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Director Front Office Jobs in Decatur, GA (NOW HIRING)

Thomas Eye Group

Front Office Associate

Atlanta, GA · On-site

$15.50 - $18.50/hr

Front Office Associate CITY SPRINGS - Sandy Springs, GA 30328 Overview Level Entry Position Type ... Answer phone calls, direct inquiries, and provide information as needed. * Ensure patient forms are ...

Thomas Eye Group

Front Office Associate

Lithonia, GA · On-site

$14.50 - $17.50/hr

Front Office Associate HILLANDALE - Lithonia, GA 30058 Overview Position Type Full Time Job Shift ... Answer phone calls, direct inquiries, and provide information as needed. * Ensure patient forms are ...

Crisp Recruit

Front Office Administrator

Atlanta, GA · On-site

... or web chat) or via direct messaging on any social media platform. To Apply: Submit your ... Front Office Management: Oversee front desk operations, greeting clients and visitors with ...

HYATT Hotels

Front Office Supervisor

Atlanta, GA · On-site

... interviewing Front Office Supervisors lead the agents who are responsible for the guest ... This highly visible role gives opportunity for casual conversation and has a direct impact on ...

Crisp Recruit

Front Office Administrator

Atlanta, GA · On-site

... or web chat) or via direct messaging on any social media platform. To Apply: Submit your ... Front Office Management: Oversee front desk operations, greeting clients and visitors with ...

HYATT Hotels

Front Office Host | Full Time

Atlanta, GA · On-site

$15.75 - $19.25/hr

Summary: Front Office associates are responsible for the guest registration process and ... This highly visible role gives opportunity for casual conversation and has a direct impact on ...

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Showing results 21-40

All JobsFront Office JobsDirector Front Office JobsDirector Front Office Jobs in Decatur, GA

Director Front Office information

See Decatur, GA salary details

$37.6K

$79K

$128.9K

How much do director front office jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director front office in Decatur, GA is $78,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $87,900.00 per year, depending on experience, location, and employer.

What does a director front office do?

A Director of Front Office oversees the daily operations of the front office department in a hotel or hospitality setting. This role involves managing front desk staff, ensuring excellent guest service, coordinating with other departments, and handling guest complaints or special requests. The Director is also responsible for budgeting, scheduling, and implementing policies to improve efficiency and guest satisfaction. They play a key role in training staff and maintaining high standards of professionalism and hospitality.

What are the key skills and qualifications needed to thrive as a director front office?

To thrive as a Director Front Office, you need strong leadership, hospitality management experience, and a relevant degree or equivalent work background. Familiarity with property management systems (PMS), reservation platforms, and guest service software is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to motivate teams are standout soft skills in this role. These competencies are essential for ensuring seamless guest experiences, operational efficiency, and effective team coordination in a dynamic hospitality environment.

What are some common challenges faced by a director front office, and how can they be addressed?

A Director Front Office often encounters challenges such as maintaining high guest satisfaction during peak periods, managing a diverse team, and ensuring seamless coordination with other departments like housekeeping and maintenance. Effective communication, proactive staff training, and embracing technology for reservations and guest management can help address these challenges. Building strong relationships with team members and fostering a collaborative environment also play a key role in overcoming daily operational hurdles.

What is the difference between Director Front Office vs Front Office Manager?

AspectDirector Front OfficeFront Office Manager
ResponsibilitiesOversees entire front office operations, sets strategic goals, manages multiple departmentsManages daily front desk operations, supervises staff, ensures guest satisfaction
CredentialsTypically requires extensive hospitality experience, leadership skills, possibly a degree in hospitality managementExperience in front desk or guest services, hospitality certifications often preferred
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer service-focused, hands-on management

The main difference between a Director Front Office and a Front Office Manager lies in scope and responsibilities. The Director Front Office holds a strategic, leadership role overseeing multiple departments and setting long-term goals, while the Front Office Manager focuses on daily operations and guest interactions. Both roles require hospitality experience, but the Director position typically demands more extensive leadership credentials and strategic planning skills.

What are the most commonly searched types of Front Office jobs in Decatur, GA? The most popular types of Front Office jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Front Office jobs? Cities near Decatur, GA with the most Director Front Office job openings:
Director Front Office jobs near you

Front Office Manager

Home2 Suites by Hilton Atlanta Perimeter

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Home 2 Suites by Hilton Atlanta Perimeter Center is seeking a dynamic Front Office Manager. Compensation is based on experience. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of a Front Office Manager is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Office Manager position is a PM position, 3pm to 11pm on the front desk to ensure delivery of exceptional guest service.
Essential Job Functions
• Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation
• Prepares work schedules in accordance with forecasted occupancy
• Supervises day to day activities of front desk, bell, and van drivers' staff
• Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
• Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork
• Coordinates staffing and payroll to conform with productivity and budgetary standards
• Prepares payroll and schedules are required; monitors actual vs. budget payroll activities
• Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis
• Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc
• Participates in daily Yield Management Meetings
• Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area
• Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter
• Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget)
• Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required
• Complies with Company Standards of Service as outlined for AURO Hotels.
• Projects a favorable image of AURO Hotels to the public at all times.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with
established company policies and procedures to achieve the overall objectives of this position.
• Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
• Completes Departmental, AURO Hotels and Brand standards training as assigned.
• Maintains a clean and neat appearance at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
• Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Experience/Education
College degree in Hotel Administration; 2-3 years hotel management/supervisory experience or equivalent combination of education and experience.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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