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Director End User Computing Jobs in Florida (NOW HIRING)

Techvilla Solutions

IT End User Analyst

Miami, FL · On-site

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Posted today

Techvilla Solutions

IT End User Analyst

Westchester, FL · On-site

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Posted today

Techvilla Solutions

IT End User Analyst

Medley, FL · On-site

Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent experience. * 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

Posted today

SR Talent Solution Inc

IT End User Analyst

Miami, FL · On-site

... or end-user computing experience. Hands-on experience with ServiceNow incident, request, and knowledge management modules. Experience creating and maintaining ServiceNow reports and dashboards

New

Peraton

SITEC - Systems Architect - MacDill AFB

Tampa, FL · On-site

$104 - $166/hr

Deep expertise in End-User Computing (EUC) and modern desktop management, including Microsoft Endpoint Manager, and other related tools. * Proven experience with cloud-based device management ...

New

Peraton

SITEC - Systems Architect - MacDill AFB

Tampa, FL · On-site

$104K - $166K/yr

Deep expertise in End-User Computing (EUC) and modern desktop management, including Microsoft Endpoint Manager, and other related tools. * Proven experience with cloud-based device management ...

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Director End User Computing information

What does a director of end user computing do?

A Director of End User Computing oversees the strategy, management, and support of all end-user technology within an organization, such as desktops, laptops, mobile devices, and related software. They lead teams responsible for delivering a seamless and secure user experience, ensure the effective deployment of new technologies, and align IT services with business needs. Their role often includes setting policies for device management, supporting digital transformation initiatives, and making decisions about hardware and software procurement.

What are the key skills and qualifications needed to thrive as a director of end user computing?

To thrive as a Director of End User Computing, you need expertise in IT infrastructure, device management, and user support, typically supported by a degree in computer science or a related field and significant leadership experience. Familiarity with enterprise mobility management (EMM) platforms, virtualization technologies (such as VDI), and certifications like ITIL or Microsoft Certified: Modern Desktop Administrator are often required. Strong strategic thinking, communication, and stakeholder management skills help drive user satisfaction and effective technology adoption. These competencies ensure secure, efficient, and user-friendly computing environments that align with organizational goals.

How does a director of end user computing typically collaborate with other IT and business departments?

A Director of End User Computing works closely with IT infrastructure, security, and application teams to ensure seamless delivery and support of desktop, mobile, and virtual environments. This role frequently partners with business unit leaders to understand user needs, drive digital workplace strategies, and implement technology solutions that boost productivity. Regular cross-functional meetings and project planning sessions are common, as the director must balance technical requirements with business objectives and user experience. Effective communication and stakeholder management are vital for success in this highly collaborative environment.

What is the difference between Director End User Computing vs Network Administrator?

AspectDirector End User ComputingNetwork Administrator
CredentialsIT management certifications, leadership experienceNetwork certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentStrategic planning, team leadership, vendor managementNetwork setup, troubleshooting, maintenance
Employer & Industry UsageLarge enterprises, IT departments, technology firmsOrganizations with complex network infrastructure
Search & Comparison IntentUnderstanding leadership roles in ITTechnical network management skills

The Director End User Computing focuses on managing end-user technology strategies and teams, while the Network Administrator handles the day-to-day network operations. Both roles are essential in IT but differ in scope, responsibilities, and required certifications.

What are the most commonly searched types of End User Computing jobs in Florida?

The most popular types of End User Computing jobs in Florida are:

What are popular job titles related to Director End User Computing jobs in Florida?

For Director End User Computing jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Director End User Computing jobs in Florida look for?

The top searched job categories for Director End User Computing jobs in Florida are:

What cities in Florida are hiring for Director End User Computing jobs?

Cities in Florida with the most Director End User Computing job openings:

Director End User Computing jobs near you

IT End User Analyst

Techvilla Solutions

Miami, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.

Roles and Responsibilities

  • Provide L1/L2 technical support for desktops, laptops, mobile devices, and enterprise applications.

  • Manage and resolve ServiceNow incidents, service requests, and knowledge-related tickets.

  • Create and maintain ServiceNow reports and dashboards to track ticket performance and support trends.

  • Analyze IT support data, identify trends, and provide insights to improve service delivery.

  • Perform desktop troubleshooting, application support, and end-user issue resolution.

  • Support IT asset management, including tracking and maintaining hardware and software assets.

  • Assist with Microsoft 365 and other enterprise end-user technologies.

  • Document troubleshooting steps, resolutions, and knowledge articles.

  • Provide excellent customer service and communicate effectively with end users and technical teams.

Required Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent experience.

  • 3+ years of experience in IT support, help desk, desktop support, or end-user computing.

  • Hands-on experience with ServiceNow, including Incident, Request, and Knowledge Management modules.

  • Experience creating and maintaining ServiceNow reports and dashboards.

  • Strong troubleshooting skills across desktop, mobile, and enterprise applications.

  • Knowledge of Microsoft 365 and enterprise end-user technologies.

  • Experience with IT asset management and support processes.

  • Strong analytical, problem-solving, and customer service skills.

  • Excellent verbal and written communication skills.

Apply