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Director End User Computing Jobs in Oregon (NOW HIRING)

Cayuse Holdings

End User Support Tier 1.5

Pendleton, OR · On-site

$16 - $20/hr

... direct support to employees, clients, and business guests. This includes receiving, prioritizing, documenting and actively resolving end user help requests through a ticketing system. Basic hardware ...

Cayuse Holdings

End User Support Tier 1.5

Pendleton, OR

$16 - $20/hr

... direct support to employees, clients, and business guests. This includes receiving, prioritizing, documenting and actively resolving end user help requests through a ticketing system. Basic hardware ...

Cayuse Holdings

End User Support Tier 1.5

Pendleton, OR

$16 - $20/hr

... direct support to employees, clients, and business guests. This includes receiving, prioritizing, documenting and actively resolving end user help requests through a ticketing system. Basic hardware ...

Sharp Brains

Desktop Support Specialist

Springfield, OR · On-site

$4.0K/mo

USD $4,000 per month We are looking for an experienced Onsite IT Support Engineer to provide end-user computing (EUC) and desktop support services. The ideal candidate will have strong technical ...

Sharp Brains

Desktop Support Specialist

Florence, OR · On-site

$4.0K/mo

USD $4,000 per month We are looking for an experienced Onsite IT Support Engineer to provide end-user computing (EUC) and desktop support services. The ideal candidate will have strong technical ...

Omnissa

Product Specialist

OR · On-site +1

Familiarity with other solutions in the end-user computing space is a plus. Familiarity with Windows operating system and lifecycle management tools is a plus. Exposure to different infrastructure ...

Precinmac

Director of Information Technology

Albany, OR · On-site

$185K - $215K/yr

Director of Information Technology - this role will be responsible for both our Tualatin, OR and ... end-user computing, and communications -- with clear documentation of system architecture ...

Precinmac

Director of Information Technology

Tualatin, OR · On-site

$185K - $215K/yr

Director of Information Technology - this role will be responsible for both our Tualatin, OR and ... end-user computing, and communications -- with clear documentation of system architecture ...

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Portland, OR Pay: $20.00-$25.00; commensurate with experience Hours: 8 am - 5 pm local time The Desktop Support Engineer (L1) provides first-level technical support for end-user computing ...

Zones

Desktop Support Engineer

Portland, OR

$20 - $25/hr

Portland, OR Pay: $20.00-$25.00; commensurate with experience Hours: 8 am - 5 pm local time The Desktop Support Engineer (L1) provides first-level technical support for end-user computing ...

Zones LLC.

Desktop Support Engineer

Portland, OR

$20 - $25/wk

Portland, OR Pay: $20.00-$25.00; commensurate with experience Hours: 8 am - 5 pm local time The Desktop Support Engineer (L1) provides first-level technical support for end-user computing ...

GuideIT

Desktop Support Analyst

Portland, OR · On-site

$24.75 - $33.25/hr

Provide in-person, end-user computing support for users at directed offices and remote sites. * Provide outstanding customer support to End Users on all information systems used. * Perform request ...

GuideIT

Desktop Support Analyst

Portland, OR · On-site

$24.75 - $33.25/hr

Provide in-person, end-user computing support for users at directed offices and remote sites. * Provide outstanding customer support to End Users on all information systems used. * Perform request ...

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All JobsEnd User Computing JobsDirector End User Computing JobsDirector End User Computing Jobs in Oregon

Director End User Computing information

Is end user computing a good career?

End User Computing (EUC) is a viable career path involving managing and supporting end-user devices, applications, and services. It requires skills in troubleshooting, device management, and familiarity with tools like Microsoft Endpoint Manager or SCCM. The role offers opportunities for growth in IT support, system administration, and technology management.

What jobs can I get with a HND in computing?

A HND in computing can qualify you for roles such as End User Computing Technician, IT Support Specialist, or Network Support Technician. These positions typically involve troubleshooting hardware and software issues, maintaining user devices, and supporting IT infrastructure, often requiring familiarity with operating systems and basic networking skills.

How does a Director of End User Computing typically collaborate with other IT and business departments?

A Director of End User Computing works closely with IT infrastructure, security, and application teams to ensure seamless delivery and support of desktop, mobile, and virtual environments. This role frequently partners with business unit leaders to understand user needs, drive digital workplace strategies, and implement technology solutions that boost productivity. Regular cross-functional meetings and project planning sessions are common, as the director must balance technical requirements with business objectives and user experience. Effective communication and stakeholder management are vital for success in this highly collaborative environment.

What are the key skills and qualifications needed to thrive as a Director of End User Computing, and why are they important?

To thrive as a Director of End User Computing, you need expertise in IT infrastructure, device management, and user support, typically supported by a degree in computer science or a related field and significant leadership experience. Familiarity with enterprise mobility management (EMM) platforms, virtualization technologies (such as VDI), and certifications like ITIL or Microsoft Certified: Modern Desktop Administrator are often required. Strong strategic thinking, communication, and stakeholder management skills help drive user satisfaction and effective technology adoption. These competencies ensure secure, efficient, and user-friendly computing environments that align with organizational goals.

What is the difference between Director End User Computing vs Network Administrator?

AspectDirector End User ComputingNetwork Administrator
CredentialsIT management certifications, leadership experienceNetwork certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentStrategic planning, team leadership, vendor managementNetwork setup, troubleshooting, maintenance
Employer & Industry UsageLarge enterprises, IT departments, technology firmsOrganizations with complex network infrastructure
Search & Comparison IntentUnderstanding leadership roles in ITTechnical network management skills

The Director End User Computing focuses on managing end-user technology strategies and teams, while the Network Administrator handles the day-to-day network operations. Both roles are essential in IT but differ in scope, responsibilities, and required certifications.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and IT Director, with salaries reaching into the high six or seven figures for experienced professionals in large organizations. Specialized roles like Solutions Architect, Cloud Engineer, and Data Scientist can also command top salaries, especially with advanced certifications and expertise in emerging technologies.

Is it director a good career?

A Director of End User Computing is a senior leadership role responsible for managing user technology environments, including hardware, software, and support services. It offers opportunities for strategic influence, leadership, and technical expertise, often requiring experience in IT management, certifications, and strong communication skills. The role can be rewarding for those seeking advancement in IT leadership and organizational impact.

What does a Director of End User Computing do?

A Director of End User Computing oversees the strategy, management, and support of all end-user technology within an organization, such as desktops, laptops, mobile devices, and related software. They lead teams responsible for delivering a seamless and secure user experience, ensure the effective deployment of new technologies, and align IT services with business needs. Their role often includes setting policies for device management, supporting digital transformation initiatives, and making decisions about hardware and software procurement.
What are popular job titles related to Director End User Computing jobs in Oregon? For Director End User Computing jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Director End User Computing jobs in Oregon look for? The top searched job categories for Director End User Computing jobs in Oregon are:
What cities in Oregon are hiring for Director End User Computing jobs? Cities in Oregon with the most Director End User Computing job openings:
Director End User Computing jobs near you
Infographic showing various Director End User Computing job openings in Oregon as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Hybrid job distribution.
End User Support Tier 1.5

End User Support Tier 1.5

Cayuse Holdings

Pendleton, OR • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Overview
JOB TITLE:
End User Support Tier 1.5
CAYUSE COMPANY:
Cayuse Shared Services
LOCATION
Pendleton, OR
SALARY:
$16.00 - $20.00
EMPLOYEE TYPE:
Full-Time Hourly Non-Exempt
TRAVEL
No
RELOCATION
No
The Work
The End User Support position is the first line of support in the IT department and provides direct support to employees, clients, and business guests. This includes receiving, prioritizing, documenting and actively resolving end user help requests through a ticketing system. Basic hardware and software troubleshooting skills are required.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables
Responsibilities
  • Responsible for all desktops, laptops and computer peripherals
    • Perform periodic preventative maintenance on computer systems
    • Assist all end-users with Tier 1 and 1.5 systems performance issues
    • Assist all end-users with Tier 1 and 1.5 troubleshooting of all systems and peripherals
    • Perform Tier 1 and 1.5 Windows administration such as password resets and file/directory administration
    • Ensure that all end-user systems are updated with approved OS and software versions/patches
  • Report potential security vulnerabilities when they are discovered
  • Assist IT management with virus removal protocols when infections are discovered
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems and appropriate software
    • Provision, install software, configure and deploy PC's for new employees
    • Provide basic training of end-user software and company policy for IT-related systems
    • Provide guidance for end-users in relation to security standards and best practices
    • Instruct users on the proper use of IT equipment
    • Ensure all peripherals are properly connected and functional
  • Work with IT management to provide end-user recommendations to support business growth and improve performance
  • Ensure change management and maintenance programs are adhered to and documented
  • Maintain all end-user documentation
    • Employee onboardings and separations SOPs
    • Computer provisioning SOPs
    • Maintain a working knowledge base of all troubleshooting and helpdesk support documents via Cayuse ticketing software
    • Maintain a historic record of all end-user issues and troubleshooting with corresponding resolutions via Cayuse ticketing software

Problem Solving
  • Diagnose and address end-user needs in cost effective ways
  • Use standardized methods for troubleshooting systems to resolve issues
  • Understand IT-related technology and theory well enough to identify end-user issues in a timely and effective manner

Accountability
  • Training materials and procedures
  • Computer provisioning SOPs
  • Employee onboardings SOP
  • Employee separations SOP
  • IT inventory
  • Ticketing system
  • End-user documentation
  • Tier 1 and 1.5 End User Support SOPs
  • Other duties as assigned.

Qualifications
Here's What You Need
  • High school diploma or GED required
  • At least 2 years of experience working in a networked environment
  • At least 2 years of experience troubleshooting, diagnosing and resolving basic hardware issues
  • At least 2 years of experience troubleshooting, diagnosing and resolving basic network connectivity issues
  • At least 2 years of experience troubleshooting, diagnosing, resolving and installing Windows operating systems and Microsoft office suites
  • CompTIA A+ or equivalent
  • Be able to obtain a Secret Level Clearance with the U.S. Department of Defense
  • U.S. Citizenship or equivalent documentation is required
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:
  • Excellent verbal communication skills, including clear, articulate speech and awareness of non-verbal cues.
  • Strong written communication skills with the ability to document issues and resolutions accurately and concisely.
  • Ability to analyze issues, identify root causes, and determine effective corrective actions.
  • Strong capability to build rapport and maintain positive relationships via phone, email, and other virtual channels.
  • Proven ability to independently troubleshoot and resolve problems with minimal supervision.
  • Effective active listening skills and cognitive ability to quickly locate, interpret, and convey requested information.
  • High attention to detail with a strong sense of initiative and ownership.
  • Proactive, adaptable, and flexible in responding to changing priorities.
  • Ability to remain calm, patient, and effective when dealing with difficult customers and stressful situations.
  • Comfortable working both collaboratively in a team environment and independently as required.
  • Ability to handle multiple tasks simultaneously, including managing phone calls and responding to emails.
  • Dependable and accountable; consistently meets deadlines, produces accurate work, and keeps team members informed of issues and progress.
  • Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and SharePoint.

Desired Qualifications:
  • Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a related field.

Our Commitment to you / overview of benefits
  • Medical, Dental and Vision Insurance; Wellness Program
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability options
  • Basic Life and AD&D Insurance (Company Provided)
  • Voluntary Life and AD&D options
  • 401(k) Retirement Savings Plan with matching after one year
  • Paid Time Off

Reports to: Director of IT
Working Conditions
  • Work on-site in the Cayuse Pendleton office (this is NOT a remote position)
  • Must be physically and mentally able to perform duties extended periods of time.
  • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
  • Must be able to establish a productive and professional workspace.
  • Must be able to sit for long periods of time looking at computer screen.
  • Must be able to lift at least 60 lbs.
  • Will be asked to work a flexible schedule which may include holidays.
  • Will be asked to work an on-call schedule periodically.
  • May be asked to travel for business or professional development purposes.
  • Will be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
Pay Range
USD $16.00 - USD $20.00 /Hr.

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