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Director Kyc Jobs (NOW HIRING)

Director, KYC Strategy

Manhattan, NY · On-site

$123K - $215K/yr

The Director, KYC POA Strategy is part of the Global Merchant Operations team within the Global Merchant & Network Services (GMNS) business unit. The Global Merchant Operations team partners across ...

The Director, KYC POA Strategy is part of the Global Merchant Operations team within the Global Merchant & Network Services (GMNS) business unit. The Global Merchant Operations team partners across ...

Performs or assigns other tasks as directed by the KYC Manager. * Regularly exercises discretion and judgment in the performance of essential job functions. * Maintains good attendance and ...

Performs or assigns other tasks as directed by the KYC Manager. * Regularly exercises discretion and judgment in the performance of essential job functions. * Maintains good attendance and ...

Performs or assigns other tasks as directed by the KYC Manager. * Regularly exercises discretion and judgment in the performance of essential job functions. * Maintains good attendance and ...

Performs or assigns other tasks as directed by the KYC Manager. * Regularly exercises discretion and judgment in the performance of essential job functions. * Maintains good attendance and ...

The Role We are seeking a KYC Analyst to join our compliance team and support the onboarding of ... Join a small, high-caliber team where you'll have direct impact and ownership. * Competitive ...

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Director Kyc information

What is director KYC?

A Director of KYC (Know Your Customer) is responsible for overseeing the implementation and compliance of KYC procedures within a financial institution or organization. This role involves managing customer verification processes, ensuring regulatory adherence, and often requires knowledge of AML (Anti-Money Laundering) regulations and relevant certifications. The position typically demands strong leadership, attention to detail, and familiarity with KYC tools and systems.

Is KYC a stressful job?

A KYC (Know Your Customer) role, such as a KYC analyst or manager, can be stressful due to the need for accuracy, compliance with regulations, and tight deadlines. The job requires attention to detail, strong organizational skills, and often involves handling complex cases, which can contribute to work-related stress.

What is the KYC job salary?

The salary for a KYC (Know Your Customer) professional varies depending on experience, location, and the organization, but typically ranges from $40,000 to $80,000 annually. Senior roles or those with specialized skills in compliance and financial regulations can earn higher salaries, often exceeding $100,000 per year.

What is the difference between Director Kyc vs Compliance Manager?

AspectDirector KycCompliance Manager
CredentialsRelevant certifications like CAMS, CFE, or CPA; extensive experience in KYC and AMLCertifications such as CAMS, CRCM; focus on compliance regulations
Work EnvironmentStrategic leadership in financial institutions, overseeing KYC processesOperational compliance tasks across departments, ensuring adherence to regulations
Industry UsageCommonly used in banking, finance, and fintech sectorsWidely used in banking, financial services, and corporate compliance

The main difference between a Director Kyc and a Compliance Manager lies in their scope and focus. The Director Kyc typically holds a senior leadership role responsible for overseeing the entire KYC process and strategy, while the Compliance Manager handles day-to-day compliance activities across various regulations. Both roles require relevant certifications and are integral to financial institutions' compliance frameworks, but the Director Kyc has a broader strategic focus.

How much does KYC make?

A KYC (Know Your Customer) analyst or specialist typically earns between $45,000 and $70,000 annually, depending on experience, location, and the size of the organization. A Director of KYC, a senior leadership role, can earn from $100,000 to over $150,000 per year, often with additional bonuses and benefits. Salary levels may also vary based on certifications like CAMS and the complexity of compliance responsibilities.
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Director, KYC Strategy

Director, KYC Strategy

American Express

Manhattan, NY • On-site

$123K - $215K/yr

Full-time

Posted 10 days ago


American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services


Job description

Job Description
Global Merchant & Network Services (GMNS) powers the American Express global payments network, enabling more than $1.7T in annual spend across 170+ markets. Within GMNS, Global Strategy Operations & Performance (GSOP) drives strategy, governance, and execution to enable a profitable, compliant, and vibrant network.
The Director, KYC POA Strategy is part of the Global Merchant Operations team within the Global Merchant & Network Services (GMNS) business unit. The Global Merchant Operations team partners across the business to enable trusted and frictionless merchant experiences by delivering resilient, compliant, and efficient operational processes that safeguard our network, reduce our operational and financial crimes risk and power sustainable growth. The Director, GMNS KYC POA Strategy sits within the Global Merchant Operations team and will lead the development and execution of the global KYC POA strategy across merchant onboarding, refresh methodology, operating model design, decisioning logic and procedural / playbook standards.
Responsibilities
  • Lead the strategy and execution of the Global KYC POA framework, including onboarding KYC POA, merchant refresh methodology, operating model design, decisioning logic, and procedural/playbook standards.
  • Define, socialize, and deliver future-state merchant KYC strategies that balance regulatory compliance obligations with an efficient and frictionless merchant experience.
  • Oversee and execute global KYC remediation and transformation programs, ensuring effective program governance, coordination, and delivery.
  • Partner closely with business leaders, Control Management, second line of defense, Technology, Operations, and other critical stakeholders to design and implement scalable KYC operating models and processes.
  • Drive the development and standardization of KYC procedures, governance frameworks, controls, and playbooks across geographies and business segments.
  • Continuously identify, assess, prioritize, and manage program risks and issues, ensuring timely mitigation, escalation, and resolution where appropriate.
  • Use data-driven insights and strategic analysis to improve KYC decisioning, operational effectiveness, regulatory adherence, and customer experience outcomes.
  • Influence cross-functional teams and senior leaders to align on strategic priorities, operating model enhancements, and execution roadmaps.
  • Leadership & Execution
  • Lead and develop a team, driving effective KYC POA Strategy across onboarding and refresh

Qualifications
  • 8-10+ years of experience in financial crime compliance, KYC strategy, risk management, onboarding, or related functions within financial services.
  • Deep expertise in KYC regulatory frameworks, processes, merchant/customer refresh methodologies, and compliance requirements across global markets.
  • Proven experience leading large-scale transformation, remediation, or operational excellence programmes in complex, matrixed organisations.
  • Strong understanding of KYC operating model design, workflow optimisation, decisioning frameworks, and governance standards.
  • Demonstrated ability to influence senior stakeholders and drive strategic outcomes across multiple business units and geographies without direct authority.
  • Exceptional program management skills, including risk management, issue resolution, executive communication, and cross-functional coordination.
  • Strong analytical and strategic thinking capabilities with the ability to translate complex regulatory and operational requirements into scalable business solutions.
  • Experience leading and developing high-performing teams in global environments.
  • Excellent communication, presentation, and stakeholder management skills.
  • Bachelor's degree required; advanced degree or relevant compliance certifications preferred.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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