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Denial Recovery Analyst | Enterprise Denials

UF Health

Gainesville, FL • Remote

Full-time

Re-posted 6 days ago


Job description

Overview

Work remotely while using your denial management expertise to make a direct impact on healthcare operations.

???? Work Style: Remote
???? Location Requirement: Must reside in Florida or Georgia
???? FTE: Full-Time (1.0 FTE)

Responsible for reviewing technical denial claims, submitting reconsiderations or appeals. Responsible to optimize the financial outcomes of revenue cycle through maintaining a low denial rate and high reimbursement rate at an enterprise level for UF Health. Initiates a root cause analysis of denied payment through comprehensive means including but not limited to: research of patient stays and treatment, review of payer contracts, analysis of historical denials, appeals and their outcomes, emerging trends in payer practices and requirements. Works to maintain third-party payer relationships, including responding to inquiries, complaints and other correspondence. Working in conjunction with the Enterprise Technical Denial Assistance Manager and Enterprise Sr Denial Manager, maintains a strong working relationship with the Enterprise ManagedCare Department to escalate and resolve atypical denial issues. Knowledgeable of state/federal laws that relate to contracts and to the appeals process. Considered a technical denial expert in denial management and ensures all denied claims are accurately worked from a technical/ billing perspective. Working in collaboration with the different revenue cycle departments through the enterprise to establish best practice solutions to maximize reimbursement and minimize organizational write-offs


Responsibilities

Key Responsibilities

  • Identifies, prioritizes, and resolves denied claims or initiates appeals to maximize reimbursement.
  • Interprets and applies payer contract terms, billing policies, and reimbursement guidelines.
  • Reviews and responds to EOBs, denial letters, appeal determinations, and documentation requests in a timely and professional manner.
  • Meets established productivity and quality standards while managing assigned denial workqueues.
  • Manages multiple payer workqueues, including Medicare, Medicaid, government, commercial, and Medicare Advantage plans.
  • Researches and resolves denials related to eligibility, registration, billing, documentation, and insurance follow-up, initiating timely appeals to prevent filing deadlines.
  • Evaluates accounts using remittances, denial reason codes, remark codes, and payer communications to drive claim resolution.
  • Prepares, submits, and follows up on appeals and reconsiderations to optimize reimbursement and protect organizational revenue.
  • Identifies payer-specific denial trends, escalates root causes, and recommends process improvements to reduce future denials.
  • Collaborates with revenue cycle teams to improve registration, charge capture, billing edits, and other upstream processes that prevent denials.
  • Monitors payer policy changes, identifies reimbursement risks, and ensures compliance with billing regulations and best practices.
  • Identifies and resolves at-risk accounts receivable to minimize revenue loss and meet contractual filing deadlines.

Qualifications

Minimum Qualifications

  • High School Diploma or GED required; Associate's degree or higher in a health or business-related field preferred.
  • Four (4) years of experience in medical coding, billing, insurance follow-up, collections, or denial management in a hospital or clinical setting.
  • Experience with medical coding, medical record review, auditing, or insurance processes preferred.
  • Experience supporting data governance, data quality, and security policies.
  • Strong skills in report and dashboard development.
  • Ability to monitor business intelligence tools, analyze performance, and recommend process improvements.