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Director Of Client Operations Jobs in Raleigh, NC

Well

Client Operations Manager

Chapel Hill, NC · On-site +1

$110K - $135K/yr

Description Company: Well is a healthcare innovation company with the heart of a services ... Client Operations Manager Reporting To: Senior Client Operations Manager Location: Chapel Hill, NC;

New

Basement Kings USA

Director of Operations

Durham, NC · On-site

$55K - $70K/yr

Director of Operations Location : Remote optional, preference for Durham (NC) or Gainesville (GA) Company : Basement Kings USA Reports To : Head of Operations Works Closely Wit h: CEO, Portfolio ...

Triangle Compounding Pharmacy

Be Seen First

Director of Operations

Cary, NC · On-site

$100K - $120K/yr

We are hiring our first Director of Operations -- a senior leader who will own the end-to-end operational performance of the business, from patient intake through prescription fulfillment and ...

Urgent

Triangle Compounding Pharmacy

Be Seen First

Director of Operations

Cary, NC · On-site

$100K - $120K/yr

We are hiring our first Director of Operations -- a senior leader who will own the end-to-end operational performance of the business, from patient intake through prescription fulfillment and ...

Urgent

Vaco LLC

Director of Operations

Wake Forest, NC

$120/hr

We are working with a client near Wake Forest, NC to find a Senior Operations Manager with at least 5 years of project management experience in manufacturing, logistics, operations, or technical ...

Cache Ventures

Director of Operations

Raleigh, NC · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Director of Operations

Raleigh, NC · On-site +1

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Cache Ventures

Director of Operations

Raleigh, NC · Remote

Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role ... Founder removed from operational noise By 12 Months * Revenue predictable * Enterprise motion ...

Joe Van Gogh Inc

Director of Bakery Operations

Durham, NC · On-site

$61K - $68K/yr

Director of Bakery Operations Job Purpose Summary: The Director of Bakery Operations (DBO) leads the culinary program at Joe Van Gogh. This position directly oversees the management of the South ...

IWG plc

Director of Hospitality

Durham, NC · On-site

As Community Director you will have full responsibility for all Facilities & Workplace services ... Client Account oversight of 3 In addition to the Durham, NC office, responsible for operations ...

Canals

Director of Revenue Operations

Raleigh, NC · Remote

The RoleWe're looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. This role sits at the center of our go-to-market engine; owning systems, data, and ...

Canals

Director of Revenue Operations

Raleigh, NC · Remote

The Role We're looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. This role sits at the center of our go-to-market engine; owning systems, data, and ...

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Director Of Client Operations information

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$33.1K

$104.7K

$174.5K

How much do director of client operations jobs pay per year?

As of May 30, 2026, the average yearly pay for director of client operations in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a Director of Client Operations do?

A Director of Client Operations oversees the delivery of services to clients, ensuring that all client needs are met efficiently and effectively. They manage client relationships, coordinate with internal teams, and develop strategies to improve client satisfaction and operational processes. This role often involves supervising account managers, analyzing operational performance, and implementing best practices to enhance service delivery. Their ultimate goal is to foster long-term client partnerships and drive business growth.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as operations manager, project coordinator, business analyst, or client services manager. These positions often require strong communication, organizational skills, and knowledge of business processes, and may involve working with clients, managing teams, or overseeing projects.
What are popular job titles related to Director Of Client Operations jobs in Raleigh, NC? For Director Of Client Operations jobs in Raleigh, NC, the most frequently searched job titles are:
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Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Raleigh, NC as of May 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $104,674 per year, or $50.3 per hour.
Client Operations Manager

Client Operations Manager

Well

Chapel Hill, NC • On-site, Remote

$110K - $135K/yr

Full-time

Posted yesterday

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: Client Operations Manager
Reporting To: Senior Client Operations Manager
Location: Chapel Hill, NC; Minneapolis, MN; Boston, MA (Newton Office); New York, NY
Compensation: Client Operations Manager ($110,000-$135,000) depending on qualifications, plus bonus potential and benefits.
Summary: The Client Operations Manager at Well plays a crucial role in managing client relationships and overseeing day-to-day operations related to client accounts. This position requires building and maintaining strong relationships with clients, ensuring high-quality service delivery, and driving operational efficiency throughout the lifecycle of the account. The Client Operations Manager will collaborate with internal teams to address client needs, resolve issues, implement process improvements, ensure alignment across departments, and optimize client experiences.
Key Responsibilities:
  • Client Relationship Management: Build and maintain strong, long-term relationships with a portfolio of clients, acting as a primary point of contact for operational matters. Understand client needs, address concerns, and ensure consistent, high-quality service delivery.
  • Operational Oversight: Oversee the day-to-day operations related to client accounts, including project execution, service delivery, and adherence to agreed-upon processes and timelines.
  • Process Improvement: Identify areas for operational improvement and efficiency within client-facing processes. Develop and implement initiatives to streamline workflows, enhance service quality, and reduce operational bottlenecks.
  • Issue Resolution: Proactively identify and resolve operational issues and escalate client concerns in a timely and effective manner. Coordinate with internal teams to troubleshoot problems and implement corrective actions.
  • Internal Coordination: Collaborate closely with various internal departments, including Technology teams, Product Managers, Client Services, Sales, and as well as other stakeholders to ensure alignment and seamless client experiences.
  • Risk Management: Identify potential risks related to client operations and implement strategies to mitigate them.

Requirements
  • 5-7 years experience within a technology delivery environment
  • Experience working with clients
  • Healthcare experience (preferred)
  • Excellent communication, interpersonal, and relationship-building skills.
  • Proven analytical and sound decision making skills
  • Proven history of delivering projects on time
  • Initiative and ability to produce value with limited direction
  • Excellent organizational and time management skills; ability to multitask and prioritize

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