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Director Of Client Operations Jobs in Raleigh, NC

IQVIA, Inc.

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

Director, Client Services Programs We are seeking a Director to lead a high-performing, patient ... Lead end-to-end program operations, including design, execution, and continuous improvement of ...

IQVIA

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

Director, Client Services Programs We are seeking aDirectorto lead a high-performing, patient ... Lead end-to-end program operations, including design, execution, and continuous improvement of ...

IQVIA

Director of Client Services

Durham, NC

$150K - $165K/yr

Director, Client Services Programs We are seeking aDirectorto lead a high-performing, patient ... Lead end-to-end program operations, including design, execution, and continuous improvement of ...

Bierman Autism Centers

Director of Client Safety

Cary, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're looking for an experienced Director of Client Safety to build, own, and continuously ... You'll partner across Clinical, Operations, Human Resources, Facilities, Compliance, and Executive ...

Bierman Autism Centers

Director of Client Safety

Cary, NC · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're looking for an experienced Director of Client Safety to build, own, and continuously ... You'll partner across Clinical, Operations, Human Resources, Facilities, Compliance, and Executive ...

Bierman Autism Centers

Director of Client Safety

Cary, NC · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're looking for an experienced Director of Client Safety to build, own, and continuously ... You'll partner across Clinical, Operations, Human Resources, Facilities, Compliance, and Executive ...

Bierman Autism Centers

Director of Client Safety

Cary, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're looking for an experienced Director of Client Safety to build, own, and continuously ... You'll partner across Clinical, Operations, Human Resources, Facilities, Compliance, and Executive ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... Caring Leadership, Client Engagement, and Operational Oversight: * Lead and mentor a team of ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

$120 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... Caring Leadership, Client Engagement, and Operational Oversight: Lead and mentor a team of Account ...

Allied Universal

Director of Operations

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... Caring Leadership, Client Engagement, and Operational Oversight: * Lead and mentor a team of ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... Caring Leadership, Client Engagement, and Operational Oversight: * Lead and mentor a team of ...

Jj

Director of PSC Operations

Raleigh, NC · On-site

  • Retirement

  • PTO

The Director of Patient Service Center (PSC) Operations will collaborate closely with the Sr. ... Oversee daily PSC operations, including patient access, call center, data management, and client ...

Johnson & Johnson

Director of PSC Operations

Raleigh, NC · On-site

  • Retirement

  • PTO

The Director of Patient Service Center (PSC) Operations will collaborate closely with the Sr. ... Oversee daily PSC operations, including patient access, call center, data management, and client ...

Davita Inc.

Director of Operations

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient ...

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Showing results 1-20

All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Raleigh, NC

Director Of Client Operations information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do director of client operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director of client operations in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

Is a director of client operations a high position?

A director of client operations is a senior leadership role responsible for overseeing client relationships, service delivery, and operational strategies within an organization. It is generally considered a high-level position that requires extensive experience, leadership skills, and often involves managing teams and strategic planning.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.

What are popular job titles related to Director Of Client Operations jobs in Raleigh, NC?

For Director Of Client Operations jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Director Of Client Operations jobs in Raleigh, NC look for?

The top searched job categories for Director Of Client Operations jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Of Client Operations jobs?

Cities near Raleigh, NC with the most Director Of Client Operations job openings:

Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $104,674 per year, or $50.3 per hour.

Director of Client Services

IQVIA, Inc.

Durham, NC • On-site

$150K - $165K/yr

Full-time

Re-posted 8 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services

Job description

Director, Client Services Programs
We are seeking a Director to lead a high-performing, patient-centric client services program. This role is responsible for overseeing program strategy, operations, and team performance in support of a large pharmaceutical copay initiative spanning multiple products and disease states.
Key Responsibilities
  • Lead end-to-end program operations, including design, execution, and continuous improvement of patient support and copay initiatives

  • Serve as the primary client partner, ensuring strategic alignment, strong relationships, and transparent communication

  • Provide leadership and direction to managers and staff, fostering a culture of accountability, innovation, and continuous development

  • Manage program resources, budgets, and staffing, including recruitment, onboarding, and performance management

  • Coordinate cross-functional teams to deliver integrated, compliant solutions aligned with client and business objectives

  • Monitor program performance using KPIs, metrics, and trend analysis; deliver insights and updates to executive leadership and stakeholders

  • Oversee risk mitigation and ensure effective program execution, scalability, and operational excellence

  • Facilitate collaboration between clients, internal teams, and third-party partners to support program delivery

  • Drive change management initiatives, including program enhancements and CRM/system updates

  • Maintain SOPs and documentation, ensuring compliance with SLAs, regulatory requirements, and contractual obligations

  • Represent the program in governance forums, including QBRs and strategic planning sessions

  • Ensure consistent communication and alignment across teams regarding program updates, processes, and priorities

Qualifications
  • Bachelor's degree with 7+ years of experience in healthcare, service, or information-based industries, including leadership experience

  • Strong knowledge of specialty pharmacy and its integration with manufacturers and payors

  • Proven leadership skills with experience coaching, motivating, and developing high-performing teams

  • Excellent communication and presentation skills with strong interpersonal effectiveness

  • Demonstrated ability to build and maintain collaborative relationships with internal and external stakeholders

  • Strong analytical and organizational skills, with experience managing complex data and reporting processes

  • Experience with financial and budget management

  • Ability to operate effectively in a fast-paced, evolving environment with a high degree of independence

  • Customer-focused mindset with strong professionalism, empathy, and service orientation

  • Strong problem-solving, critical thinking, and active listening skills

  • Advanced technical proficiency, including Microsoft Office and database management tools

  • Contact center experience, including script review and training, preferred

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $150,000 - $165,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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Benefits

Hours and flexibility

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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