ZipRecruiter

Log In

1

Director Denial Management Jobs (NOW HIRING)

ECU Health

Manager, Denial Management

Greenville, NC · On-site

$109K - $111K/yr

The Manager will also work closely with the Director to maintain appropriate files, reports and ... Reports denial trends and conducts root cause analysis to prevent future denials from occurring in ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsAccounting JobsDirector Of Accounting JobsDirector Denial Management Jobs

Director Denial Management information

See salary details

$24K

$126.7K

$205K

How much do director denial management jobs pay per year?

As of Sep 12, 2026, the average yearly pay for director denial management in the United States is $126,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $179,500.00 per year, depending on experience, location, and employer.

What does a director denial management do?

A Director of Denial Management oversees the processes for handling and reducing insurance claim denials within a healthcare organization. They are responsible for developing strategies to improve reimbursement rates, analyzing denial trends, and implementing corrective actions to prevent future denials. This role often involves coordinating with billing, coding, and clinical teams to ensure accurate documentation and compliance with payer requirements. The Director also monitors key performance indicators and leads staff training to optimize revenue cycle performance.

What are the key skills and qualifications needed to thrive as a director denial management?

To thrive as a Director of Denial Management, you need deep expertise in healthcare revenue cycle management, insurance policies, and denial resolution, often supported by a bachelor’s degree in healthcare administration or related field. Proficiency with revenue cycle management software, electronic health records (EHRs), and data analytics tools is typically required. Strong leadership, analytical thinking, and effective communication skills help drive process improvements and lead cross-functional teams. These skills are essential for minimizing claim denials, optimizing reimbursement, and maintaining the financial health of healthcare organizations.

What are the typical challenges faced by a director denial management, and how can they address them effectively?

A Director of Denial Management often contends with high volumes of insurance claim denials, evolving payer policies, and the need to coordinate across multiple departments such as billing, coding, and clinical teams. Effective directors develop streamlined processes for root-cause analysis, foster strong communication between departments, and implement technology solutions to track and reduce denials. Staying proactive about payer trends and providing ongoing staff training are key strategies for overcoming these challenges and improving overall revenue cycle performance.

What is the difference between Director Denial Management vs Denial Management Specialist?

AspectDirector Denial ManagementDenial Management Specialist
CredentialsBachelor's degree, management experienceAssociate's or Bachelor's degree, healthcare or insurance background
Work EnvironmentLeadership roles, strategic planningOperational, claims processing teams
Industry UsageHealthcare, insurance companiesHospitals, insurance providers
Primary FocusOverseeing denial management processes and teamsHandling claim denials and appeals

The main difference between a Director Denial Management and a Denial Management Specialist lies in their scope of responsibilities. The Director oversees the entire denial management process, focusing on strategy and team leadership, while the Specialist handles day-to-day claim denials and appeals. Both roles require healthcare or insurance knowledge, but the director position involves more management and strategic planning.

What are the most commonly searched types of Denial Management jobs?

The most popular types of Denial Management jobs are:

What are popular job titles related to Director Denial Management jobs?

For Director Denial Management jobs, the most frequently searched job titles are:

Infographic showing various Director Denial Management job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $126,723 per year, or $60.9 per hour.

Manager, Denial Management

Greenville, NC • On-site

ECU Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about ECU Healthexternal

$109K - $111K/yr

Full-time

Re-posted 26 days ago

ECU Health rating

7.1

Company rating: 7.1 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The Manager is primarily responsible for assuring that clear lines of authority, communications and delineation of denial duties have been established and assigned with direction from the Director. The Manager will oversee all applicable denial job functions as stated in organizational and departmental policies and procedures. The Manager is responsible for researching, analyzing, resolving and trending rejections and/or denials specific to the revenue cycle. This includes, but is not limited to, analyzing specific denial categories and codes, researching the underlying reason for the denial, rectifying the issue in the denials management system and ensuring that the claim is adjudicated.
The Manager will provide educational programs related to non-clinical denial resolution techniques with the approval of the Director to stimulate growth within the department. The Manager is responsible for keeping informed of new changes in federal, state and third party regulations. Resolving ways to work within any new regulation with the approval of the Director as well as coordinating any testing or move to production efforts as it applies to denial resolution workflows. The Manager will also work closely with the Director to maintain appropriate files, reports and other statistical data as required and provide results of all special projects and provide recommendations for additional revenue opportunities. Coordinates re-bills and adjustments of accounts based on audit results.
The Manager will work closely with Managed Care Contracting/Underpayment department, Medical Records staff, and billing staff. The Manager will coordinate activities with other departments as approved by the Director and is expected to demonstrate, through plans and actions, that there is a consistent standard of excellence.
Responsibilities
  • Manage successful recoveries of denied dollars from insurance carriers.
  • Identify, research, mitigate and works with Director to resolve issues with revenue cycle billing related systems.
  • Works to minimize overtime expenses and maintain budget levels.
  • Reports denial trends and conducts root cause analysis to prevent future denials from occurring in relation to billing edits.
  • Demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform.
  • Lead and/or participate in all performance improvement projects for the revenue cycle as assigned and identified.
  • Serves as functional area's main contact with internal and external auditors.
  • Coordinate and distribute work load to staff, provide training to staff, assist with employee orientation and formulate minutes of meetings and ongoing process.
  • Interviews, hires, trains, evaluates and develops subordinate management staff in accordance with defined policies and objectives.
  • Develops and recognizes staff through coaching, planning, training, appraising, and counseling.
Minimum Requirements
  • Associate degree or higher and/or 10+ years related work experience required.
    • Bachelor's degree and/or 10+ years related work experience preferred.
  • 10 or more years of experience in billing, A/R follow up, denials management & non-clinical appeal writing required.
  • 10 or more years of leadership experience in a directly related role required.
  • Proficient in payment review systems, hospital information systems and coding methodologies.
  • Strong quantitative, analytical and organizational skills.
  • Advanced understanding of an Explanation of Benefits (EOB).
  • Intermediate knowledge of CPT, ICD-10, and HCPCS coding standards.
  • Understand CMS Memos and Transmittals.
  • Understand medical records, professional and facility claims, and the Charge master.
  • Utilize and understand computer technology.
  • Understand all ancillary charges and multi-specialty departmental functions.
  • Communicate orally and in written form.
  • Understand insurance terms and payment methodologies.
  • Work with physicians, administrative staff, and department managers effectively.
  • Identify clerical error, mistakes in interpretation, imprecise records, and inaccurate service code assignment.
  • Perform reviews for appropriateness of coding and charging, including business office activities, systems function, and charging methodologies.

Additional Skill Set Requirement:
  • Strong Understanding of the inter-relationships of the Revenue Cycle Departments.
  • Strong Understanding of Patient Financial Information System and Billing System.

Performance Expectations:
  • Successful achievement of the following:
    • Illustrates autonomous, best revenue cycle practices.
    • Illustrates proficiency in the use of all internal automation and software applications.
    • Illustrates accuracy and consistency through Quality Review results of all audit documentation.
    • Demonstrates ability to effectively manage multiple projects with innovation, creativity and vision.
    • Investigating and documenting any potential for new program and product development.
    • Documenting results of all special project work, and providing recommendations for revenue managing opportunities relating to special projects.
    • Illustrating creative problem-solving skills through documentation of process improvement reporting and/or internal reporting mechanisms.
Pay Range
$79,664.00 - $116,116.00/year
Other Information
  • Remote role (based out of Greenville, NC)
  • Monday - Friday full-time day shift:
    • 8:00 a.m. - 5:00 p.m.
  • Great Benefits

#LI-REMOTE
#LI-AH2
ECU Health
About ECU Health
ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

What ECU Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply