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Remote Manager End User Computing Jobs in Miami, FL

Sbdinc

Trade Sales Specialist - Miami, FL

Miami, FL · Remote

$84K - $135K/yr

... end-user partners through product and services solutions as well as management of CORE and other ... Join us! #LI-ZN #LI-Remote The Total Target Cash Compensation range for this position is $84,000.00 ...

Serve Robotics

Remote Supervision Coordinator

Miami, FL · On-site +1

$55K - $64K/yr

... to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to ... Strong attention to detail with the ability to monitor and manage multiple robots and tasks ...

Revolutional, LLC

Full Stack Engineer

Miami, FL · Remote

$110/hr

Remote Terms: Full-time Salary Range: $110-160k DOE Clearance: Qualified candidates must be US ... Periodically assist with Help Desk support to troubleshoot and resolve end-user issues.

Revolutional, LLC

Senior Full Stack Engineer

Miami, FL · Remote

$130K - $185K/yr

Remote Terms: Full-time Salary Range: $130K-185k DOE Clearance: Qualified candidates must be US ... Periodically assist with Help Desk support to troubleshoot and resolve end-user issues.

BDO

Product Owner, Manager, BDOADVANTAGE

Miami, FL · Remote

... end user adoption * Prepares and participates in release and sprint/project planning, stand-ups ... Experience collaborating with distributed/remote teams, required * Audit or assurance client ...

Serve Robotics

Partnership Manager

Miami, FL · Remote

$100K - $115K/yr

... to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to ... JOB OVERVIEW The Partnership Manager owns and grows a portfolio of merchant and platform ...

BDO

Product Owner, Exp Manager, BDOADVANTAGE

Miami, FL · Remote

... end user adoption * Prepares and participates in release and sprint/project planning, stand-ups ... Experience collaborating with distributed/remote teams, preferred License/Certifications: * CPA, ...

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Remote Manager End User Computing information

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How much do remote manager end user computing jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote manager end user computing in Miami, FL is $114,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,400.00 and $111,400.00 per year, depending on experience, location, and employer.

What does a remote manager end user computing do?

A Remote Manager End User Computing oversees the delivery and maintenance of IT services and support for end users, often in a distributed or remote work environment. They manage teams responsible for supporting desktops, laptops, mobile devices, virtual desktops, and related user-facing technologies. Their role includes ensuring reliable system performance, implementing security policies, and facilitating smooth user experiences across remote locations. They also coordinate upgrades, troubleshoot escalated issues, and help design strategies for remote technology deployment.

How does a remote manager end user computing effectively coordinate and support a distributed IT team?

A Remote Manager End User Computing typically oversees geographically dispersed teams responsible for supporting employees’ devices and digital workspaces. Effective coordination relies on clear communication, regular virtual meetings, and robust ticketing or workflow systems to track issues and progress. The manager must foster collaboration using digital tools, set clear expectations, and ensure that best practices for security and device management are consistently followed. Building a strong team culture remotely and providing ongoing training are also key to maintaining high service standards.

What are the key skills and qualifications needed to thrive as a remote manager end user computing, and why are they important?

To thrive as a Remote Manager End User Computing, you need expertise in end user support, IT infrastructure management, and a solid understanding of device management platforms, often supported by a degree in IT or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications (such as ITIL or CompTIA) is typically required. Outstanding leadership, communication, and problem-solving skills are crucial for effectively guiding distributed teams and addressing user needs. These skills ensure seamless technology adoption, optimized end user experiences, and efficient remote team coordination.

What are popular job titles related to Remote Manager End User Computing jobs in Miami, FL?

For Remote Manager End User Computing jobs in Miami, FL, the most frequently searched job titles are:

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The top searched job categories for Remote Manager End User Computing jobs in Miami, FL are:

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Remote Manager End User Computing jobs near you

IT Change Management Service Manager (Remote)

BankUnited

Miami Lakes, FL • On-site, Remote

Full-time

Re-posted 2 days ago

BankUnited rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the use of standardized methods and procedures for the proper handling of all Technology Infrastructure and Application related changes across the Enterprise, in order to minimize the (business) impact of changes to the environment. Preferred exposure to the Agile framework and experience on DevOps environment. Ultimately, this role will contribute to the maturity of the IT Change Management process aligned to the ITIL framework.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Coordinates Change Management activities across the organization.
  • Responsible for the delivery of effective change management by consistent application of the change management process and the correct integration of tools, platforms, applications and resources.
  • Participates, and when needed, leads meetings for the change management process including Change Approval Board (CAB)
  • Monitors the day-to-day use of standardized methods and procedures for change management.
  • Ensures change requests go through the appropriate processes guaranteeing that change implementation artifacts are complete and meet process requirements and standards.
  • Oversees development of communications to stakeholders regarding upcoming changes.
  • Serves as the central point of contact for standard changes.
  • Mitigates competing priorities applicable to change schedules, working with stakeholders.
  • Reviews, improves and matures the Change Management Process as needed. Plans and implements process best practices.
  • Creates, implements and Manages policies, standards and governance and ensures process integrity.
  • Manages critical success factors (CSFs) and key performance indicators (KPIs).
  • Develops and provides change management metrics and reports.
  • Ensures organizational understanding and adoption of process activities.
  • Develops processes for managing conflicts between different change activities.
  • Monitors the day-to-day use of standardized methods and procedures for configuration management in order to reduce the risk associated with changes to the production environment.
  • Assists with root cause determination for incidents triggered by changes with the objective to achieve Change Success Ratio (CSR) goals.
  • Defines and enforces change standards to ensure compliance with internal and external regulations.
  • Participates in audit activities as dictated by Internal Controls or an external party such as PCI.
  • Collaborates with ongoing projects, aligned to an agile environment.
  • Remains current on industry practices, equipment and standards.
  • Provides technical support for the change management process.
  • Participates in all contingency planning and disaster recovery, as applicable.
  • Serves as technical contact for technical staff in resolving problems and/or unusual situations encountered with the change management process.
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.

QUALIFICATIONS
Education
  • Bachelor's degree, supplemented with ten (10) years related work experience, which includes two (3-5) years of practical experience in IT change management.

Experience
  • Demonstrated Change management experience.
  • Experience in supporting agility and automation initiatives. Application of Artificial Intelligence in the Change Management discipline a plus.
  • Demonstrated experience providing customer-driven solutions, support or service.

Licenses and Certifications
Knowledge, Skills, and Abilities
  • Basic knowledge and understanding of all technologies including operating systems, end-user computing tools, hardware, application software, configuration, network and mainframe communications.
  • Basic understanding and knowledge of regulatory/compliance requirements, trends and developments. (e.g. COBIT, Sarbanes-Oxley, PCI, GLBA, FFIEC).
  • Extensive knowledge and understanding of change, configuration, and release management processes within the ITIL framework. This includes technology enablement and automation, process governance, measurement and audit, and continual process improvement.
  • Solid knowledge and understanding of application build and deploy methodology, software distribution, implementation and verification.
  • Solid knowledge and understanding of IT service management (ITSM/ITIL), including service delivery lifecycle.
  • Solid knowledge and understanding of designing, developing and implementing a federated configuration management database.
  • Solid knowledge and understanding of requirements analysis activities to identify criteria for configuration items (CI) and relationships between CIs.
  • Solid knowledge and understanding of clients' business and the impacts of change, release, and configuration management services on those businesses.
  • Solid knowledge and understanding of information technology architecture and strategy.
  • Solid knowledge of Agile framework and experience in a DevOps environment.
  • Strong technical, analytical and problem-solving skills
  • Customer service and vendor management skills
  • Excellent verbal and written communication.
  • Ability to work with employees and management at all levels.

Additional Information
Candidates residing in locations within BankUnited's footprint may be given preference.

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