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Director Of Client Success Jobs in Arizona (NOW HIRING)

Mountainy

Director Of Client Success

Goodyear, AZ · On-site

As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of clients while leading client onboarding, troubleshooting operational issues, training customers on ...

Verra Mobility

Director Client Success Manager

Mesa, AZ · On-site

As the Director, Client Success, you will provide strategic leadership for client relationships and ... What we're looking for • Bachelor's degree preferred, or an equivalent combination of education ...

Ylopo

Client Success Manager

Phoenix, AZ · On-site

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Kinective

Senior Manager, Client Success

Gilbert, AZ · On-site

You lead a multi-tier team of Client Success Managers along with a Client Success Team Lead ... You partner closely with the Senior Director, Client Experience on the strategy behind the motion ...

TDIndustries

Client Success Coordinator

Phoenix, AZ · On-site

$18 - $24.25/hr

Manage a portfolio of established house accounts, ensuring consistent communication, service ... the Client Success Manager. * Support client reporting and data entry in CRM and CMMS systems ...

NucleusTeq Inc

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

Client Success & Growth Executive Location : Phoenix, AZ About the Opportunity NucleusTeq is ... This is a great opportunity for someone looking to build a career at the intersection of client ...

TDIndustries

Client Success Coordinator

Phoenix, AZ · On-site

$18 - $24.25/hr

Manage a portfolio of established house accounts, ensuring consistent communication, service ... the Client Success Manager. * Support client reporting and data entry in CRM and CMMS systems ...

Nucleusteq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... This is a great opportunity for someone looking to build a career at the intersection of client ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... This is a great opportunity for someone looking to build a career at the intersection of client ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... This is a great opportunity for someone looking to build a career at the intersection of client ...

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All JobsOf Client Success JobsDirector Of Client Success JobsDirector Of Client Success Jobs in Arizona

Director Of Client Success information

See Arizona salary details

$35.9K

$113.2K

$166.8K

How much do director of client success jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director of client success in Arizona is $113,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $135,600.00 per year, depending on experience, location, and employer.

What does a director of client success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes while using a company's products or services. They develop and implement strategies to enhance client satisfaction, retention, and growth. This role involves collaborating closely with sales, support, and product teams to address client needs, resolve issues, and identify opportunities for upselling or cross-selling. Additionally, a Director of Client Success often analyzes client feedback and usage data to drive continuous improvement within the organization.

What are the key skills and qualifications needed to thrive as a director of client success?

To thrive as a Director Of Client Success, you need a strong background in client relationship management, strategic planning, and leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team management skills help you build trust and drive results for both clients and internal teams. These skills ensure client retention, foster long-term partnerships, and contribute to overall business growth.

How does a director of client success typically collaborate with other departments to enhance the client experience?

A Director of Client Success frequently works cross-functionally with sales, product, and support teams to ensure that client needs are met holistically. They may participate in regular meetings to relay client feedback, advocate for necessary product improvements, and coordinate onboarding or renewal strategies. This role often requires balancing multiple priorities and fostering open communication channels, making strong collaboration skills essential. By aligning internal teams around client objectives, Directors of Client Success play a pivotal role in driving satisfaction and long-term retention.

What are the most commonly searched types of Of Client Success jobs in Arizona?

The most popular types of Of Client Success jobs in Arizona are:

What are popular job titles related to Director Of Client Success jobs in Arizona?

For Director Of Client Success jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Director Of Client Success jobs in Arizona look for?

The top searched job categories for Director Of Client Success jobs in Arizona are:

What cities in Arizona are hiring for Director Of Client Success jobs?

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Director Of Client Success jobs near you
Infographic showing various Director Of Client Success job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $113,164 per year, or $54.4 per hour.

Director Of Client Success

Mountainy

Goodyear, AZ • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 25 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

Mountainy is looking for a Director of Client Success to join our growing team in Arizona. This is a hands-on leadership role for someone who enjoys solving complex problems, learning new technology, and helping eCommerce brands succeed.
As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of clients while leading client onboarding, troubleshooting operational issues, training customers on our warehouse management system, and continuously improving the client experience. You'll also oversee Client Success Representatives as our Arizona team continues to grow.
We're a fast-growing company, which means this isn't a role where every process is already documented. We're looking for someone who takes ownership, figures things out independently, and enjoys solving new challenges every day.
What You'll Do

  • Manage and support a portfolio of eCommerce fulfillment clients.
  • Lead new client onboarding and ensure smooth transitions into our fulfillment operation.
  • Train clients on ShipHero and help them confidently use the platform.
  • Troubleshoot issues involving ShipHero, Shopify, fulfillment workflows, inventory, bundles, and order management.
  • Configure fulfillment rules, workflows, and automations to improve operational efficiency.
  • Collaborate with warehouse managers, sales, leadership, and other departments to solve client challenges.
  • Supervise and mentor Client Success Representatives as the team expands.
  • Conduct Google Meet training sessions, account reviews, and client check-ins.
  • Prioritize multiple client requests while ensuring accurate and timely resolutions.
  • Look for opportunities to improve internal processes and the overall client experience.
What We're Looking For

We're less concerned with having experience in one specific industry than we are with finding someone who loves solving problems and learning new systems.
The ideal candidate is:
  • Resourceful and able to figure things out independently.
  • A self-starter who doesn't wait to be told what to do next.
  • Highly accountable and takes ownership of client outcomes.
  • Detail-oriented with a commitment to getting things right.
  • Positive, adaptable, and comfortable in a fast-moving environment.
  • Naturally curious and enjoys learning new software.
  • Comfortable managing multiple priorities without losing attention to detail.
  • Passionate about solving difficult problems rather than simply responding to tickets.
Preferred Experience

Experience with any of the following is a plus:
  • Shopify
  • ShipHero or another Warehouse Management System (WMS)
  • eCommerce operations
  • Third-party logistics (3PL)
  • Customer Success or Account Management
  • Process improvement, workflow design, or business automations
What Success Looks Like

After your first 90 days, you'll be:
  • Independently managing client accounts with confidence.
  • Successfully troubleshooting complex operational and software issues.
  • Receiving positive feedback from clients who view you as an extension of their business.
  • Taking initiative without needing constant direction.
  • Building trust through thoughtful, detailed, and accurate problem solving.
Our Philosophy

At Mountainy, we don't believe client success is about simply answering tickets.
Our clients trust us with a critical part of their business. Every interaction is an opportunity to help them grow, solve problems, and deliver a better experience to their customers. We strive to become an extension of each client's team, and the people who succeed here genuinely care about helping our clients succeed.
If you're someone who enjoys learning, loves technology, takes ownership, and finds satisfaction in solving challenging problems, we'd love to hear from you.