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Director Implementation Jobs in Kentucky (NOW HIRING)

Harris

(Remote) Implementation Consultant

Canada, KY · Remote

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Team Lead and Director of Professional Services Interrelationships: Develop constructive and ...

Harris

(Remote) Implementation Consultant

Canada, KY · Remote

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Team Lead and Director of Professional Services Interrelationships: Develop constructive and ...

GBE Alliance

BCBA Clinical Director

Hopkinsville, KY · On-site

$80K - $109K/yr

Implement and monitor clinic-wide reinforcement systems to support staff engagement, consistency ... Serve as the direct supervisor for BCBAs and applicable clinical staff within the clinic.

GBE Alliance

BCBA Clinical Director

Hopkinsville, KY · On-site

$80K - $109K/yr

Implement and monitor clinic-wide reinforcement systems to support staff engagement, consistency ... Serve as the direct supervisor for BCBAs and applicable clinical staff within the clinic.

GBE Alliance

BCBA Clinical Director

Hopkinsville, KY · On-site

$80K - $109K/yr

Implement and monitor clinic-wide reinforcement systems to support staff engagement, consistency ... Serve as the direct supervisor for BCBAs and applicable clinical staff within the clinic.

White House Clinics

Dental Director

Richmond, KY

In conjunction with the Dental Service Line Manager and the COO, the Dental Director will implement and evaluate effectiveness of quality improvement activities. * Develops, implements, and evaluates ...

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Director Implementation information

See Kentucky salary details

$33.9K

$89.9K

$145.9K

How much do director implementation jobs pay per year?

As of Jul 25, 2026, the average yearly pay for director implementation in Kentucky is $89,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $105,100.00 per year, depending on experience, location, and employer.

What are some typical challenges a Director Implementation might face, and how are they addressed?

A Director Implementation often encounters challenges such as coordinating cross-functional teams, managing competing priorities, and ensuring projects stay on schedule and within budget. Addressing these challenges involves proactive risk management, clear communication channels, and the ability to adapt quickly to unforeseen obstacles. The role typically collaborates closely with clients, internal technical teams, and senior leadership to align expectations and deliver solutions efficiently. Successful Directors of Implementation use their experience and leadership to keep teams motivated and projects on track, ensuring high-quality results for both the company and its clients.

What are the key skills and qualifications needed to thrive in the Director Implementation position, and why are they important?

To thrive as a Director Implementation, you need strong project management skills, in-depth knowledge of implementation methodologies, and a degree in business, information technology, or a related field. Experience with project management software such as Jira or Asana, as well as certifications like PMP or Six Sigma, is highly valued. Outstanding leadership, problem-solving abilities, and excellent communication are critical soft skills for guiding teams and engaging stakeholders. These competencies are essential to ensure seamless delivery of complex projects, foster team alignment, and achieve client satisfaction.

What does a Director of Implementation do?

A Director of Implementation oversees the deployment of products, services, or systems, ensuring they are successfully integrated into client operations. They manage project timelines, coordinate cross-functional teams, and develop strategies to enhance efficiency and customer satisfaction. This role requires strong leadership, problem-solving, and communication skills to align internal teams with client expectations. They also monitor performance metrics and optimize processes for continuous improvement.

What are the most commonly searched types of Implementation jobs in Kentucky? The most popular types of Implementation jobs in Kentucky are:
What job categories do people searching Director Implementation jobs in Kentucky look for? The top searched job categories for Director Implementation jobs in Kentucky are:
What cities in Kentucky are hiring for Director Implementation jobs? Cities in Kentucky with the most Director Implementation job openings:
Director Implementation jobs near you
Infographic showing various Director Implementation job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $89,908 per year, or $43.2 per hour.
Sr. Director, Implementation - Retirement Services

Sr. Director, Implementation - Retirement Services

ADP

Louisville, KY • On-site

Full-time

PTO

Posted 4 days ago

Job description

ADP is hiring a Senior Director, Implementation (Retirement Services) within our Small Business Services organization.
  • Are you an experienced Leader that can analyze data, communicate effectively with all levels of the organization, and respond quickly to changing business needs?
  • Do you have a passion for driving business processes and supporting continuous improvement efforts to address emerging market demands?
  • Can you develop new and innovative ways to increase revenue and long-term retention opportunities?

Ready to #MakeYourMark? Apply now!
In this role as Sr. Director, you will primarily be responsible for ensuring the effective leadership and management of the Implementation processes and functions for new and existing clients within the Retirement Services (RS) Small Market Implementation team. You will lead over ~60 team members in total including 5 direct reports, providing strong leadership and executive presence to meet the needs within the Retirement Services Implementation Organization. This team is dedicated and supports the elite Implementation Project Managers (IPM) and referring partners. This is a client facing position.
WHAT YOU'LL DO EVERYDAY: Responsibilities
Reporting to the VP of Implementation, you will set team goals and provide guidance to the Implementation Management Team to successfully achieve these goals. You will be responsible for supporting the Implementation Project Manager's within the RS Implementation organization working with the Sales, Operations and Service teams to ensure that Starts, No Starts and NPS goals are met. You will create strong partnerships with New Business Setup and Service organizations as stakeholders in our work on behalf of shared clients.
You'll drive compliance to process and support process optimization in collaboration with the field along with continually measuring and communicating team performance against established goals providing guidance and course corrections, if necessary, with the goal of driving continuous improvement in delivering services to the client.
Client Relations
  • Impact on Client Onboarding Experience and First Year Retention.
  • Partner with Senior Leadership to continually assess, manage and improve the process of transitioning clients to service in a manner that creates client promoters and drives the increase of first-year client retention.
  • Proactively manage risk by ensuring leaders are engaged in their assigned backlog, working directly with clients, associates, sales, and service partners, as appropriate, to drive successful client on-boarding and first year retention.
  • Improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes.

Channel Management
  • Responsible for leading the overall strategic direction, collaboration, and communication between the Implementation organization and key channel partners.
  • Proactively engage with clients, associates, and internal partner organizations to gather, review, distribute and act upon critical information and feedback to improve the overall client and associate experience.
  • Maintains a strategic understanding of key business partner organizations, processes, and related critical priorities all in an effort that the total client experience is considered in all decision making.
  • Working with the senior leadership team of various teams to improve client satisfaction.

Strategic Initiatives
  • Identify and execute continuous improvement opportunities targeted at improving the client experience, increasing productivity, and accelerating revenue.
  • Lead across functions with Finance, Service, Implementation, Imp Ops and Sales to identify opportunities and implement change throughout the organization.
  • Connect leaders to the priorities to successfully lead and implement change.
  • Monitor all program-managed initiatives to ensure processes are followed and goals are achieved, including the completion of milestones on time and within budget.

TO SUCCEED IN THIS ROLE:
  • This position sits in either our Louisville, KY or Florham Park, NJ locations. We operate on a hybrid working arrangement of 3 days in the office and 2 days at home. This is not a remote position.
  • 12+ years' experience in leadership and management plus at least 5 years of management experience including planning, budgeting, and associate development
  • Exhibits Leadership Excellence, including identifying successful behaviors, ensuring the right talent in the right roles and a strong eye for talent acquisition building successful teams and leaders
  • Proven ability and experience to develop and execute strategic business strategies
  • Recognized as an individual with outstanding leadership skills, passion, professionalism, communication, and strategic business thinking
  • A relationship builder who partners collaboratively internally and externally across the enterprise to ensure we are providing the best client experience and are achieving our business objectives
  • Ability to anticipate and adapt to changing conditions and opportunities
  • Highly analytical with the ability to tell the story based on the data and analytics
  • Ability to coach and mentor others
  • Ability to analyze data, draw conclusions, and create strategies based on the conclusions
  • Ability to communicate effectively with all levels of the organization including speaking, listening, writing, and presenting
  • Ability to collaborate effectively across business functions
  • Ability to prioritize issues and work under the pressure of time constraints
  • Ability to direct the design and implementation of processes and procedures

A college degree is preferred but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

BONUS POINTS FOR THESE: Preferred Qualifications
  • MBA or other advanced degree
  • Knowledge of HCM (Human Capital Management) preferred, but not required
  • Experience with external partnerships such as Broker, CPA, and Advisor channels
  • Experience dealing with a large client volume

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Balance work and life. Resources and flexibility to integrate your work and your life more easily.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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