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Director End User Computing Jobs in Miami, FL (NOW HIRING)

Ensure successful execution of end-user device refresh lifecycle covering: o Asset assignment o Device activation o Decommissioning of old hardware * Maintain accurate tracking of all devices through ...

Service Desk Specialist

Miami, FL · On-site

$59K - $60K/yr

... end-user computing environments. * Collaborate with internal IT teams to identify recurring issues and improve support efficiency and reliability.* Hands-on experience supporting Active Directory ...

This role reports to the Senior Director, End User Support East and partners closely with executive offices, executive assistants, infrastructure, security, AV, facilities, approved technology ...

IT Systems Engineer

Miami, FL · On-site

$65K - $115K/yr

... end-user computing environments. This role ensures operational stability, security, and compliance of all infrastructure platforms while supporting strategic transformation initiatives aligned with ...

They provide subject matter knowledge across critical components of IT (e.g., infrastructure, applications, IT operations, IT finances and expenses, Active Directory, end-user computing, messaging ...

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Director End User Computing information

See Miami, FL salary details

$27.7K

$112.4K

$217.6K

How much do director end user computing jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director end user computing in Miami, FL is $112,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $161,600.00 per year, depending on experience, location, and employer.

How does a director of end user computing typically collaborate with other IT and business departments?

A Director of End User Computing works closely with IT infrastructure, security, and application teams to ensure seamless delivery and support of desktop, mobile, and virtual environments. This role frequently partners with business unit leaders to understand user needs, drive digital workplace strategies, and implement technology solutions that boost productivity. Regular cross-functional meetings and project planning sessions are common, as the director must balance technical requirements with business objectives and user experience. Effective communication and stakeholder management are vital for success in this highly collaborative environment.

What are the key skills and qualifications needed to thrive as a director of end user computing?

To thrive as a Director of End User Computing, you need expertise in IT infrastructure, device management, and user support, typically supported by a degree in computer science or a related field and significant leadership experience. Familiarity with enterprise mobility management (EMM) platforms, virtualization technologies (such as VDI), and certifications like ITIL or Microsoft Certified: Modern Desktop Administrator are often required. Strong strategic thinking, communication, and stakeholder management skills help drive user satisfaction and effective technology adoption. These competencies ensure secure, efficient, and user-friendly computing environments that align with organizational goals.

What is the difference between Director End User Computing vs Network Administrator?

AspectDirector End User ComputingNetwork Administrator
CredentialsIT management certifications, leadership experienceNetwork certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentStrategic planning, team leadership, vendor managementNetwork setup, troubleshooting, maintenance
Employer & Industry UsageLarge enterprises, IT departments, technology firmsOrganizations with complex network infrastructure
Search & Comparison IntentUnderstanding leadership roles in ITTechnical network management skills

The Director End User Computing focuses on managing end-user technology strategies and teams, while the Network Administrator handles the day-to-day network operations. Both roles are essential in IT but differ in scope, responsibilities, and required certifications.

What does a director of end user computing do?

A Director of End User Computing oversees the strategy, management, and support of all end-user technology within an organization, such as desktops, laptops, mobile devices, and related software. They lead teams responsible for delivering a seamless and secure user experience, ensure the effective deployment of new technologies, and align IT services with business needs. Their role often includes setting policies for device management, supporting digital transformation initiatives, and making decisions about hardware and software procurement.
What are the most commonly searched types of End User Computing jobs in Miami, FL? The most popular types of End User Computing jobs in Miami, FL are:
What are popular job titles related to Director End User Computing jobs in Miami, FL? For Director End User Computing jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Director End User Computing jobs in Miami, FL look for? The top searched job categories for Director End User Computing jobs in Miami, FL are:
What cities near Miami, FL are hiring for Director End User Computing jobs? Cities near Miami, FL with the most Director End User Computing job openings:
Infographic showing various Director End User Computing job openings in Miami, FL as of August 2026, with employment types broken down into 86% Full Time, 3% Part Time, and 11% Contract. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $112,435 per year, or $54.1 per hour.

End User Computing

ConfigUSA

Miami, FL • On-site

Contractor

Posted 27 days ago


Job description

Key Responsibilities
1. Device Deployment & Imaging
• Perform imaging of new laptops using standardized enterprise images provided by the client.
• Build and configure devices from the designated staging location (Port of Miami).
• Ensure all devices are compliant with organizational security standards through Intune enrollment.
________________________________________
2. Device Lifecycle Management
• Coordinate distribution of new devices and collection of legacy devices.
• Ensure successful execution of end-user device refresh lifecycle covering:
o Asset assignment
o Device activation
o Decommissioning of old hardware
• Maintain accurate tracking of all devices through ServiceNow asset management.
________________________________________
3. User Data Migration & Support
• Guide users to back up data to OneDrive prior to transition.
• Provide documentation and instructions to ensure smooth migration of files/settings.
• Troubleshoot post-deployment issues, including application setup and device access.
• Conduct follow-ups to ensure users are fully operational.
________________________________________
4. Logistics & Coordination
• Coordinate shipping of devices to remote users via FedEx and track deliveries.
• Manage scheduling for delivery/returns:
o Remote users via scheduling tools
o Onsite users via designated pickup locations
• Validate user eligibility through ServiceNow and Azure prior to deployment.
________________________________________
5. Asset & Inventory Management
• Update asset records at every lifecycle stage:
o Shipment
o Delivery
o Assignment
o Return
• Maintain tracking numbers and audit trails in ServiceNow.
________________________________________
6. Stakeholder & Governance Support
• Work closely with project stakeholders (Engagement Manager, SMEs, client teams).
• Follow defined governance and reporting structures.
• Ensure adherence to agreed service windows and delivery timelines.
________________________________________
Work Environment & Coverage
• Locations: Miami-area sites including Port of Miami, Miramar, Weston, FIU, Tech Hub, and Biscayne.
• Service Window: Monday–Friday, 8:00 AM – 5:00 PM (EST).
• Support Model: Combination of onsite and remote user support.
________________________________________
Required Skills & Qualifications
Technical Skills
• Expertise in:
o Windows & Mac OS device setup and configuration
o Imaging and endpoint deployment tools
o Microsoft Intune / Endpoint Manager
o ServiceNow (Asset Management preferred)
o Azure AD user/device validation
________________________________________
Functional Skills
• Strong understanding of:
o IT asset lifecycle management
o End-user support and troubleshooting
o Data migration and backup processes
o Logistics coordination and scheduling
________________________________________
Soft Skills
• Excellent communication and user interaction skills
• Strong coordination and multitasking capabilities
• Attention to detail in asset tracking and documentation
• Ability to work in fast-paced, high-volume rollout environments