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Director Loyalty Jobs in Raleigh, NC (NOW HIRING)

Targetbase

Senior Director, Strategy

Raleigh, NC · On-site

$150 - $210/hr

... CRM / loyalty strategy and activation, econometric and attribution modelling, technical and ... days are directed by their agency or manager. Our objective is to increase this requirement ...

Sage Hospitality

Director of Finance

Raleigh, NC · On-site

Sage Hospitality Group is set to hire a Director of Finance to join us at the upcoming Indigo ... Promotes associate moral and loyalty within their department and hotel, leading to reduced turnover.

Sage Hospitality

Director of Finance

Raleigh, NC · On-site

Sage Hospitality Group is set to hire a Director of Finance to join us at the upcoming Indigo ... Promotes associate moral and loyalty within their department and hotel, leading to reduced turnover.

Sage Hospitality

Director of Finance

Raleigh, NC · On-site

Sage Hospitality Group is set to hire a Director of Finance to join us at the upcoming Indigo ... Promotes associate moral and loyalty within their department and hotel, leading to reduced turnover.

Omnicom

Senior Director, Strategy

Raleigh, NC · On-site

... CRM / loyalty strategy and activation, econometric and attribution modelling, technical and ... days are directed by their agency or manager. Our objective is to increase this requirement ...

Omnicom

Senior Director, Strategy

Raleigh, NC · Hybrid

... CRM / loyalty strategy and activation, econometric and attribution modelling, technical and ... days are directed by their agency or manager. Our objective is to increase this requirement ...

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Showing results 21-40

All JobsLoyalty JobsDirector Loyalty JobsDirector Loyalty Jobs in Raleigh, NC

Director Loyalty information

See Raleigh, NC salary details

$22.2K

$111.3K

$181.7K

How much do director loyalty jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director loyalty in Raleigh, NC is $111,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,627.00 and $161,418.00 per year, depending on experience, location, and employer.

What does a director loyalty do?

A Director of Loyalty is responsible for developing and managing customer loyalty programs to increase customer engagement, retention, and brand advocacy. They analyze customer data, design reward structures, and implement strategies to enhance customer experiences. This role involves collaborating with marketing, sales, and analytics teams to optimize program effectiveness. Additionally, they monitor industry trends and adjust initiatives to maintain a competitive edge. Their goal is to drive long-term customer value and strengthen brand loyalty.

What are the key skills and qualifications needed to thrive as a director loyalty?

To thrive as a Director Loyalty, you need expertise in customer engagement strategies, data analysis, and experience leading the development and execution of loyalty programs, typically supported by a degree in marketing, business, or a related field. Familiarity with customer relationship management (CRM) platforms, loyalty management systems, and data analytics tools is highly valued, along with certifications in digital marketing or customer experience. Strong leadership, stakeholder management, and communication skills help set top candidates apart in this position. These skills are crucial for driving retention, increasing customer lifetime value, and ensuring the effectiveness of loyalty initiatives.

What typical challenges does a director loyalty face in establishing and maintaining successful loyalty programs?

Directors of Loyalty often encounter challenges such as keeping loyalty programs innovative and relevant to evolving customer expectations, aligning initiatives with business goals, and demonstrating measurable ROI to stakeholders. They must also navigate the complexities of integrating new technologies, overseeing cross-functional teams, and managing large datasets to personalize customer experiences. The role requires ongoing analysis and adaptation to trends while balancing budget constraints and competing priorities. Successfully addressing these challenges can significantly enhance customer retention and create long-term value for the organization.

What are the most commonly searched types of Loyalty jobs in Raleigh, NC?

The most popular types of Loyalty jobs in Raleigh, NC are:

What job categories do people searching Director Loyalty jobs in Raleigh, NC look for?

The top searched job categories for Director Loyalty jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Loyalty jobs?

Cities near Raleigh, NC with the most Director Loyalty job openings:

Director Loyalty jobs near you

Hospitality Services Director

Kisco Senior Living

Cary, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Kisco Senior Living rating

7.9

Company rating: 7.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

4th of 242 rated social care providers

Job description

Job Description

The Hospitality Services Director at Woodland Terrace manages the front desk customer service team as well as the move in experience for all new and transitioning residents. They also coordinate all areas related to resident relations and ensures excellent services to delight residents and families.

What will I do every day?

  • Oversee all aspects of resident services and improve satisfaction and loyalty
  • Proactively identify and address resident issues and complaints
  • Hire, train, and supervise a competent and resident-oriented hospitality team
  • Support the community sales process and work with the sales team to attract and retain residents
  • Execute the move-in/welcome, transfer, and move-out processes effectively and compassionately
  • Manage the department budget and expenses
  • Ensure accurate and efficient billing processes, revenue tracking, and financial reporting
  • Performs data entry into various database systems to include accounting and lead management systems
  • Prepares various reports, logs, and schedules to ensure accuracy, efficiency, and compliance
  • Helps coordinate resident focus group meetings
  • Plan and coordinate regularly scheduled Customer Service meetings
  • Visit or coordinate designated CMT member visits of residents who are at hospital, skilled nursing facility, and rehabilitation
  • Perform other related duties as required

What will I need to be successful in this role?

  • Great customer service and communication skills
  • Bachelor's Degree
  • A minimum of 3 to 5 years of experience in customer service, guest relations, social worker, or similar role
  • A minimum of 2 years' supervisory experience
  • Experience with seniors preferred

What's in it for me? (Great Question!)

  • Competitive pay
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

*Kisco Senior Living is an Equal Opportunity Employer

Employment Type: FULL_TIME

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