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Director Of Client Relations Jobs in Spring, TX (NOW HIRING)

HHM Hotels

Director of Sales

Houston, TX

$50K - $55K/yr

... relations, and community partnerships. Your Growth Path Area Director of Sales - Regional Director ... Moderate travel between hotel and client's locations required. What We Believe People Are Our ...

AEG

Director of Events

Houston, TX · On-site

The Director of Events will work closely with our clients and our local staff, and in some cases ... Client & Stakeholder Relations * Build and maintain strong, long-term relationships with clients ...

HHM Hospitality

Director of Sales

Houston, TX · On-site

$120 - $180/hr

Public relations and community marketing experience required. * Proficient in use of Excel, Word ... Moderate travel between hotel and client's locations required. What We Believe People Are Our ...

Insperity

Director of Human Resources

The Woodlands, TX · On-site

$135K - $165K/yr

General information Client / Corporate Client Work Mode In-Office Name Director of Human Resources ... Employee Relations: Serve as a trusted resource for employee inquiries, support conflict resolution ...

Pwc

Asset & Wealth Management Tax Director

Houston, TX · On-site

$150K - $438K/yr

... relations. Translating the vision, you set the tone and inspire others to follow ... Your role is crucial in driving business growth, shaping the direction of client engagements, and ...

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All JobsOf Client Relations JobsDirector Of Client Relations JobsDirector Of Client Relations Jobs in Spring, TX

Director Of Client Relations information

See Spring, TX salary details

$46.7K

$130K

$219.8K

How much do director of client relations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of client relations in Spring, TX is $130,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $173,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of client relations, and how can they be addressed?

A Director of Client Relations often navigates challenges such as managing diverse client expectations, handling escalations, and ensuring consistent communication between clients and internal teams. Balancing the needs of multiple stakeholders while maintaining high satisfaction levels requires strong interpersonal and problem-solving skills. Proactively addressing concerns, setting clear expectations, and fostering open dialogue across departments can help mitigate issues and build long-term client trust.

What are the key skills and qualifications needed to thrive as a director of client relations, and why are they important?

To thrive as a Director Of Client Relations, you need expertise in client management, business development, and strategic planning, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Exceptional communication, leadership, and problem-solving skills help build strong client relationships and foster team collaboration. These skills ensure client satisfaction, retention, and business growth in a highly competitive market.

What are popular job titles related to Director Of Client Relations jobs in Spring, TX?

For Director Of Client Relations jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Director Of Client Relations jobs in Spring, TX look for?

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What cities near Spring, TX are hiring for Director Of Client Relations jobs?

Cities near Spring, TX with the most Director Of Client Relations job openings:

Director Of Client Relations jobs near you
Infographic showing various Director Of Client Relations job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $130,025 per year, or $62.5 per hour.

Client & Community Relations Manager

Houston Humane Society

Houston, TX • On-site

Full-time

Re-posted 6 days ago

Job description

Position Overview:

Are you a compassionate and motivated professional, ready to make a meaningful impact on the lives of animals and the people who care for them? Houston Humane Society is seeking an experienced and motivated Client and Community Relations Manager. Join us and help shape the future of animal care in our community. 

The Client and Community Relations Manager is responsible for driving growth by increasing clinic census through strategic outreach, relationship building, and referral network expansion. This role focuses on developing partnerships, maintaining strong community presence, and implementing initiatives that generate consistent, high-quality referrals. This includes, building mutually beneficial relationships with referral sources and community partners; overseeing the operations of the call center and veterinary clinic front desk; and ensuring high-quality customer service and efficient workflows. This role involves representing the organization in the community, supervising staff, streamlining processes, handling escalated client concerns, and fostering a customer-focused culture. The ideal candidate will have a strong background in cultivating relationships, customer service, team building, supervision, and animal welfare.

  • Community Relations: Develop and execute strategies to increase client census and meet growth targets. Build and maintain relationships with referral sources such as animal rescues and shelters, veterinary care providers, community organizations and local partners. Facilitate visits, tours, presentations, and networking activities to promote services.
  • Leadership and Supervision: Supervise and manage the performance of call center and front desk staff, including scheduling, training, and development. Set clear goals and expectations, and provide ongoing feedback and coaching. Conduct regular team meetings to align on objectives, updates, and best practices. 
  • Operations Management: Ensure smooth daily operations of the call center and front desk, including appointment scheduling, client check-ins/outs, and handling payments. Monitor and optimize workflows to improve efficiency and client satisfaction. 
  • Customer Service Excellence: Serve as the point of escalation for complex client concerns and complaints, resolving issues promptly and professionally. Maintain and promote a client-first approach, ensuring all interactions are courteous, empathetic, and solution-focused. Develop and implement customer service policies and procedures to standardize quality across both departments. 
  • Staff Development Training: Provide initial and ongoing training for staff to ensure proficiency in customer service, scheduling systems, and clinic protocols. Identify skill gaps and create development plans for team members. Foster a positive and collaborative work environment to maintain high staff morale. 
  • Performance Metrics and Reporting: Track and analyze referral data and key performance indicators (KPIs) for call center and front desk operations (e.g., appointment scheduling rates, client wait times, resolution times). Prepare reports for management, highlighting successes, challenges, and opportunities for improvement. Implement corrective actions to address performance gaps. 
  • Collaboration and Communication: Work closely with the leadership team to align scheduling and client communication with clinic needs. Serve as a liaison between departments to ensure seamless operations and clear communication. Partner with leadership on strategies to enhance client retention and satisfaction. 
  • Assist with coordinating the annual Fix Felix event. 
  • Perform any other duties as needed to support the mission of the Houston Humane Society. 


Supervision Received: 

Chief Medical Administrator

 

Supervision Exercised

Front Desk and Call Center Client Relations Reps

 

Qualifications & Skills: 

 

  • Education: Bachelor’s degree in business administration, management, or a related field preferred; equivalent work experience may be considered. 
  • Experience: Minimum of 3-5 years of customer service experience, with at least 2 years in a supervisory/management role. Experience in a veterinary, healthcare, or service-oriented industry preferred. 
  • Skills: Strong leadership and team-building skills. Excellent interpersonal, communication, and problem-solving abilities. Proficiency in scheduling software and customer relationship management (CRM) tools. Ability to multitask and perform well under pressure. 
  • Attributes: Empathy, professionalism, and a passion for client care.