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Director Hotel Operations Jobs in Indiana (NOW HIRING)

HHM Hotels

Assistant General Manager

South Bend, IN · On-site

$50K - $60K/yr

Assistant General Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General Manager - Area General Manager -Regional Director of Operations ...

New

Ascent Hospitality

Chief Engineer

Hammond, IN · On-site

... Director of Engineering. Assist in developing an effective emergency plan for hotel. Assist in conducting drills with staff. Assist in training staff on the operation of emergency systems and ...

Courtyard Kokomo

Assistant General Manager

Kokomo, IN

General Manager The Assistant General Manager (AGM) is responsible for maximizing hotel operations ... Direct and coordinate activities across the front desk, housekeeping, reservations, guest service ...

Courtyard Kokomo

Assistant General Manager

Kokomo, IN · On-site

General Manager The Assistant General Manager (AGM) is responsible for maximizing hotel operations ... Direct and coordinate activities across the front desk, housekeeping, reservations, guest service ...

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All JobsHotel Operations JobsDirector Hotel Operations JobsDirector Hotel Operations Jobs in Indiana

Director Hotel Operations information

What does a director of hotel operations do in a hotel?

A director of hotel operations oversees the daily functioning of a hotel, including managing staff, ensuring guest satisfaction, and maintaining operational efficiency. They develop policies, coordinate departments such as front desk, housekeeping, and food service, and often analyze financial performance to meet business goals.

What is the difference between Director Hotel Operations vs Hotel General Manager?

AspectDirector Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and staff
ResponsibilitiesDevelops policies, oversees budgets, and ensures overall performanceEnsures guest satisfaction, handles staff issues, and manages daily activities
CredentialsTypically requires hospitality management experience, possibly advanced certificationsExperience in hotel management, often with similar certifications
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel, directly overseeing daily operations

The main difference between a Director Hotel Operations and a Hotel General Manager is their scope of responsibility. The Director focuses on strategic oversight across multiple departments or properties, while the General Manager handles daily hotel operations and guest satisfaction. Both roles require hospitality experience and management skills, but their focus and daily tasks differ significantly.

What are the most commonly searched types of Hotel Operations jobs in Indiana? The most popular types of Hotel Operations jobs in Indiana are:
What cities in Indiana are hiring for Director Hotel Operations jobs? Cities in Indiana with the most Director Hotel Operations job openings:
Director Hotel Operations jobs near you
Infographic showing various Director Hotel Operations job openings in Indiana as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Assistant General Manager

HHM Hotels

South Bend, IN • On-site

$50K - $60K/yr

Full-time

Posted 3 days ago

New

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 108 rated hotels

Job description

Overview

Opportunity: Assistant General Manager

Supervise and manage hotel departments and oversee hotel operations as directed.

Your Growth Path

General Manager – Area General Manager –Regional Director of Operations

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
  • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
  • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
  • Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax.
  • Coordinate with the corporate accounting department to oversee payroll functions.
  • Oversee and ensure internal audit standards are met.
  • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Monitor and maintain the front office systems and equipment to ensure optimum performance.
  • Serve on the hotel’s safety committee.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate or Bachelor’s degree preferred.
  • Intermediate knowledge of overall hotel operations.

HHM Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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