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Director Customer Jobs in Indiana (NOW HIRING)

Ivy Tech

Assistant Director of Marketing

Sellersburg, IN · On-site

$37K - $46K/yr

The Assistant Director of Marketing combines skills in marketing, content creation, strategic communication, and customer service to foster meaningful student engagement practices, branded social ...

Traditions Management

Wellness Director

Columbus, IN · On-site

... customer service and collaboration with other departments to develop, support, and coordinate ... Director Qualifications and Skills : • Registered Nurse License or Licensed Practical Nurse ...

American Senior Communities

Activities Director

New Castle, IN · On-site

$17.25 - $23.50/hr

Activity Director Opportunity at Activities Director We are seeking an enthusiastic, creative, and ... E. values to our residents, family members, customers and staff. Compassion, Accountability ...

Majestic Care

Maintenance Director

Fort Wayne, IN · On-site

) Maintenance Director Majestic Care of Fort Wayne is looking for a Maintenance Director to join our ... Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services ...

Majestic-Care-of-Fort-Wayn

$65 - $90/hr

Maintenance Director Majestic Care of Fort Wayne is looking for a Maintenance Director to join our ... Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services ...

Majestic Care

Maintenance Director

Fort Wayne, IN · On-site

$60 - $110/hr

Maintenance Director Majestic Care of Fort Wayne is looking for a Maintenance Director to join our ... Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services ...

Healogics

Program Director

New Albany, IN · On-site

The Program Director/Program Manager is also responsible for maintaining collaborative and ... Monitors patient, referring physician and customer satisfaction. * Ensures that Patient Safety ...

Healogics

Program Director

New Albany, IN · On-site

The Program Director/Program Manager is also responsible for maintaining collaborative and ... Monitors patient, referring physician and customer satisfaction. * Ensures that Patient Safety ...

Healogics LLC

Program Director

New Albany, IN · On-site

$88 - $116/hr

The Program Director/Program Manager is also responsible for maintaining collaborative and ... Monitors patient, referring physician and customer satisfaction. Ensures that Patient Safety ...

Healogics

Program Director

Lagrange, IN · On-site

The Program Director/Program Manager is also responsible for maintaining collaborative and ... Monitors patient, referring physician and customer satisfaction. * Ensures that Patient Safety ...

New

Genuine Parts Company

Market Director

South Bend, IN · On-site

Reporting to the Divisional Vice President of Store Operations, this role ensures operational excellence, compliance, and efficiency wile fostering a customer-centric culture. The Market Director ...

Chick-fil-A

Assistant Director

Franklin, IN · On-site

$18/hr

Lead and direct the restaurant team to grow sales and steadily improve Customer Overall Satisfaction * Lead and direct the restaurant team to higher levels of productivity and efficiency. * Lead and ...

Theracare INC

Activities Director

Warsaw, IN

$18 - $20/hr

As the Director of Life Enrichment at Miller's, you play a key role in patient satisfaction. You ... Are passionate about delivering excellent customer service Are professional in appearance and ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Right Away Keywords: #LafayetteoJobs; #CustomerServiceRepjobs ; #INDP+ This is 12 Months contract role and the role will lead to a direct hire position for the right candidate. - Responds to customer ...

Theracare INC

Activities Director

Warsaw, IN · On-site

$18 - $20/hr

As the Director of Life Enrichment at Miller's, you play a key role in patient satisfaction. You ... Are passionate about delivering excellent customer service Are professional in appearance and ...

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Showing results 41-60

All JobsCustomer JobsDirector Customer JobsDirector Customer Jobs in Indiana

Director Customer information

See Indiana salary details

$37.1K

$117.4K

$187K

How much do director customer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director customer in Indiana is $117,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $140,400.00 per year, depending on experience, location, and employer.

What does a director customer do?

A Director of Customer, often referred to as Director of Customer Experience or Director of Customer Success, is responsible for overseeing the strategies and teams that manage customer interactions and satisfaction. They work to ensure that customers have a positive experience with the company's products or services, addressing concerns, improving processes, and driving customer loyalty. This role typically involves collaborating with various departments, analyzing customer feedback, and implementing initiatives to enhance the overall customer journey. The Director of Customer plays a key role in shaping company policies to foster retention and long-term relationships.

What are the key skills and qualifications needed to thrive as a director customer?

To thrive as a Director of Customer, you need a strong background in customer experience management, leadership, and strategic planning, often supported by a relevant degree and prior management experience. Familiarity with CRM systems, customer analytics platforms, and performance measurement tools is essential. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for driving customer satisfaction and leading cross-functional teams. These competencies ensure the organization consistently delivers excellent customer experiences, fosters loyalty, and achieves business growth.

How does a director customer typically collaborate with other departments to improve the customer experience?

A Director of Customer works cross-functionally with teams such as sales, product development, marketing, and support to ensure that the customer's voice is represented in key decisions. Regular meetings and feedback sessions help align strategies and address pain points identified through customer data or frontline feedback. By fostering open communication and shared goals, the Director helps drive initiatives that enhance satisfaction, streamline processes, and create a consistent customer journey across all touchpoints.

What are the most commonly searched types of Customer jobs in Indiana?

The most popular types of Customer jobs in Indiana are:

What cities in Indiana are hiring for Director Customer jobs?

Cities in Indiana with the most Director Customer job openings:

Director Customer jobs near you
Infographic showing various Director Customer job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $117,364 per year, or $56.4 per hour.

Assistant Director of Marketing

Ivy Tech

Sellersburg, IN • On-site

$37K - $46K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted just now

Job description

The Assistant Director of Marketing combines skills in marketing, content creation, strategic communication, and customer service to foster meaningful student engagement practices, branded social media and digital experiences between the college and prospective and continuing students, maximizing their likelihood to enroll and retain at Ivy Tech Community College. The position is empowered to inform, assist, and most importantly, to delight prospective and continuing students and their families via strategic content development, brand story sharing, and direct customer service activities. The Assistant Director of Marketing will be expected to become proficient in college recruitment, admission, and retention processes and will be empowered to collaborate directly with relevant staff. This position will also oversee the Communications and Development Specialist position.

RESPONSIBILITIES

  • Develop brand social media content (writing, photography, videography, basic graphic design) focused on the prospective student and parent audience as well as continuing students.

  • Coordinate and assist with developing creative concepts and strategies to encourage user engagement across the board and drive enrollment and retention goals.

  • Create and curate marketing content specifically optimized for social media across multiple platforms including Facebook, Instagram, YouTube, Snapchat, TikTok, LinkedIn, etc.. Content will include, but not be limited to photos, gifs, infographics, captions, podcasts and short videos. Identify opportunities for social media platform expansion.

  • Curate admission and retention social media calendar.

  • Contribute to design and development of admission and retention web pages and development of innovative methods for presenting web-based information.

  • Photograph and/or video college activities and events for admission and retention marketing and communications purposes.

  • Oversee Communications and Development Specialist position.

  • Assist in coordination of admission and retention marketing and communications efforts on behalf of both prospective and continuing student populations.

  • Use project management software as well as techniques and skills to ensure effective management and timely delivery of materials.

  • Contribute to the comprehensive admission and retention marketing plan to support recruitment and enrollment goals of the college. Translate and leverage marketing data and analytics to inform, segment, personalize and optimize campaign strategy. Maintain documentation and campaign calendars.

  • Write and create short-form content that sells the value of an Ivy Tech degree to prospective students, which includes writing for a target demographic of high school and adult students.

  • Develop and maintain internal relationships to promote teamwork and advance the priorities of the college.

  • Gather, analyze and synthesize analytics to communicate audience trends accurately and creatively.

  • Assist in creating strategies for CRM user journey and nurture streams to engage external target audiences.

  • Assist with admission and retention event deliverables.

  • Organize and fulfill campus print job/requests through the online submission form.

  • Work collaboratively with the college marketing and communication team.

  • Follow the guidance and direction of the supervisor(s).

  • Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected.

  • Demonstrate respectful, ethical, responsible behavior.

  • Perform employee responsibilities as detailed in employee handbooks and policies.

  • Other duties, including special projects, as required or assigned.

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

QUALIFICATIONS

  • Bachelor's degree required.

  • CRM experience.

  • Social media and internet savvy.

  • Familiarity/experience with Facebook, LinkedIn, Instagram, Snapchat, Tiktok, digital photography/videography, Canva, Microsoft Office, Adobe Creative Suite.

  • Proven ability to prioritize complex projects, managing and meeting deadlines and deliverables.

  • Supervisory experience preferred

Proudly named a Louisville Business First's 2025 Best Places to Work - Ivy Tech Community College, Sellersburg.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

  • Dental plan with no-cost preventive services and coverage for orthodontia

  • Vision plan with low-cost exams and allowances for glasses or contact lenses

  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

  • Wellness program with opportunities to earn $250 in Wellness Rewards

  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

  • 10% employer retirement contribution, fully vested after two years

  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

  • Short-term and long-term disability benefits

Educational Benefits

  • Fee remission for employees, spouses, and dependent children

  • Tuition assistance for undergraduate, graduate, and doctoral programs

  • Paid professional development opportunities

WorkLife Balance

  • Generous paid time off, including vacation, sick leave, holidays, and winter recess

  • Flexible work arrangements where available

  • Paid childbirth recovery leave (8 weeks)

  • Paid parental leave (4 weeks)

Additional Perks

  • Eligibility for Public Service Loan Forgiveness

  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.


Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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