfolio of individual and corporate donors and prospects and will apply both one-to-one and one-to-many to their portfolio based on segmentations.

GridStor

Director of Business Development

Denver, CO · On-site +1

Our reliability earns trust with customers, partners, and investors-and sets us apart. GridStor is ... GridStor is seeking an experienced Director of Business Development for Behind-the-Meter (BTM) and ...

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All JobsOf Customer Development JobsDirector Of Customer Development JobsDirector Of Customer Development Jobs in Colorado

Director Of Customer Development information

See Colorado salary details

$45.2K

$86.9K

$170.3K

How much do director of customer development jobs pay per year?

As of Jul 30, 2026, the average yearly pay for director of customer development in Colorado is $86,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $102,500.00 per year, depending on experience, location, and employer.

How does a Director of Customer Development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What are the key skills and qualifications needed to thrive as a Director Of Customer Development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What is a director of customer development?

A director of customer development is a senior role responsible for building and maintaining relationships with customers to drive growth and retention. They often oversee sales strategies, customer engagement initiatives, and use data analysis to identify opportunities for expansion. Strong leadership, communication skills, and experience with CRM tools are typically required for this position.

Is being a BDM a stressful job?

A Business Development Manager (BDM) role can be stressful due to targets, client negotiations, and meeting sales goals. The job often requires strong communication skills, strategic thinking, and the ability to handle pressure in a fast-paced environment.

What does a Director of Customer Development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

How much do customer development managers make?

Customer development managers typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. They often require strong communication and strategic skills, and may receive bonuses or incentives based on performance.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Vice President of Customer Experience or Director of Customer Development, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications and a strong understanding of customer relationship management tools.
What are popular job titles related to Director Of Customer Development jobs in Colorado? For Director Of Customer Development jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Director Of Customer Development jobs in Colorado look for? The top searched job categories for Director Of Customer Development jobs in Colorado are:
What cities in Colorado are hiring for Director Of Customer Development jobs? Cities in Colorado with the most Director Of Customer Development job openings:
Director Of Customer Development jobs near you

Director of Customer Success

Checkr

Denver, CO

Other

Re-posted 7 days ago

Job description

About the team/role

As a Director of Checkr's Strategic Customer Success team, you will lead a team of 5 experienced Customer Success Managers who are assigned to Checkr's largest and most complex clients. You will be responsible for delivering exceptional value realization, fostering strong, executive-level customer relationships, and ensuring a delightful customer experience. This role reports to the Senior Director of Customer Success.

You will be accountable for achieving ambitious account goals, enhancing operational efficiency, and providing exceptional leadership and mentorship to your team members. You will collaborate closely with cross-functional professionals who thrive on collaboration, grit, and continuous learning. Your leadership will be vital in maintaining a culture of excellence, acting with integrity and transparency, and serving as a trusted advisor to your team and our customers. You will ensure the overall health and success of Checkr's most strategic accounts, contributing to logo retention, gross dollar retention, and net revenue per check.

What you'll do

  • Lead and develop a high-performing team: Recruit, mentor, and manage a team of experienced Customer Success Managers, fostering their professional growth, encouraging decentralized decision-making, and ensuring they have the tools and support to excel in a complex strategic environment.
  • Oversee strategic customer relationships: Ensure strategic alignment with customers, acting as an escalation point for critical issues and fostering strong, trust-based partnerships at SVP, VP, and Director levels within customer organizations.
  • Drive customer success strategy: Develop and implement strategies to maximize customer value realization, satisfaction, and retention across your portfolio. You will look beyond specific challenges to identify and address systemic improvement opportunities.
  • Collaborate cross-functionally: Partner with Sales, Account Management, Product, Engineering, Support, and Executive teams to advocate for customer needs, share information openly, and drive continuous improvement in our products and services.
  • Achieve operational excellence: Monitor team performance metrics, manage resources effectively, and ensure adherence to best practices while encouraging innovation and simplification in all processes.
  • Facilitate account expansion: Collaborate closely with Account Management to identify and pursue account growth and expansion opportunities, aligning with customer goals and delivering additional value.

What you bring

  • Experience and Leadership: At least 10 years of experience in Customer Success, Account Management, or related roles, with a minimum of 6 years in a leadership or managerial position, preferably within the HR-Tech or consumptive SaaS markets.
  • Problem solving: Demonstrated ability to simplify and solve complex problems using critical thinking, creative approaches, and structure. You are proficient in using data and analytics to solve problems, identify systemic issues, and drive performance improvements.
  • Communication: Excellent written and verbal communication skills, able to articulate complex concepts clearly, adapt your communication style to different audiences, including executive leaders, and remain approachable.
  • Integrity and Inclusion: Known for candor, transparency, and treating everyone with respect. You work well with different backgrounds, identities, values, and cultures.
  • Passion and Drive: Inspire others with your drive for excellence, maintain a tenacious and optimistic attitude, and care deeply about winning and your teammates.
  • Willingness to travel: Ability to travel domestically up to 25% for customer engagements and team meetings.
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

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