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Director Knowledge Management Jobs (NOW HIRING)

Benesch Law

Director of Knowledge Management

Chicago, IL · On-site

$195K - $270K/yr

The Director of Knowledge Management will build, lead, and scale the Firm's Knowledge Management function. As a foundational component of the Innovation Department, Knowledge Management will serve as ...

CACI

Knowledge Management Lead

Oklahoma City, OK

$73K - $155K/yr

CACI has an excellent opportunity for an experienced, self-directed Knowledge Management Lead. This position is in support of a Department of Defense (DoD) organization. As the Knowledge Management ...

K2 Group, Inc.

Knowledge Manager

Terrell Hills, TX · On-site

Minimum 8 years of direct experience in information systems management, data analytics, knowledge management, or military assessment/inspection roles. * Expert proficiency with enterprise SharePoint ...

RSC2, Inc

Quality & Knowledge Management Coordinator

$42K - $56K/yr

Working under a Program Manager or Director-level staff member, this role helps ensure organizational knowledge, records, training resources, and operational processes are effectively maintained ...

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Director Knowledge Management information

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$24K

$126.7K

$205K

How much do director knowledge management jobs pay per year?

As of Sep 11, 2026, the average yearly pay for director knowledge management in the United States is $126,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $179,500.00 per year, depending on experience, location, and employer.

What does a director of knowledge management do?

A Director of Knowledge Management is responsible for developing and leading strategies to capture, organize, share, and leverage knowledge within an organization. This role focuses on implementing systems and processes that enable employees to access critical information, collaborate effectively, and drive innovation. They often oversee knowledge repositories, promote best practices, and align knowledge initiatives with business objectives. Additionally, they may manage teams, provide training, and ensure the organization remains competitive by making the most of its collective expertise.

What are the key skills and qualifications needed to thrive as a director of knowledge management?

To thrive as a Director of Knowledge Management, you need expertise in information management, organizational strategy, and a background in business, library science, or a related field, often with an advanced degree. Proficiency with knowledge management systems (e.g., SharePoint, Confluence), taxonomy tools, and relevant certifications like CKM (Certified Knowledge Manager) is highly valued. Strong leadership, change management, and excellent communication skills help foster a culture of knowledge sharing and collaboration. These skills are essential to effectively capture, organize, and leverage organizational knowledge to drive innovation and efficiency.

What are some common challenges faced by a director of knowledge management, and how are they typically addressed?

A Director of Knowledge Management often faces challenges such as fostering a culture of knowledge sharing, ensuring information is kept up-to-date, and integrating knowledge management systems across diverse teams. Overcoming these obstacles usually involves strong change management skills, effective communication, and collaboration with IT and departmental leaders. Implementing training programs, setting clear knowledge-sharing expectations, and regularly assessing system usage help drive adoption and keep knowledge repositories relevant. Additionally, aligning knowledge management initiatives with organizational goals ensures lasting engagement and measurable impact.

What is the difference between Director Knowledge Management vs Knowledge Manager?

AspectDirector Knowledge ManagementKnowledge Manager
ResponsibilitiesOversees knowledge strategies, manages teams, aligns knowledge initiatives with organizational goalsImplements knowledge processes, manages content, supports knowledge sharing activities
Required CredentialsBachelor's or Master's in Information Management, Business, or related field; leadership experienceBachelor's degree; experience in knowledge management or information systems
Work EnvironmentSenior leadership, cross-departmental collaboration, strategic planningOperational, team-based, focused on content and process management

The main difference is that the Director Knowledge Management holds a strategic, leadership role overseeing knowledge initiatives, while the Knowledge Manager focuses on implementing and managing knowledge processes at a more operational level.

What cities are hiring for Director Knowledge Management jobs?

Cities with the most Director Knowledge Management job openings:

What are the most commonly searched types of Knowledge Management jobs?

The most popular types of Knowledge Management jobs are:

What states have the most Director Knowledge Management jobs?

States with the most job openings for Director Knowledge Management jobs include:

What are popular job titles related to Director Knowledge Management jobs?

For Director Knowledge Management jobs, the most frequently searched job titles are:

Infographic showing various Director Knowledge Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $126,723 per year, or $60.9 per hour.

Senior Director - Knowledge Management

Detroit, MI • On-site

Detroit Public Schools Community District
Education • 5 - 10K employees
Learn more about Detroit Public Schools Community Districtexternal

$99K - $134K/yr

Full-time

Re-posted 7 days ago

Detroit Public Schools rating

6.0

Company rating: 6.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Job Description
Job Title
Position Title: Senior Director - Knowledge Management
Location: Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202
Salary: $99,486 - $134,599
Reports to: Assistant Superintendent of Strategy, Data, and Accountability
Bargaining Unit: N/A
Benefits Eligible: Yes
Telecommuting Eligibility: Eligible for telecommuting up to 20% (one day per week)
Position Summary:
The Senior Director of Knowledge Management leads the District's knowledge management strategy and the platforms that carry it. As a member of the Office of Strategy, Data, and Accountability, the Senior Director works with the Assistant Superintendent to ensure staff, students, and families can find the information they need to do their work, make decisions, and understand where the District is headed.
The role owns The Hub, the District's SharePoint Online intranet serving more than 6,000 employees, along with the Student Hub. It also leads the build of a Parent Hub that gives families access to their child's data alongside news and information from their school and the District. That work requires product management discipline: a clear vision for how content, data, and technology come together, a roadmap that sequences the work, and sustained partnership with the Data Services and Technology teams to deliver it.
Success looks like a District where anyone can reach the information they need to do their work, support staff, students, and families, or make a decision. Achieving that depends on systems, standards, and visibility that let Cabinet leaders, departments, and individual staff own and maintain their own spaces, built by a leader who grows that capacity across the organization rather than producing the content personally. The Senior Director manages a team of content developers, SharePoint administrators, and SharePoint and Power Platform developers, and is accountable for governance across product, content, and technology.
We are looking for talented people who are passionate about transforming the District and making a significant difference in the lives of public school students, parents, principals, teachers, and central office employees.
Minimum Qualifications:
  • Must possess and provide evidence of a Bachelor's degree (or higher) from an accredited institution. Degree in information management systems, computer science, business management, public administration, or a closely related field, preferred. Master's degree preferred.
  • Experience deploying a modern web application, such as a single-page app on Azure Static Web Apps, and integrating it with organizational data sources (preferred)
  • Experience with row-level security or an equivalent approach to role-based data access (preferred)
  • At least five (5) years of experience leading enterprise knowledge management, intranet, or digital product initiatives, with responsibility for the roadmap and the outcome rather than delivery alone.
  • At least three (3) years of experience leading teams and building positive team culture, including delegating ownership of significant work to staff and holding them accountable for it.
  • Extensive experience with Microsoft 365 for enterprise collaboration, including SharePoint Online communication sites, hub sites, and site governance, along with Power Platform tools such as Power Automate.
  • Experience with information architecture, content taxonomy, and user experience/graphic design, including restructuring content from an organization-based structure to a topic-based one.
  • Excellent oral, written, interpersonal, and presentation skills.
  • Experience building governance structures that endure in a large, hierarchical organization; publishing standards, content calendars, role-based ownership, and reporting that shows leaders what their teams have and have not published.
  • Experience partnering with data and technology teams to deliver role-based access to data, so each user sees only the records they are permitted to see.
  • Knowledge and understanding of accessibility and disabilities, and the ability to design and develop against WCAG 2.1 Level AA.

Essential Functions:
Team Leadership & Organizational Development
  • Lead, develop, and manage the Knowledge Management team, set annual goals aligned to divisional strategic priorities, and manage the team budget against them.
  • Manage performance for direct and indirect reports through coaching, feedback, and professional development, and cultivate a culture where staff hold genuine ownership of their areas, exercise independent judgment, and share responsibility for outcomes.

Product & Platform Strategy
  • Own the product roadmap for The Hub and the Student Hub, deciding what the team builds and in what order, and delivering role-based views that show teachers data on their own students and students their own within the District's data security rules.
  • Serve as product owner for the Parent Hub, defining requirements and sequencing delivery with Data Services and Technology so families can reach their child's data alongside school and District news.
  • Build and facilitate a network of department and school content owners, in partnership with Technology Training and Development and Marketing and Communications, so each team can manage its own space effectively.

Knowledge Management & Collaboration
  • Develop and implement the District's internal knowledge management strategy: what gets captured, who owns it, where it lives, how long it stays current, and how staff find it.
  • Lead a governance and infrastructure overhaul that reorganizes Hub content around topics and themes rather than department and team names, so staff can find information by what it is about instead of by which office produced it, while keeping ownership of each space clear through the transition.
  • Establish the structures that make ownership visible and durable; publishing standards, content calendars, review cycles, and reporting that shows Cabinet leaders what their divisions have published, what has gone stale, and what is missing. Establish knowledge sharing as standard practice across the District through training sequences, published case studies, cross-team learning sessions, and communities of practice, so staff know what is worth documenting, where it belongs, and how to find what colleagues have published. Own publication of the District's annual calendar of deadlines and central office asks, loaded by Cabinet members and their designees for their own teams, holding the standard that each ask reaches schools with adequate notice and with its Hub article published first.

Analysis, Planning & Partnership
Set annual objectives and key results for how well staff, students, and families find and use District information, and report on usage across the Hubs against them
  • Plan and coordinate work with school and central office colleagues to deliver on time and at the expected level of quality, and evaluate knowledge management practice outside the District for approaches worth adopting
  • Perform other duties as assigned by the Assistant Superintendent of Strategy, Data, and Accountability

Security Clearance:
Internal Applicants
If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.
External Applicants
In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.
Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.
DPSCD does not discriminate on the basis of race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.

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