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Medical Assistant Program Director Jobs in Kentucky

Dungarvin

Program Director

Lexington, KY · On-site

$52K/yr

Medical, Vision and Dental Insurance for FT employees * Supplemental Insurance * Flex Spending and ... As the Program Director you will have oversight and be responsible for coordinating and managing ...

Dungarvin

Program Director

Lexington, KY

Medical, Vision and Dental Insurance for FT employees * Supplemental Insurance * Flex Spending and ... As the Program Director you will have oversight and be responsible for coordinating and managing ...

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Medical Assistant Program Director information

What are Medical Assistant Program Directors?

Medical Assistant Program Directors are professionals responsible for overseeing and managing medical assistant training programs, typically within colleges, universities, or vocational schools. They develop curriculum, ensure programs meet accreditation standards, hire and supervise instructors, and monitor student progress. Their role ensures that students receive quality education and training to become competent medical assistants. Program Directors also stay current with industry trends and regulations to keep their programs relevant and effective.

What are the key skills and qualifications needed to thrive as a Medical Assistant Program Director, and why are they important?

To thrive as a Medical Assistant Program Director, you need in-depth knowledge of medical assisting, curriculum development, educational leadership, and typically a healthcare degree with teaching or administrative experience. Familiarity with accreditation standards, learning management systems (LMS), and certification requirements such as CMA (AAMA) or RMA is often required. Exceptional organizational, communication, and mentorship skills set top candidates apart by fostering student and faculty success. These competencies ensure program quality, regulatory compliance, and the effective preparation of future medical assistants.

What are some common challenges faced by Medical Assistant Program Directors when managing both administrative responsibilities and faculty coordination?

Medical Assistant Program Directors often balance a variety of tasks, including curriculum development, accreditation compliance, and staff supervision. A frequent challenge is ensuring effective communication and collaboration among faculty members while also addressing student needs and maintaining program standards. Time management and adaptability are essential, as directors must handle administrative duties, respond to regulatory changes, and foster a positive learning environment. Building strong relationships with both faculty and clinical partners is key to successfully navigating these responsibilities.
What are popular job titles related to Medical Assistant Program Director jobs in Kentucky? For Medical Assistant Program Director jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Medical Assistant Program Director jobs in Kentucky look for? The top searched job categories for Medical Assistant Program Director jobs in Kentucky are:
What cities in Kentucky are hiring for Medical Assistant Program Director jobs? Cities in Kentucky with the most Medical Assistant Program Director job openings:
Medical Assistant Program Director jobs near you
Infographic showing various Medical Assistant Program Director job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Program Assistant Director

Program Assistant Director

CENTER FOR WOMEN AND FAMILIES INC

Louisville, KY • On-site

Full-time

PTO

Posted 17 days ago

Job description

The Program Assistant Director, Emergency Services, supports the overall management of all Emergency Shelter and Crisis Response programs (24-hour Hotline/Call Center and Hospital Advocacy), with a primary focus on the day - to-day operations of Crisis Response and Emergency Shelter(which includes compliance, Staff training, and professional development).
This role ensures that:
  • Policies and protocols are followed
  • Staff are well-trained and supported
  • Services are rendered in a trauma-informed manner and Client-centered
  • Compliance with all regulatory and funding requirements.

The Program Assistant Director is responsible for program compliance, documentation, audit preparation, monitoring grant and regulatory requirements, and leading Staff training and development initiatives.
This position collaborates with Program Leadership and Human Resources to ensure Emergency Services Staff are equipped with the necessary skills, knowledge, and support to deliver high-quality, trauma-informed care.
Essential Duties and Responsibilities
Program Leadership (Shelter and Crisis Response)
  • Coordinate and oversee day-to-day program operations as assigned by program leadership. Ensure program activities adhere to policies, protocols, and compliance standards.
  • Support Staff in following trauma-informed practices and delivering safe, structured, and Client-centered services.
  • Monitor call flow, response times, documentation, shelter utilization, and operations to optimize resource allocation and service delivery.
  • Maintain and implement protocols for call handling, escalation, hospital response, shelter intake, and safety.
  • Ensure coordination across all Emergency Services to support a consistent survivor experience.
  • Responsible for ensuring that all Emergency Services departments are properly staffed to ensure the ability to meet service standards for Clients.
  • Responsible for creating Employee schedules in alignment with the business financial targets.
  • Approve Employees schedule change requests (PTO, Report and Exit Time and the like).
  • Use data to identify trends, gaps, and service improvements.
  • Ensure accurate data collection and reporting to support funding proposals, financial reporting, and program performance tracking.
  • Ensure the availability of direct crisis response support as needed (hotline, hospital, shelter) and intervene in complex or high-risk situations.
  • Responsible for the training, and scheduling of Emergency Services Supervisor on Call (SOC).

Education & Experience Required
  • Bachelor's degree required
  • Additional training or coursework in social services, human services, or a related field preferred.
  • Must maintain at least 16 hours of continuing education annually, including 6 hours specific to sexual assault.
  • 3 to 5 years of experience in program supervision, case management, crisis intervention, or a related field.
  • Experience in trauma-informed advocacy and service delivery preferred.
  • On-the-job training required (approximately 3 to 6 months).

Knowledge, Skills & Abilities
  • Exceptional leadership, team-building, and day-to-day operations skills.
  • Proficiency in Office 365, call center platforms, database systems, and web-based documentation systems.
  • Excellent written and verbal communication abilities.
  • Advanced critical thinking, problem-solving, and executive decision-making capabilities.
  • Conflict mediation and crisis de-escalation skills.
  • Ability to manage time and prioritize independently and collaboratively.

Other Requirements
  • Must have a valid driver's license and maintain a driving record that meets CWF automobile insurance requirements, if operating a company vehicle.
  • Must have a successful background check.
  • Moderate physical activity may be required.
  • Must be able to lift 25 lbs and up to 70 lbs with assistance.
  • Regular travel across the Southern Indiana and other counties in the Kentucky service area is required.
  • Ability to work in high-stress environments, requiring emotional resilience and adherence to self-care practices.

Apply